I received a call from company telling me that someone tried to hack my pc.

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• I received a call from < removed > telling me that they would help my dose of my windows problems. Is it a scam?

  I received a call from the saying that they would help my dose of my windows problems. Is it a scam?

  Hello

  They are cold, you try to pick up the 'business' calling

  It's a scam.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You are the only person who knows if you gave them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.

• I received a call from a woman said that she was with the ICC with Windows service provider and that they were getting the error messages from my computer

  * Original title: scam or not

  I received a call from a woman saying that she was with the ICC with Windows service provider and they received my computer error messages and I wouldn't be able to help me solve it.  I asked for a number of 800-373-4609 because he came unknown on my phone.

  I wanted to open my computer.  I told her I would call her back.

  Is it a scam?

  (Moved from P & M)

  Yes, it's a scam. When someone calls and says they need to talk to you about 'mistakes' in your computer, simply hang up.  I just had one of these calls myself about 15 minutes ago.

• I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.

  * Original title: mess up BIG TIME

  I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.  They consulted my system through a program called somewhere or some how some way when I told them that I had already paid for anti virus and hacking they hung up but still had control of my computer.  They continued to open the files, even if I tried to stop my mouse does not work only them would be.  Please let me know how do I know if they have access to everything and I have to do next... .change all accounts, passwords or is it at the end?  I'm not a computer person and appreciate any help I can get.  Thank you, Sue

  Yes, you have been scammed.

  Quietman, see: I was hacked... What should I do?
  http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944

  Download the free versions of these tools. First check the updates and then run a full scan with each.

  Malwarebytes Anti-Malware
  http://www.Malwarebytes.org/products/malwarebytes_free

  When offered, uncheck the box: activate the free trial version of Malwarebytes Anti-Malware bonus.

  AdwCleaner
  http://adwcleaner.en.LO4D.com/

  SuperAntiSpyware
  http://www.SUPERAntiSpyware.com/

  Junkware Removal Tool (free)
  http://www.bleepingcomputer.com/download/junkware-removal-tool/

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report a scam to technical support
  http://support.Microsoft.com/reportascam

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

• Have you been called a company telling you that they work for Microsoft and they want to rid your computer of malware?

  I had problems with the Internet. After many trials and tribulations, I was able to come back.

  I received three calls from someone who told me that microsoft has noticed activity too in my computer about this issue.it asked this company to fix the problem. They tell me that it's a company that has been commissioned by Microsoft to do the job.

  They called me three times. The first time, they tell me that they are based in California. The second time the same person recalls. Today, some calls from New York. WHST is happening?

  Phishng scam!

  Never let anything called 'Microsoft Tech' to connect to your computer.
  Microsoft does NOT make that.

  FYI...
  Currently, Microsoft only provides a support Forum to help customers.
  There is no 'live', e-mail, 'phone' remote, or paid a pension available.
  The only support is here on this Forum, nobody can help.

  *

  *

• Received a call from a person stating that they came from wanting to access my computer Windows.

  Dear Microsoft Answers,

  A female caller with a heavy Indian accent phoned 29.11.11, claiming to be 'Windows' (no mention of Microsoft, as one would expect), based in the United Kingdom. She asked me to connect to the Internet, which I refused. This cold call and a scary message about the potential danger for my PC which struck me as the behavior of a crook. So I hung up.

  The telephone number of this person was 009999100290. By checking this number with www.whocallsme.com, I have discovered at least two other people who had been hit hard from that number of 'Maria' and 'Catherine', respectively. They believed also that was a scam and hung up.

  We were wrong, please?

  I would be very grateful for your comments

  (I have Norton Internet Security installed on my PC. A comprehensive analysis by that revealed nothing suspicious.)

  Best regards

  A.C. Brix

  Fasanenweg 8/62

  3604 Thun

  Switzerland

  Tel: + 41 33 335 28 44 (outside Switzerland)

  Tel: 033 335 28 44 (in Switzerland)

  E-mail: * E-mail address is removed from the privacy *

  Hi André,.

  It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

  Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

  Good luck and best wishes!

• I received a call from a person claiming that they work for microsoft and advised that I have be hacked. Microsoft would simply call? I did not help.

  a man called saying he was with microsoft and was told I was hacked and hit with a large amount of spam, he wanted me to sit down and go through my computor to check my problem. that it was all part of having microsoft and they would fix it. Microsoft makes such calls to its customers, and how this person found me and my phone #.

  Fake phone calls to technical support

  Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for telephone calls of support or security.

  (such persons may use names other than Microsoft as well)

  They will have found your number in a phone book like everybody else.

• I received a warning from McAfee telling me that a program wants to access. Program: Container Plugin for Firefox. I don't know if it's really wanting to access or a bug in Firefox. Should I allow this program or not?

  I don't know how to check which plugin wants to access. How can I do this?

  It is a part of Firefox, which allows plugins to run in their own process.

• I received a call from a "Mercaway" on my computer and now it's all messed up

  Do yu know Mercaway?

