When trying to install creative cloud, it breaks down!

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• When trying to install creative cloud. I get error 1

  I try to install CC. I started in my room of hotel trying to install, but it froze because of the internet, and now I'm back at home all I get is error 1. It is half installed I have a mac and it appears with an icon at the top of my screen, but when I followed the instructions it gives me just an error message

  Hello

  Please visit:-error: "unable to install". Creative Office Cloud

• I get an error code (A12E1) when trying to install creative cloud for photographers. Agraphers

  I get the A12E1 error code when you try to install the creative Cloud app for photographers. Can someone help me to settle?

  Hi Redrock,

  You can try the solutions described here:

  http://helpx.Adobe.com/creative-cloud/KB/a12e1-error-downloading-creative-cloud.html

  Thank you

  -Dave B

• I receive the error A12E6 when trying to install Creative Cloud Installer.

  How would I fix this? Any help would be greatly appreciated! on Mac OS x 10.8.

  Hi scrowter42,

  For a similar question, please see the thread: http://forums.adobe.com/message/5581753#5581753 .

  Kind regards

  Romit Sinha

• 1 error when trying to install the cloud adobe creative

  1 error when trying to install the cloud adobe creative

  Hello Alejandro,

  You can follow the article: error "failed to install" Creative Cloud Desktop application that will help you solve your problem.

  I would like to know if it works or not.

  Thank you

  Yann Arora

• Trying to install creative cloud, stops at halfway and gives me error Code: 1.

  Trying to install creative cloud, stops at halfway and gives me "error Code: 1'." When I looked at what that means, it tells me to uninstall, then try again. There is nothing to uninstall. I disabled my firewall and disable all security software. Even went to the properties to UNLOCK program to settle, giving permissions to all. Even as an administrator. Even tried in safe mode, nothing. Same mistake NEVER ONE TIME! Then I downloaded Adobe Assistant I think that another program... It installs and shows that the installed programs, but what that leaves is a folder on the desktop with the name of 2 programs, but there is nothing for them.

  Using the Support Chat from Adobe is the ONLY way it worked! It just took about an hour. But I insisted for them to take over my computer. There was much too much that they had to do, open, and delete stuff. They had to download additional software to try to solve it. They had mistakes throughout, but now installed InDesign Creative Cloud AND. As I said, ask them to do it for you because it's worth against the endless hours, I tried to resolve the question of my own, search the forums, make suggestions, without success. Once I saw my program PASSES the bar of 42%, I knew that they fixed. They will still open the program to ensure that it properly installed. If you highlight the contact on the Adobe site, answer a few questions and then click on NEED of EXTRA HELP. Then connect to the chat. TOTALLY FREE! And you just sit back and watch everything they do, for about an hour. How long approximately it is. But they know what they're doing for sure. As I said, I tried all the available on websites, forums, chats and connect them directly to my computer support, IS THE ONLY THING THAT WORKED they are awesome if you get someone who knows what they're doing, unlike only one, that I had later in the night, which had no idea. I've disconnected and got another person, which sets the creative cloud. Now the rep just fixed and installed InDesign. Save yourself the extra stress as if I was, because I was so frustrated! They are awesome

• I created an adobe account and I am currently trying to install creative cloud to be able to try the trial version of photoshop and lightroom, however I can get insofar as the process of checking e-mail and adobe is sending the e-mail to my nephews one em

  I created an adobe account and I am currently trying to install creative cloud in order to try the trial version of photoshop and lightroom, but I can't get insofar as the process of checking e-mail and adobe is sending the e-mail to my email from hotmail to nephews who is not associated with this account.  He used my iMac in November but I only created this adobe account this week.  His e-mail address is not linked to this account anyway... help.  I really need to try out photoshop and lightroom and do not want to buy the monthly where the same problems occurs.  Thanks in advance.

  > He used my iMac in November

  What you need to do is to get him to sign with the cloud on your computer, uninstall and clean all Adobe, then login with your account

  Disconnect the TWO accounts... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to YOUR account... Reinstall

• tried to install creative cloud but the installation file does not work.

  tried to install creative cloud but the installation file does not work.

  the installation window is suddenly turned off.

  What can I do?

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

• IAM receiving (Error code: 1) when I am installing Creative Cloud Desktop

  IAM receiving (Error code: 1) when I am installing Creative Cloud Desktop

  Hi Daniel,.

  Please refer to the threads below where this issue has been addressed:

  1. creative cloud - download error - stubborn error

  2 re: CC message 'Download error'

  Kind regards

  Sheena

• I m trying to install Creative cloud on my new mac.

  I ve turned off all the apps on my old computer before trying to download creative cloud. I get this error message when you try to install a newly downloaded application "cloud Creatibe Adobe is necessary to solve this problem. However, it is missing or damages. Please download and install a new copy of the Augsburg cloud"what goes wrong?

  Charles

  Hi Jeff!

  After a lot of twisting and 'cleaning up' more than a few phone calls in Support, it s on!

  See you soon

  Charles

• all day trying to install creative cloud get error code 1 what I do

  
  I tried all day download creative cloud, I get an error code 1. Any ideas what is wrong?

  Error code 1: "unable to install". Creative Cloud Desktop: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

• I tried to install creative cloud and I can't

  When I downloaded the creative cloud, I click in install and activate a warning message saying that I must be connected to the internet, but I'm connected to the internet and it won't let me install the cloud. What should I do? Please help me, I purchased InDesign and I can't download it.

  Post edited by: MariaJoseSerra

  HI Maria,

  Welcome to the community!

  Please check the settings of firewall and proxy, if they are ok, then try to follow the steps mentioned in http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Thank you!

  Ankit

• Tried to install creative cloud on windows 8.1 update.  Got the error code 50.  Tried again and then uninstalled old creative cloud and tried to install new ones. got new 50 error code.

  Creative cloud fails to install (error code 50) does anyone know how to fix this?  I'm on Windows 8.1.  He has already been installed and asked the update.  The update failed with the same code.

  "Unable to install". Creative Cloud Desktop: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

• I am trying to install creative cloud and got the error code: 50

  What does that mean?

  See if the following can help:

  "Unable to install". Creative Cloud Desktop: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

• Error code 62 so he was trying to install Creative Cloud

  Help, please.

  Jaidabug,

  We got installed creative cloud! Perhaps my solution can be yours as well. I just spent time with Adobe cat and Rahul removed in my Mac to delete these files (see picture below):

  

  Also, he has deleted these folders "OOBE" (see picture below):

  

  After I saw it deleted all in relation to the Applications Adobe handler. After deleting these files he ran the installer again and it worked. I hope this helps!

  -Matthew