I've got my old Iphone 5 grandson and I needed to change the icloud to myself how I do
I can't get my old grandson IPhone 5 to reset
You should ask your grandson to use his Apple ID and password for you disconnect from iCloud.
That's what he has to do before giving it to you, read the link below:
What to do before you sell or give away your iPhone, iPad or iPod touch - Apple Support
Tags: iPhone
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Hello
Given that the problem is related to the Microsoft account. I suggest you to send your request to new Microsoft Outlook.com community forum:
http://answers.Microsoft.com/en-us/outlook_com
Alternatively, you can contact support for Windows Live ID in order to make changes to your Microsoft account.
http://Windows.Microsoft.com/en-us/Windows-Live/ID-support
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