I turn on my laptop and it tells me to press control, alt, delete to secure my computer

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• the Welcome window in startup turns until I have press control / alt + delete

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  You can start in Safe Mode with command prompt ?
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  Start button > Search box type cmd > look up, do a RIGHT click oncmd.exe > click onRun As Administrator > in this window cmd black and white, type at the prompt flashing sfc/scannow > press the ENTER key.
  Note: there is a space between 'sfc' and ' / '.
  To sit and wait. It will take time.
  When finished, exit the cmd window.
  Reboot (restart your computer)

  For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• I recently turned on my laptop and my profile/account has not been recognized.

  I recently turned on my laptop and my profile/account was not recognized during the startup of the computer toward the top, so a temporary account/profile is used instead.  I did some work saved information on the computer using this temp-account profile.  My regular account/profile has been recognized at every time since, but I was not able to find the location of the temp profile/account or the information stored when using this profile/account temporarily.  The profile was not a guest account or an administrator account.  That's only 2 accounts visible to me.  There is only 1 account on the laptop so I actually disabled guest accounts.

  the laptop is running windows vista

  Hi Eric J Kim

  After you log on to a Windows Vista system with a temporary profile, any changes you make on the current desk are lost once you disconnect the system

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• Turning on my laptop and can't do anything says not avaiable netwoks

  I turned on my laptop and it opened to a page windows not my usual login page and it showed a box with cord where my wifi allows you to be, I pluged in the power cord and it shows still no networks avaiable... help me solve this please

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• I turned on my laptop and my security shield means I have viruses and tries to get me to buy security. I already had my own... or AVG. Why this cease to arise? I would like to know how to safely uninstall this. __

  I turned on my laptop and my security shield means I have viruses and tries to get me to buy security. I already had my own... or AVG. Why this cease to arise? I would like to know how to safely uninstall this.

  Hello

  Thugs loading as usual but then programs are supported by the system functions that make the machine
  harder to use - even if you pay or not. Although these are certainly malware that they are not a
  virus - more like a Trojan horse and certainly a nuisance.

  ---------------------

  These are scams, fake antivirus to force you to pay for it, even if they have no advantage at all.

  If one of them is not correct (or those listed in the same guide) Please give us the
  Web site, to which you are headed and any other relevant information, including exactly the name you
  See about the program.

  Remove my security y Shield (uninstall Guide)<-- read="">
  http://www.bleepingcomputer.com/virus-removal/remove-my-security-shield

  Remove my security wall (uninstall Guide)<-- read="">
  http://www.bleepingcomputer.com/virus-removal/remove-my-security-wall

  Remove my security engine (uninstall Guide)<-- read="">
  http://www.bleepingcomputer.com/virus-removal/remove-my-security-engine

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  -----------------------------

  also install Prevx to be sure that it is all gone.

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
  a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
  http://www.prevx.com/

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp
  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses, Trojans,
  Rootkits, etc.) that has infected your computer despite all the security measures that you have taken (such as
  the anti-virus software, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  New Vista and Windows 7 version
  http://OneCare.live.com/site/en-us/Center/whatsnew.htm

  Original version
  http://OneCare.live.com/site/en-us/default.htm

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------

  Also do to the General corruption of cleaning.

  For Vista:

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  --------------------------------

  For Windows 7:

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Installation of Windows 7, no OS found, unplug all usb device and press ctrl + alt + delete

  Successfully, I installed Windows 7os and put my laptop into hibernation. When I turn it on it always show no OS found, remove any attached devices and press ctrl alt delete to restart. It's not even the boot by USB or I can't even reach the bios screen. Help, please

  Be able to download the laptop, remove the battery.

  Wait 1 hour

  Plug it in, do not reinstall the battery

  Try to start again on the USB key, and then perform a clean installation.

• my computer crashes, I press ctrl alt delete and it thaws

  original title: don't know what's wrong

  my computer crashes, I press ctrl alt delete and it thaws, this happens very often, he does not have it for weeks at a time and then it again. I'm a paint shop pro user, I uninstalled and reinstalled psp more 2 browsers, firefox and chrome. My main browser is lunascape which he doesn't seem to be a problem. On chrome when I click on a tab, it closes. I can't copy on firefox. It did not help. Also, when this problem is occurring, I can't drag and drop only cut and paste. This has happened for several months. Someone told me I have a memory leak, but do not know that for you, I was getting ready to reformat with a full system restore and that said person who would not help, but again, I am not sure it is. I ran the antivirus scans, nothing I don't know what to do. I use a dell inspiron 531.

