I run most upto date version but he always tells me that I am not? Why?

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  Currently, I'm trying to download a Flash update on my MacBook Pro and he always tells me that I have not sufficient permissions to do so. After talking with the Apple support they said that there are no problems with my permissions user that I'm an admin so it's a matter of Adobe. I have the same problem of "permissions" when I try to save changes using photoshop and it drives me crazy. Any help would be appreciated.

  Hi Gina,

  Sorry for the inconvenience, using Photoshop and Flash update. Looks like there may be some permissions on system issues.

  Two ways to fix this-

  1. Repair your disk permissions - https://support.apple.com/en-us/HT201560
  2. Create a new user account and try to work on this account (create new accounts new own permissions) - es.html #Permissions blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issu

  Try these suggestions and let us know how it goes.

  Concerning

  Pete

• I have the most recent edition of the Flash Player and it works fine with IE, but Firefox always tells me that I can play things because I have

  Since I updated Firefox I can't play anything that requires Flash player. I have the reader up-to-date and it works perfectly with IE, but Firefox always tells me that I need another plugin and when I followed the instructions, it says "failed download try manual download" but even that fails too.
  Before I updated Firefox I had no problem, can you help me
  Alan.

  al55:

  Using Windows 7 64-bit or 32 - bit OS?

  • How to determine for Windows 7 and Vista: http://support.microsoft.com/kb/827218#WinVista7

  Firefox is a 32-bit application. Try to (1) download the 32-bit Setup program, save it to your hard drive, (2) close all browsers, (3) run the program installation and (4) test.

  • 32-bit direct link manual installer at Adobe: download.macromedia.com/pub/flashplayer/current/install_flash_player_32bit.exe

  After installation

  • use Firefox to access this link to test: https://www.adobe.com/software/flash/about/
  • then use IE to go to the same link to test

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

• I tried to insert a password to protect a document that I send. He told me to add a service that I paid for. I'm still not able to protect document and install a password. I went to tools-Protect but he always tells me that I have to pay fo

  I tried to insert a password to protect a document that I send. He told me to add a service that I paid for. I'm still not able to protect document and install a password. I went to tools-Protect but he always tells me that I have to pay for this service after I did. How can I add a password to open my document?

  Hi cj47163119,

  You need Acrobat application to secure your document with password. It seems that you use Acrobat Reader.

  Acrobat Reader is a free service and do not have this option.

  If you have Acrobat subscription, you can download it here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  For more help, see this KB doc: Security with passwords, Adobe Acrobat PDF files

  Kind regards

  Meenakshi

• I bought the upgrade to premium of Revel, but it still tells me that I have not subscribed

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  I am pleased that we were able to resolve you have two accounts of Revel, which is the best quality and which is not. I've removed your personal information on the forum so you won't get spammed by bots.

  Guinot

• I have the latest version of Firefox (8.01), but he always tells me that I use an older version.

  I installed Firefox 8.01 (later today), but on my home page, it is still saying 'you are not on the latest version of Firefox. Update today to get the best of the Web! "What gives?

  Even if your useragent was OK in Firefox 8.0.1 this old Firefox home page hosted by Google would always give you this message.

  The www.google.com/firefox/ was an old used before Firefox 4.0 default home page and is not maintained by Google more. To ignore this message or change your home page to Subject: House if you want even a another page or leave blank for no home page.

  Tools-> Options-> general-> home page: where you can change it.

• I bought the flash, but he always tells me that I don't have, what's happening?

  I just bought a 1 year subscription to Flash Professional, but when I open it I have a pop up telling me to put the licensed software. When I click on the appropriate buttons, I'm told there is no such application on my CC account? I also get a message saying that my application is a trial version and I have X number of days until what it runs. What is going on? I have an email showing my purchase, I can't seem to find how to solve this problem!

  Hello

  You can see the link below for instructions.

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Hope this will help you.

  Kind regards

  Hervé Khare

• I have a Brother printer. I have almost a full black cartridge, but have more color. Printer tells me that I can not print, but is there a way to get around this? I should be able to print in black only.

  I have a Brother printer. I have a lot of black ink, but am very low on color. The printer always tells me that I can not print even if I press the black and do not want to use black to print a document of law. Is there a way to get around this?

  You must ask brother if this is possible or not.

