I try to print to mg5420 of the book of googlechrome says printer is offline, but isn't. suggestions

The documents I want to print are queued in the cloud print.  I configured the printer 3 different times, he did print before when I tried again it will not.  PLEASE TELL ME IF I FORGET SOMETHING

Hi nana1,.

It is recommended that you contact the direct technical assistance. There is NO charge for this call. Information in real-time to a technical assistance call live would be very beneficial in this case.

Please call 1-866-261-9362, Monday - Friday 10:00-10: 00 ET (excluding holidays). A Canon technical support representative will be able to solve this problem more quickly.

Tags: Canon Printer

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