I thought that caught apple in charge on their clients
Hello. I made a mistake by purchasing 5 new iphones for my family as Christmas gifts. Before that I bought the phones that I spoke with the apple store foreign Advisor to make sure that this phone will be serviced in case there was a problem. After two days of use one of the 6's iphone has stopped and it does not open again. After being on the phone for over an hour with technical support, they diagnosed that it is a hardware problem and advised me to call the apple store. They recommended that I should bring the phone in the U.S. and get it replaced there, because they never have these parts overseas. I couldn't believe because 1) it is an unlocked iphone and all here iphones are unlocked
(2) I thought that it could be repaired here because of the representatives on the apple store, which was the main reason why I bought these phones.
To solve this I chatted with U.S. support Apple and I got was a person who is condescending and who would hang up the cat once I complained.
Now the reason why I write here it is for people to know it could happen to you. I hope that other people know that Apple, which I've always trusted is not in terms of customer service. I hope you guys have a nice day and won't have a problem like that.
Well, this will happen to anyone who buys an iPhone in one country and expects to receive services in another. The iPhone does not work, or that she never had an international interest.
Tags: iPhone
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