Printer list offline, but it is not

Similar Questions

• HP Officejet Pro 8600: Printer list offline when it is not.

  Printer list offline when it is not.  I connect wireless to my network that everything is connected properly; can scan etc, but when I try to print it says printer offline.

  I didn't turn Windows 10 for much question of withour months, now today go... tried everything!

  Hello

  Thanks for the comments.

  You can try the following:

  Creating a TCP IP port

  1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Enter the IP address of the printer.

  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

  Hope that helps!

• computer says HP hp printer is offline but it is not

  Tells me to turn on the printer, but its already on Wi - Fi and works

  Hello

  Uninstall and reinstall your printer using the right drivers and installation on the HP Web site information.

  And there are some troubleshooting steps for her there too.

  HP website for your printer: http://support.hp.com/ie-en/drivers

  Or you can also ask in the Forums of HP's Support if the problem persists.

  http://h30434.www3.HP.com/PSG/

  @@@@@@@@@@@@@@@@@@@@@@@

  This can also help you:

  "Solve printer problems.

  In the upper right corner, select your operating system from the menu drop-down.

  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-XP&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  See you soon.

• my printer is working, but it will not be printed in color and a new color cartridge is installed.

  HP Deskjet D4160 printer with the Windows XP computer. My printer is working, but it will not be printed in color and a new color cartridge is installed - what can I do?

  The steps in this troubleshooting page can help solve the problem.

• HP 3055 has it says print alignment page, but it is not

  I changed the black ink cartridge, he said: it's printing alignment page, but it doesn't do anything, can someone help me please

  Hi @LaceyLashes,

  Welcome to the HP Forums!

  I noticed that your printer HP Deskjet 3055 said print alignment page but it is not. I'm happy to help with this alignment problem.

  I suggest to go through the steps in this guide to alignment, the alignment Page does not print.

  Thanks for posting and have a nice day!

• Windows 8 and now cannot get my printer to print. Tried to print a test page, message says "sent to the printer test page", but it does not print.

  I recently downloaded Windows 8 and now cannot get my printer to print.  Tried to print a test page, message says "sent to the printer test page", but it does not print.  Can you help me?

  You have installed the drivers and software for your printer?  Did you go to the printer manufacturer's website to see if they still have 8 available Windows compatible drivers?  If the answer is no, then you must do this before all first I try to print.

• printer is offline but but does not print completely baffled!

  Completely stumped with this. I have a brother MFP990 all in a station. It is connected wireless to my network. I have a laptop computer connected wireless network and it prints fine. My desktop computer, but does not print even if it seems to recognize that it is there. The printer is communicating with my computer and let me know the ink level is low. My scanner works perfectly and scans the computer, no problem. But whenever I try to print, the computer tells me that the printer is offline. I tried to disable Norton firewall, no difference. I tried to uninstall the software, and oddly enough, during the uninstall process, an exceptional print request was printed! When I reinstalled, same problem. Any ideas?

  Hi, Frank,.

  Open the event viewer > application log

  After return that error messages/event ID is related to the question of the printer

  Start > right click on computer

  Select manage

  Select event viewer > application log

  In the meantime, try the following:

  Start > type Services.msc
   
  Press enter
  Scroll down to print spooler
  Right-click on the spooler > select Properties
  Make sure that the Startup Type is set to automatic
  Under the service stop status
  Wait for Windows to stop the printer
   
  Control Panel > open the printer folder
  Right click on the printer icon > select Open
  Do you see the documents listed in the queue for printing?
  Click file > cancel all Documents
   
  Start > right click on computer > select Manage
  Click on continue on window UAC (Vista, Windows 7)
  Select Device Manager
   
  Click on the + sign next to Ieeee... compatible printer
  Right-click on the printer driver and select uninstall
  Click on the + sign next to the imaging device (s)
  Right-click on the printer driver and select uninstall
  Click on the + sign next to printers
  Right-click on the printer driver and select uninstall
  Click on the + sign next to Bus USB controllers
  Right-click on the printer driver and select uninstall
   
  While the printer is turned on, unplug the cable from the rear
  Unplug the cable from the wall outlet
   
  Wait 5 minutes
   
  Plug the cable into the wall jack, and then the back of the printer
  Restart the computer

  Go back, and then restart the print spooler
   
  Go to the manufacturer's website and search for updated drivers

• I have Windows Vista - my printer shows it is offline but I'm not offered the option 'use printer online' to change.

