I try to install photoshop elements 14. In order to get the serial number, I need to enter the redemption code. But it keep saying the redemption code I entered is incorrect.

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  Well, certainly a case of ' If you're going to do something, go ahead and do it yourself. As I had asked (and did not return), I downloaded the software from the website, then it activated with the serial number on my purchased software. Support I say ' thank you very little.

  "I have a problem with your software I bought.

  'Uh, here, read this list of things '.

  Now that's service!    Incredible.

• I opted for Windows 10. Try to install Photoshop elements 13 out of the Adobe site. He told me that the product I'm trying to install is n ot a real software from Adobe and seems to be counterfeit.

  I opted for Windows 10. Try to install Photoshop elements 13 out of the Adobe site. He told me that the product I'm trying to install is n ot a real software from Adobe and seems to be counterfeit.

  Hello

  Please see warning: 'Adobe Genuine Software Validation failure... '. » | Windows

  Hope that helps!

  Kind regards

  Sheena

• I try to install photoshop elements on my mac

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  Hi Louisi91020131,

  I saw your Adobe ID (email address), you used to post on the forums, and I see that your Photoshop elements 12 is already registered on your account.

  I suggest to uninstall the product and reinstall it, to Download Photoshop Elements | 14, 13, 12, 11, 10

  In addition, please turn off any security software or firewall temporarily what could cause this problem.

  For more information on How to download, install and activate Adobe applications

  Let us know if that helps.

• I had to reset my computer and now I am unable to install Photoshop elements 12.0. I have the record, but can not find where to install

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  Please Photoshop elements help | Download Photoshop Elements | 10, 11, 12, 13

  Hope that helps!

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• I have photoshop cs6 for mac, but I would like to make one of my 2 seats installed on my PC, how I'd get another serial number as this one is just for mac?

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  Hi Matthew,

  Perpetual products that use serial numbers are platform specific. You will not be able to use the same serial number on a windows machine.

  To use Photoshop on Windows and Mac, you will need to opt for a creative cloud subscription.

  Please post on the Adobe Forums

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• Try to install Photoshop elements 12.

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  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-installation-Photoshop-elements-premiere.html

• where to go on the site to download and install photoshop elements 12 and first 12 items have serial numbers, have downloaded once but did not find how to install.  When you are prompted do I click Run or save and product installed automatically.

  where to go on the site to download and install photoshop elements 12 and first 12?  Downloaded once but did not find how to install.  Have since uninstalled download.  I would like to start over.  When you are asked should I click 'Run' or 'save '?  I have serial numbers. Thank you.

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  To learn more go to these two links

  http://forums.Adobe.com/community/premiere_elements/content

  Community: Photoshop Elements | Adobe community

• Downloaded Photoshop Elements 13 through Amazon. I can't get a serial number I need to use the product.

  Because I downloaded Photoshop Elements13 by Amazon I'm unable to get a serial number. Any ideas?

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• I try to install photoshop elements 7 in my laptop with Vista.

  I tried to install photoshop elements7 in my laptop with Vista.  When the installation is complete when the computer restarts and is frozen in the black screen with microsoft running downstairs.  After several minutes, a screen appears with"do you want to repair windows" and you click on fix.   Once the fix as the photo store is complete uninstall.  It is not in the Recycle Bin, it's as if it was never installed.  I tried 3 times this...  Can anyone help?

  Hi Millie123,

  Ø summers - you have vista 32-bit or 64-bit?

  Photoshop is not compatible with vista 64-bit. If you use 32 bit, try the step below.

  This can happen if there is any application is in conflict. Turn your computer start-up in minimal mode and then install the photo shop and check if the problem persists.

  Clean boot steps.

  1. click on Start
  2. type msconfig in the Search box and press ENTER.

  If you are prompted for an administrator password or a confirmation, type the password, or click continue.

  1. in the general tab, click Selective startup.
  2. under Selective startup, clear the Load Startup items check box.
  3. click on the Services tab, select the hide all Microsoft Services check box, and then click disable all.
  4. click on OK.
  5. When you are prompted, click restart.
  6. after starting the computer, check to see if you still get the same error.

  How to perform a clean boot procedure to determine if background programs are interfering with a game or a program that you currently use
  http://support.Microsoft.com/kb/331796

  NOTE: TURN ON YOUR COMPUTER TO A NORMAL STARTUP AFTER TRYING THE STEPS ABOVE.

  Click Start, in the search box to start, type msconfig and press ENTER.
  Select Normal startup, and then press apply and OK

  http://kb2.Adobe.com/CPS/404/kb404897.html

  Bindu S - Microsoft Support

  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• Try to install Photoshop Elements, but the serial number check.  It will only allow me to type in numbers, but not letters.  Have you ever heard it?

  Hello

  I just bought photoshop elements and cannot type my serial number.  Do not type the letters, but the numbers will be. Have you ever heard something like that?  Can you help me?

  You may have a redemption code that must be converted to a serial number.

  https://helpx.Adobe.com/x-productkb/global/find-serial-number.html

• Try to install Photoshop elements 12 on my Mac running Yosemite.

  When you try to install 12 on my Mac, Iget the error "Setup cannot initialize. What should I do to get this back on my computer? I had it here for months, had problems with Yosemite, uninstalled and now cannot be reinstalled.

  Yes, I ran the uninstall program.

  After an hour of searching on Google, I found the solution. I had to update my Adobe Application Manager and was then able to install.