  Hello

  Check with Dell Support, their drivers and documentation online and ask in the Dell forums
  on the problems known.

  Dell support
  http://support.Dell.com/

  Dell support drivers - product manual & warranty Info (left side) - and much more
  http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHS

  Dell forums
  http://en.community.Dell.com/forums/
  =========

  Returning the system back out of the plug box, would help reduce the possible causes
  like that would eliminate most of the possibilities of the software.

  ----------------

  Try this troubleshooting complete enough to see if it helps to determine the cause of and to eliminate
  the questions.

  Use the startup clean and other methods to try to determine the cause of and eliminate problems.

  ---------------------------------------------------------------

  References to Vista also apply to Windows 7.

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or
  Windows 7
  http://support.Microsoft.com/kb/929135

  Use advanced tools to solve performance problems in Windows 7
  http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1

  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to change, add or remove startup programs in Windows 7
  http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Think about it an absolute must - manually update your drivers.

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers under Windows 7 (updated drivers manually using the methods
  above is preferred so that the latest drivers from the manufacturer of system and device manufacturers are
  found)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  Stop Windows 7 to automatically install device drivers
  http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/

  How to disable automatic driver Installation in Windows 7 / Vista
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/

  Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for professionals,
  Ultimate and Enterprise)
  http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I can open adobe reader, but then cannot do anything with it. Have to control alt delete to close. Already uninstalled and reinstalled no luck

  I can open adobe reader, but then cannot do anything with it. It does not. I have to control, alt, delete and use the Task Manager to close. I've uninstalled and reinstalled without success.

  Hi Elizabeth,.

  This issue could be related to the version of Adobe Reader you are using on the computer.

  Please help me with the following information related to the issue:

  (1) what is the latest version of Adobe Reader, which is installed on the computer?

  (2) is that Adobe Reader application-specific question?

  I suggest completely uninstall Adobe Reader and then install the latest version.

  Follow these steps:

  Step 1:

  Refer to uninstall Adobe Reader with Adobe cleaning tool:

  http://labs.Adobe.com/downloads/acrobatcleaner.html

  Step 2:

  See the link to download and install the latest version of Adobe Reader:

  http://get.Adobe.com/reader/Enterprise/

  If the problem persists, you can post the same query on the community of Adobe Reader.

  Check out the link:

  http://forums.Adobe.com/community/adobe_reader_forums

  Please let us know if you have more queries related to Windows.

• I turn on my laptop and black screen remains, what can I do?

  WHEN I TURN OFF MY LAPTOP, I TRY TO TURN IT ON BUT SCREEN STAYS BLACK, THE KEYBOARD LIGHTS ARE ON AND THE POWER BUTTON REMAINS IN

  Hello

  No saving necessary data and re-installing Windows Vista might be the best option, but here
  are a few others.

  You can save your files by putting the drive in another computer as a 2nd disk (best) or external
  Drive USB enclosure and then backup to removable media such as CD, DVD or other USB drives.
  Of course a real store of the computer or the manufacturer of your system can help to recover the files.

  Or you can use a boot Ubuntu CD to back up data.

  Use Ubuntu Live CD to backup files from your Windows computer dead
  http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windows-computer

  --------------------------------------------------------------

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
  Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
  on devices and UNINSTALL - REBOOT.

  A method to try to get to the desktop (try in normal Windows Mode without failure) is CTRL +.
  ALT + DELETE - Manager tasks and tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - and then
  on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is available by
  repeatedly tapping F8 as you start. CTRL + SHIFT + ESC also begins the Task Manager.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
  That there is no information on a black screen as it is on a blue screen just adds to the
  Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
  Google to see the proposed repairs, whom some have worked however these cover a wide
  field efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you don't have the disks your
  system manufacturer will sell them at low prices. Or try in safe mode if you can get there.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (making the system restore it)
  must be bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
  (if all goes well, the data records and need to reinstall programs). Be sure to do a good backup or three.

  You can use another DVD that aren't copy protected but you you need to own
  Product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can make a repair facility that must save the data but you will need to
  Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
  need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (a line type or copy and paste one line at a time and hit enter - enter a bracket)
  or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)

  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  ===================================================================

  Sometimes it works:

  There are backups in the folder C:\Windows\System32\Config\Regback.

  Here is an article for XP and Vista is similar in scope. The config folder and its content should
  be rebuilt.