  How can I change my printer to online when 'use printer online' is not an option?  I had this problem in the past, my teenage son he figures but it is not available.  I desperately need this problem!

  Nicole

  Have you tried to unplug your printer and if so does show that it is being detected? You can also uninstall your printer and then reinstall the printer. Follow the link below on how to add/remove the printers on your computer.

  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

• HP Laserjet 1217nfw multi-func: Yosemite Mac says my wireless HP (laserjet) printer is offline, but Mac 10.9 is good with it

  My HP Lasejet 1217nfw multifunction printer/scanner/fax printer is wireless and has been very well with Mac OS x 10.9 work laptop.

  Got another laptop Mac with Mac OSX10.10 (Yosemite).  Who does not recognize the wireless printer.

  I can add the printer when I connect this cable USB wth.

  But when I pull on the cable, the printer status changes to "offline" on laptop Mac 10.10

  10.9 while Mac laptop is able to see just fine and able to print this topic.

  How can I fix this? i.e., how can I make the printer wireless work with 10.10 Mac laptop without having to connect it with the cable (to print or scan, in other words)

  Hi @raourike

  First print a network configuration report by selecting configuration > reports > report Configuration printer from the front panel of the printer.

  Locate the IP address in the network section of information.

  You can access this address by navigating to it in Safari on your new Mac?

  In System Preferences > printers & Scanner, click the sign more and add the printer, you can see an instance of the printer listed as Hello or Hello multifunction type?

  Select this printer and press the Add button, then try to print to the newly added queue.

  Please let me know if that helps, if not remember to clarify my questions above.

  See you soon,.

  Shlomi

• printer appears offline, but the connections are correct usb to computer

  tried to troubleshoot but printer always show offline

  Hi aelshershaby,

  1. When was the last time it was working fine?
  2. You are able to print using the printer?
  3. What is the number and model of the printer?
  4. Did you the latest changes on the computer?

  Method 1

  Check and make sure that this printer is not set offline.

  (a) open the start menu and click on the "printers and faxes". This will open a window with a list of the printers currently installed on your computer.

  (b) double-click the icon of the printer that you want to change online. It will open a pop-up window describing all current print jobs.

  (c) go to "Printer" in the menu bar of the pop-up window and uncheck "Use printer offline." This action will change the printer from offline to online mode.

  Method 2

  If the previous step fails and then run the tool fixit available in the link below and check if it helps.

  Problems printing and printing errors

  http://support.Microsoft.com/mats/printing_problems/

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Troubleshooting said printing problem fixed, but this is not

  I am running Windows 7 with a Dell 720 photo printer. I had to download a printer driver, the printer is not compatible with Windows 7, but support Dell says I put everything. Everything was fine for a while. Then a gummed up print job works. Nothing will print and I can't delete the file that is causing problems. Troubleshooting, says the issue is resolved, but it is not. I tried to delete all the print jobs, but it will not go away.
  Thanks for all the ideas.

  Hello

  References to Vista also apply to Windows 7.

  Use this method to clear the spooler and then uninstall and reinstall your printer (check with the manufacturer for)
  the latest driver).

  Check Mr. Fixits here and if you use the other methods go back and try again later.

  Problems of print and error - a Mr Fixit of printing
  http://support.Microsoft.com/GP/printing_problems

  Solve printer problems - a Mr Fixit
  http://windowshelp.Microsoft.com/Windows/en-us/help/8c11977e-8244-408f-A036-7978a618d7a21033.mspx

  ------------------------------------------------------
  Logon as administrator

  Start - type in the search box-> COMMAND - control to the top of the list and RIGHT CLICK – RUN AS ADMIN

  You can copy and paste each line except those brackets and press ENTER after each.

  net stop Spooler

  (echo suppression of all print jobs)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  del/q %SystemRoot%\system32\spool\printers\*.*

  net start Spooler

  (sound Done!)<-- you="" should="" see="" this="">

  ping localhost n 4 > zero

  Another way
  http://4sysops.com/archives/how-to-cancel-a-print-job-that-hangs-under-Windows-Vista-and-XP/

  Check the print - DELETE/STOP queue all jobs - then right click on the printer - REMOVAL
  http://windowshelp.Microsoft.com/Windows/en-us/help/bb6f81d9-4092-4ac8-9716-2bd008f513e11033.mspx

  If you use Control Panel - Classic - printers

  Try after unplugging your printer if necessary.
  -------------------------------------------------------------

  Also check the spooler print and its dependencies and addictions Service.