  Sunday, November 5, 11, in the early hours, I received a call from a "Mercaway" saying that they were affiliated with "Windows" & they had to access my files because they were overloaded with viruses (37,000), they were in California. Now, my computer is all messed up. Wells Fargo called to say that it was not a recognized site.

  Can so please let me know how this connection has been.

  Thank you

  bonniesue gonzalez

  Do yu know Mercaway?

  Sunday, November 5, 11, in the early hours, I received a call from a "Mercaway" saying that they were affiliated with "Windows" & they had to access my files because they were overloaded with viruses (37,000), they were in California. Now, my computer is all messed up. Wells Fargo called to say that it was not a recognized site.

  Can so please let me know how this connection has been.

  Thank you

  bonniesue gonzalez

  Very bad. You have been scammed.

  This is a scam and that is becoming more and more common lately. But even worse, if you let them into your computer, who knows what damage they did here or what confidential information they stole.

  So, I highly recommend that you do both of the following immediately:

  1 do a clean reinstall of Windows.

  2. change all your passwords, especially all of banks or other financial sites.

• Received phone calls from Adelaide number telling me that my computer will crash in two days, if I do not open a session and follow his instructions because of Trojan virus

  original title: Trojan warnings

  Received phone calls from a number of Adelaide telling me that my computer will crash in two days, if I do not open a session and follow his instructions because of Trojan virus.  Nobody gave his name and phone number and said she is Microsoft?  She also told me that it was free and part of Windows security. How will I know if it is authentic or not?

  Hello

  It's a SCAM

  Microsoft does NOT contact you unless you have for them to

  read this:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

• I have received several calls from a company called the Technical Department of "eprotectionz" offering to get rid of the virus, is this a hoax?

  Hi there, hope someone can help me on this issue.

  I received several calls from a company called 'eprotectionz' technical department which proposes to rid your computer of an "infection" (no virus) apparently slowing down Windows. In a first time, I finished the callwhen they began to ask questions about my computer.  They are appatently a global company - I am based in Australia and on checking their site, they operate out of the Australia and other countries. Their phone number here in Aust is 02-8091-0114. This company is legitimate.  I become more suspicious when they ask to enter my computer remotely while I followed the instructions to remove the so-called infection.  I don't trust everybody these days and trust no one! What do you think?? Thanks in advance,

  Australia. Take a look at this, mate.

  http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html

  E protection in action http://www.troyhunt.com/2012/04/type-www-ok-w-w-w-d-o-t-antagonising.html

• I received a call from someone claiming to be from Microsoft

  Hello

  07/06/2011 I got a call from someone sounding forign claiming that he was from Microsoft and I had problems [virus]? with my computer, I know not how he got my phone number, I'm very careful with security on the computer, he asked if I was on the count at the moment and I replied that I was not asked if he asked me to open it then that I was in shock to receive such a call I did he asked me to go in on the computer to run a type in... so I did and it asked me to tell him what he read, I read it all to him and he said yes there is that your problem is He didrected me to his site [which turned out be on EBay] and told me that he could fix all my problems, I just had to choose options and we could start and that he guaranteed guaranteed for life , which cost $410.00, I always has been a bit shocked I did he did OK among "technicians", which I did it installed a few programs, of which one has since fallen by report so I received another call from him, but this time I realized that I had been scamed I googled his company, no DIACRITIQUE I googlled a few other things and learned that Microsoft make phone calls to people , so I hung up on him and I deleted from his programs, his name is Junaid Ali with an e-mail address of * address email is removed from the privacy *. I understand that I can write about what I bought, but do you be able to follow him and help others to be taken for a ride

  Thanks and greetings

  Gary

  They were on eBay? You paid by PayPal? Start a dispute resolution with them if you did.

  If you paid by credit card, contact the company as soon as POSSIBLEcredit card.

  Tricky

• Received phone calls from a person claiming to be with Microsoft, is it a scam?

  I am running xp professional.  Recently, I received 3 phone calls from a person coming from microsoft telling me that they have detected serious threats on my computer. He speaks with an accent very hard and I can't understand it.  Is - is this legitimate?  If Yes, how can I talk to someone, I can understand?

  It is not legitimate. It's a scam.

• Received a call from someone representing Windows in New Jersey

  Received a call from someone representing Windows to New Jersey and telling me that when I go online, my computer displays or displays information that is defective, the person has not really explain and I laid him off, not wanting to be scammed!

  Good decision on your part.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

• Received a call from someone claiming to be Microsoft Support

  Like many others, I received a call from a man who claims he was Microsoft, telling me that my computer was being hacked. I started to see through his bull quickly while I was talking to him, and after research I found confirmation that he indeed was a scam. However after reading the responses I am worrying whether or not I gave him access to my computer. As I was talking to him, I had on my computer, not to do what he told me or visit the page he was trying to direct me, but looking at the probability of this being a scam. My question is to get online while we were connected to the phone I made my system vulnerable? We have DSL and I was wondering if they already have my phone number could they hack into my computer or follow my ISP just connected. I think I'm fine, but now I'm getting paranoid who were able to carve in. It may just be a case of hypochondria computer. Any idea is appreciated. Thank you!

  -Frank

  You should be fine if you did not allow the con artist access to your computer.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/