I signed my adobe account and received an email welcoming me to creative cloud

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• I created an adobe account and I am currently trying to install creative cloud to be able to try the trial version of photoshop and lightroom, however I can get insofar as the process of checking e-mail and adobe is sending the e-mail to my nephews one em

  I created an adobe account and I am currently trying to install creative cloud in order to try the trial version of photoshop and lightroom, but I can't get insofar as the process of checking e-mail and adobe is sending the e-mail to my email from hotmail to nephews who is not associated with this account.  He used my iMac in November but I only created this adobe account this week.  His e-mail address is not linked to this account anyway... help.  I really need to try out photoshop and lightroom and do not want to buy the monthly where the same problems occurs.  Thanks in advance.

  > He used my iMac in November

  What you need to do is to get him to sign with the cloud on your computer, uninstall and clean all Adobe, then login with your account

  Disconnect the TWO accounts... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to YOUR account... Reinstall

• I did an Adobe account and wish to cancel my purchase I bought on credit card must cancel any emergency not like adobe and you want to cancel as I do?  I am Brazilian and I made this purchase this week please help me cancel this purchase as I branch

  I did an Adobe account and wish to cancel my purchase I bought on credit card must cancel any emergency not like adobe and you want to cancel as I do?

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  or

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• I bought the cc, the money has been debited from my account, but there is no notification to my adobe account and not to my mail, what im going to do?

  I bought the cc, the money has been debited from my account, but there is no notification to my adobe account and not to my mail, what im going to do?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I just bought an upgrade for the 14 items.  I downloaded it, but when I try to activate it I need a serial number.  When I connect to my Adobe account and follow the links, there is no information on my account on theproduct so no naked series

  I just bought an upgrade for the 14 items.  I downloaded it, but when I try to activate it I need a serial number.  When I connect to my Adobe account and follow the links, there is no information in my account on the product so no serial number.  Can anyone help?

  When you purchase a download you will be emailed a serial number... did you receive your email?

  Find your http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.

• Dreamweaver, several Adobe accounts and Business Catalyst

  I asked this question before on another thread of DW forum but, for now, no response.

  As this problem became a real problem for me, I would like to than DW and Adobe BC to lean engineering teams on this.

  
  

  Here's the scenario.

  My Adobe personal account has been updated since many years of individual applications in Creative Suite and is now used for my creative cloud subscription.

  When I became a partner Adobe BC, I decided because it would be for commercial use only I should create a second Adobe account.

  At no time during the partner registration process Adobe BC did I read all of the instructions from Adobe advises me not to.

  With Adobe Muse, in the preferences panel, I can happily switches and publish sites to two my staff or business accounts Adobe. BC

  However, this is not possible in DW.

  The Business Catalyst Panel always connects to my personal account of Adobe BC - that is provided as part of my creative cloud subscription.

  I need to be able to publish sites to my Adobe BC partner account.

  
  

  In summary, I pay for Adobe Dreamweaver, as part of my creative cloud subscription, but can't really use it to develop websites for clients.

  Can someone from Adobe please look at this and tell me how to solve.

  Thank you.
  

  Okay, so today I managed to solve the problem I described above, i.e. to develop websites using Adobe Dreamweaver and my personal ID Adobe CC, but publish websites on Adobe Business Catalyst that requires my Adobe ID company.

  Here are some tips if you have encountered a similar problem.

  Basically ignore sign Business Catalyst of Dreamweaver.

  In Dreamweaver to open the panels to manage the Site, select the site you want to publish to Adobe Business Catalyst, then click the button change site select currently.

  In the dialog box of configuration of the Site, in the list on the left, click servers, and then below the list of servers in the middle of the dialog box, click the button Add a new server.

  In the base dialog box, name your server if you want, for example I've named mine Adobe BC.

  Then, I changed my connect to help: to FTP SFTP.

  Change the SFTP address to: yourwebsitename.businesscatalyst.com

  Authentication: User name will be: yourwebsitename.businesscatalyst.com/ [email protected]

  Password: YourAdobeBCLoginPassword

  If any of the above information has been entered correctly, when you press the TEST button, Dreamweaver needs to connect to AdobeBC successfully.

  Use the files Panel to connect to BC and was able, Get Adobe or synchronize files as required.

