I received an email with a MOV file need audio to play on Windows Vista.

I followed the prompt that says right click and save as a file tarket successfully.  My computer sysem is Windows Vista.

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Hello

1. What is the error message or an exact error code?

2. using an email client or webmail?

I would suggest trying the following steps and check if it helps.

Step 1: Download and save the post .mov file and save it to the desktop. Do not save the file as target.

Step 2: Right click on the downloaded file and try to play in Windows Media Player.

It may be useful

Tags: Windows

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