I try to do a Dell Factory Image Restore.

After I click "Yes, refomat hard drive and restore system software provided the factory", I get the following message: "RESTORE PC: access denied \Tools\dp.sc.»  What should I do now?

After I click "Yes, refomat hard drive and restore system software provided the factory", I get the following message: "RESTORE PC: access denied \Tools\dp.sc.»  I asked the Commission on the response of Microsoft Windows what to do, and that's the answer:

On the map of the response of Microsoft Windows, I was given these instructions: you would seem to be following information correctly according to the directives of their Dell link: http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=gen&docid=DSN_336966&isLegacy=true

If it does not, ask why Dell or try their Forums.  http://support.Dell.com/support/topics/global.aspx/support/DellCare/contact_technical_support

When I go into advanced mode Safe Boot Options menu, it says to select "repair your computer".  The only problem is, I do not have this as an option.

Now what?

Tags: Windows

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