  By the foregoing, I am now able to develop, update and manage corporate sites Adobe BC using Dreamweaver, happy days!

• Computer does not allow me to sign in my account and I have not changed my PWD.

  Computer does not allow me to sign in my account and I have not changed my PWD.

  You give enough information

  Read this info:

  http://support.Microsoft.com/default.aspx/KB/189126

  "Microsoft's strategy concerning lost or forgotten passwords"

  Microsoft cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  ·                         Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If the above does not work:

  http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

  Difficulty of a corrupted user profile

  After creating the profile, you can copy the files from the existing profile. You must have at least three user accounts on the computer to perform these operations, including the new account that you created.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/kb/947242

  A temporary profile is loaded after you connect to a Windows Vista-based system

  See you soon.

  Mick Murphy - Microsoft partner

• I BOUGHT ADOBE POTOSHOP AND RECEIVED MY CONFIRMATION E-MAIL. I STARTED TO DOWNLOAD AND PROCESS OF TGE STUCK. WHAT THE PROBLEM?

  I BOUGHT ADOBE POTOSHOP AND RECEIVED MY CONFIRMATION E-MAIL. I STARTED TO DOWNLOAD AND PROCESS OF TGE STUCK. WHAT THE PROBLEM?

  You can use the appropriate link below for your installation files

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.5 | 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  Hello

  Please contact the support.

  Contact the customer service

  Concerning

• I buy a new mac. How to make my adobe account and my current computer applications to the new?

  I buy a new mac. How to make my adobe account and my current computer applications to the new?

  You should only install and connect on the new machine.  Your license allows you to have two functional facilities, so if you want you can keep the original as a backup.  If yu can just log out of the old machine and will release that the activation of another facility elsewhere.

  Download/install the desktop application, connect and install applications subscription.

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

• I have a new macbook pro and want to install CS3 on it. I followed all the download links. Found my serial number for my Adobe account and get up to date through the whole &amp; get this message ' put in place has encountered an error and cannot continue,

  I have a new macbook pro and want to install CS3 on it. I followed all the download links. Found my serial number for my Adobe account and get up to date through the whole & get this message ' put in place has encountered an error and cannot continue, contact adobe customer support for assistance ' all I want is for CS3 to install on my new computer so I can continue to work and do not have to spend hours working it help Please. CC is not an option, because I work in a country with no reliable unlimited internet access

  New computer means new problems of system operating with the OLD software means

  Fix possible Mac 10.10.4 (at least for Premiere Pro) https://forums.adobe.com/thread/1891705

  10.10 mac. ? sometimes has problems, often related to the 'default' permissions that need to be changed

  -solution https://forums.adobe.com/thread/1689788 of a person

• I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  Hi Amy

  Refer to the applications Cloud Creative back in test mode after an update until 2015 for CC

  Thank you

  Varun

• I am Brazilian and I already have an adobe account and I need to use adobe DPS. How do I use/buy this product?

  I am Brazilian and I already have an adobe account and I need to use adobe DPS. How do I use/buy this product?

  You need a full account of DPS. A creative cloud account does not DPS.

• Hello, I have a license CS6 and when I go to install is said that serial number is not for a product calling. Please try another I double checked my number in my adobe account and that's okay. any help?

  Hello, I have a license CS6 and when I go to install is said that serial number is not for a product calling. Please try another I double checked my number in my adobe account and that's okay. any help?

  Your CS6 is a license upgrade.  When she asks eligible version waiting for you identify the previous version that you upgraded as proof that you are eligible to use the upgrade.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• Hi, my name is Pedro, I'm of Petrópolis, Rio de Janeiro, Brasil. I did an adobe account and I buy the student creative cloud. However, none of the software are free for me. I can send her this comprooves purchase. I prefer to call

  Hi, my name is Pedro, I'm of Petrópolis, Rio de Janeiro, Brasil. I did an adobe account and I buy the student creative cloud. However, none of the software are free for me. I can send her this comprooves purchase. I prefer to call someone who represent you here, cause my English is so bad, but this isn't an alternative. I need these training software. Thank you.

  Contact adobe support by clicking on this link then "still need help" as soon as it appears, https://helpx.adobe.com/contact.html