  How do I recover from a corrupted registry that prevents Windows XP startup
  http://support.Microsoft.com/kb/307545

  Check this thread - you can use the command to a startup or recovery disk prompt.

  http://social.technet.Microsoft.com/forums/en-us/itprovistasetup/thread/55f98088-0fc3-4371-A005-d95a457d9de6

  This tells you how to access the System Recovery Options and/or Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  I hope this helps.

• Whenever I have turn off my laptop and turn it back on, all my data disappears.

  I'm using a thinkpad notebook issued by school (lenovo R400) that uses Windows Vista.  I know almost nothing about computers, but a couple of my friends know a little, and none of them were able to help me.  Every time (it happened three times) I turned off my laptop in the last three months or so, I turn it back on and everything disappeared.  I downloaded programs, backgrounds, music, documents, photos, videos - all of this.  Now, I checked the recycling bin, so I know that it has not been deleted.  Also, if I check what has changed recently, I can recover some of them.  I usually just let my laptop to sleep, so I turn rarely completely off.  The first time it happened, there were just two Documents folders, two folders of music, etc.  The next time it happened, they disappeared, but they have either finally came on their own after a few days, or me just messing them back.  As I am currently in College, it is very important that I can access everything I could have written this year.  It is a big problem for me, so any help would be greatly appreciated.

  You are constantly thrown into a temporary user account. This can be caused by hardware or malware infection problems. The most sensible thing to do is to take the machine to your school IT Department. and let them take a look. MS - MVP - Elephant Boy computers - don't panic!

• Internet Explore crashes and 'control alt delete' does not

  Occassionly, while using Internet Exporer 9 he hangs up and does not respond. The cursor can act irratically and I am unable to get Vista to meet the "control of Alt Delete" only restart by power restorations of my system.  I don't remember these questions until I upgraded to IE9.  Any ideas?

  Thanks for your reply.  In reading other solutions, I think I found my problem.  The adapter network option Save appears to be the culprit.  Since I checked the power option Save I didn't a reoccurance.

• When I right click on the shortcut icon, my screen begins to blink and I have to do a Ctl/Alt/Delete to return to display system and monitor to normal.

  * Original title: Steve M.

  I have My Documents on my Windows 7 desktop.  When I click the icon, an icon My Documents Shortcut.link then appears next to the My Documents icon.  When I right click on the shortcut icon, my screen started flickering and I mus do a Ctl/Alt/Delete to return to display system and monitor to normal.

  I tried to remove the My Documents icon, but who only 'pretending' in the file recycle.  Of course, I don't want to totally delete the My Documents!

  Any advice will be appreciated.

  Thank you.

  Although it is strange that the location of your documents is

  C:\Users\Steve\Doc

  Instead of

  C:\Users\Steve\Documents

  This result shows that the "My Documents" icon on your desktop is a shortcut and not the actual file with your documents.  The icon on your desktop has a blue arrow, like this:

  

  If you delete this icon, you should get a message like this:

  

  As long as the 'shortcut' word is in the message "Are you sure", everything you delete is a shortcut and not your actual files... so go ahead and delete it.  You can then create a new shortcut or just use the 'Documents' shortcut located on the start menu:

  

• Super screen sensitive like I can't turn off the laptop and hear a clicking noise when the lid is closed

  I am running Windows 7 on a computer Tablet laptop of Dell Latitude (it has a touch screen that is not removable, but it turns). My problem is that I can not shut down this computer and carry it from one place to the other without losing all my battery power: you can hear 'ping' when the lid is lowered. If I have to carry that I have to turn off completely, otherwise it will just keep producing this ping and use my battery. Everyone knows this?

  This ping me makes me believe that a key is pressed, perhaps due to a letter from the keyboard that is stuck or is bad, or possibly a defect of the product.

• When I turn on my laptop and it does not have the startup sound, video, or audio won't work.sound icon shows the audio service is not running.

  Hello
  I'm not a problem with my his laptop. I don't get all the sounds, even start-up noise. the audio icon indicates that the audio service is not running.when I try you trouble shoot the problem. I get the message the windows audio and generator of endpoint audio windows needs to run correctly for audio work for sound. At least one of the device does not work correctly.
  waiting for answer

  Sincerely

  Hello

  Did you of recent changes to the computer that caused the problem?

  What is the brand and model of the computer?

  What issues you're having with videos?

  To solve the problem, see these articles:

  No sound in Windows

  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows?T1=tab02

  Tips for solving common audio problems

  http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

  It will be useful.