  Spooler service (this is for Vista so change the page to Windows 7 if necessary on the right side of the Print Page)
  the same service)
  http://www.blackviper.com/WinVista/services/Print_Spooler.htm

  How difficulty Windows Vista print spooler starts do not
  http://www.ehow.com/how_4920100_vista-print-spooler-not-starting.html

  ------------------------------------------------------------

  Check this thread if necessary - to stop and erase the spooler

  http://social.answers.Microsoft.com/forums/en-us/vistaperformance/thread/a15779d6-ac0d-42FD-9Ac2-a1da241ea19f/

  and here
  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/58b54fa9-cf6f-40F7-90b2-8093c6777493

  ------------------------------------------------------
  Clean the General corruption and repair or replace the damaged/missing files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  CheckDisk (chkdsk) runs at startup.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• HP Officejet Pro 8615: Said connected HP printer is connected - but it will not be printed

  Frustrated and fed up.  I installed the HP Office Jet Pro 8615 printer 6 times (stop, restart network, etc etc) but still can't make it work properly. It prints well word documents but it will not print web pages, or PDF documents. In order to print the text based on the web or e-mail, I cut and paste all of the text in a word document, then format it by removing all the images from the web and other junk and then print it - hey presto it finally prints.  It is a totally ineffective to make things and very frustrating way.

  The computer-printer connection is wireless. According to the web page "HP plugged in", the printer is noted as in online and ready to print.

  Why oh why this printer will not print correctly? I never had this problem with previous HP printers also installed the same way wireless.

  I am located in France, using British English, the printer is the 8615 and I note that printing HP softward is referred to as 8610 if that makes a difference.

  Help.

  A very helpful guy named David in HP Support fixed the problem/s by accessing my computer remotely and the printer is now finally working properly. Thanks for your comments.

• Printer saying jam, but it is not

  Hi people,

  I have a Dell AiO Printer 942, and my problem is that when I print something., with the "Paper jam" error message keeps coming up, but there isn't. I don't know if it's a software problem, but I am running Windows 7 Home Premium, and I downloaded all the software on the Internet. I don't have the installation disc. It does not print, and it also says on the printer paper jam, it's self. It tells me to press the red X to continue. So I did and guess what. It began to restart. I was confused, and I tried to print again. Same problem, restarted... The printer does not have color ink and it is very low on black ink. Even when there is no paper in the feeder, it always says paper jam.

  Help, please

  Kind regards

  Zayd.

  Hi zuga01,

  The error of jam on the printer Panel, means that leaving the paper jam in the printer.

  If the paper jam in the paper support:

  1. Turn your printer off.
  2. Firmly grasp the paper and gently pull the printer.
  3. Turn on your printer and then print the document again.
  If the paper jam is not visible:
   
  1. Turn the printer off.
  2. Lift the printer and position the scanner between tabs to keep it open.

     

  3. Gently remove the paper from the printer.
  4. Close the printer unit, turn on the printer and then print the document again.

  Note: You select A4 banner or letter banner paper size in print properties. If you cause a paper jam.

• I have the latest version of Smart Web Printing 4.6 but it does not work. Why?

  I have a netbook Acer running the Windows XP operating system and Internet Explorer 8.  The latest version of Smart Web Printing is supposed to work with them, but it is more the fact.  I see warnings that it does not work with Internet Explorer 9, but that is not what I have.  I have the image of the web page and a smaller version of the same thing where I should have the box clip options.  The only option I get is one on top to close.

  You will need:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-79585-2&cc=us&DLC=en&LC=en&OS=228&product=3441026&sw_lang=

• DeskJet f380: printer says offline when it is not

  I'm on windows 10 for more than 6 months, everything was ok until 2 days ago

  now my printer has started just saying printer offline when not.

  I can scan pictures ok, but I cannot print I am connected via laptop usb to printer cable

  and talk talk wi fi laptop

  I downloaded the program and it cleared the problem

  Thanks for your help