• I JUST upgraded but facepage tells me that I'm not in the most recent version

  Firefox facepage said that I was not on the latest version, so I upgraded
  and now when I open Firefox the face page tells me that I am not on the latest version.
  I'm a Macintosh... 10.6.8

  It - http://www.google.com/firefox - is the old Page to start Firefox used by the Firefox 3.6 and earlier versions of Firefox, I do not think that it is maintained by Google.

  From version Firefox 4, Firefox uses a 'local' with the address Start Page of Subject: House. It looks like the old start Page, but this isn't exactly the same thing.

• I'm a serious problem, I'm trying to install Adobe Acrobat Reader DC, I low and when I install it it goes up to half and an error message appears indicating that I already have a version but improved program installed, alone, that I have nothing... and al

  I'm a serious problem, I'm trying to install Adobe Acrobat Reader DC, I low and when I install it it goes up to half and an error message appears indicating that I already have a version but improved program installed, alone, that I have nothing... and already I've tried everything

  Hi lucasa43102598,

  If you are on the Windows computer, run this cleanup tool to completely uninstall Acrobat Reader DC Download Adobe Reader and Acrobat cleaning - Adobe Labs tool , reboot your system & reinstall Acrobat Reader DC using this link Adobe - Adobe Acrobat Reader DC Distribution.

  I would like to know if it works.

  Kind regards

  Nicos

• I bought the full version from the Swedish retailer Dustin but got a trial version has expired. Dustin claims that they sell not trial versions and that I should contact you. When strting Lightroom, I get a Windows window pop saying that a

  I bought the full version from the Swedish retailer Dustin but got a trial version has expired. Dustin claims that they sell not trial versions and that I should contact you. When strting Lightroom, I get a Windows pop in window saying that a procedure start address __crtCreateSymbolicLinkW is not I have the DLL file C:\WINDOWS\SYSTEM32\MSVCP110.dll

  Hi leifp,

  Refer to this link and download Microsoft Visual C++ 4 updated 2012 from this link and install it:

  Download Visual C++ Redistributable for Visual Studio 2012 updated 4 of the official Microsoft Download Center

  Kind regards

  Claes

• When I opened my computer it always tells me that the file is damaged and unreadable. Please run the Chkdsk utility... I searched my computer for "chkdsk utility" and can't find that. Help, please!

  Can someone help me please, I don't know how to use a computer I was googlen 4 days! When I opened my computer it always tells me that the file is damaged and unreadable. Please run the Chkdsk utility... I searched my computer for "chkdsk utility" and can't find that. Help, please!

  From what you say, you are probably unable to start Windows.

  In this case, when you start the computer, keep tapping the key "F8" on the keyboard until the Advanced menu comes up. Then choose "Safe Mode".

  You will see something like your ordinary, here to enter office "chkdsk volume: /f" (replace with your hard drive volume, in most cases, it's 'c') at the command prompt.

  For reference:

  http://support.Microsoft.com/kb/315265

  Hope this helps

  Post back if necessary

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• I am logged on as administrator, but windows 7 always tell me that I have to you as an administrator

  I try to install new software and I only have one user on this laptop and when I check the user account States that I am administrator but still always tells me to open a session as long as administrator, and then try again... Help, please

  It may be that you must run the program itself, at a high level. Click with the right button on the setup of the program and in the context menu should be the run as Administrator option. Left click that and see if that fixes the problem.

  Even if you are connected with an admin account Windows protects against certain types of changes. If the installer is written with the guidelines from Microsoft that it would allow the control of user account to present a dialog to confirm the operation however older programs do not have this feature and just do not work.

• I have cs4 master and I want to get the creative cloud which according to it, you can get lower prices if you have cs3 or higher, but he says that I can not why?

  I have cs4 master and I want to get the creative cloud which according to it, you can get lower prices if you have cs3 or higher, but he says that I can not why?

  Hi Quinn7,

  Was that you upgrading from an educational version? If so, that could be related. I would recommend reaching out to our support for assistance. I think that there is a link to the chat or by phone at the bottom of the page of the plans: plans pricing and membership creative cloud | Adobe Creative Cloud

  -Dave

• In do not distrub, I allow checked calls from all contacts, but I always get unwanted calls from contacts not

  In do not distrub, I allow checked calls from all contacts, but I always get unwanted calls from contacts not

  If it's one or two unwanted callers - you can block by using the list of recent - i - block this caller