I don't have my old alternative messages... and I need to change the security information for the code
Hello. Hotmail sent me a 'code' to an old alternate email that I have no more. I had to give an additional email to renovate my security info. Now I can't access my password, security questions and the old email to change and receive the code which allows me to continue with my account. Help me please. I don't know if I have to wait 30 days... and my account will be ok... I've read far too many questions... but I can't. You will find the answer. Thank you
Hello
Given that the problem is related to the Microsoft account. I suggest you to send your request to new Microsoft Outlook.com community forum:
http://answers.Microsoft.com/en-us/outlook_com
Alternatively, you can contact support for Windows Live ID in order to make changes to your Microsoft account.
http://Windows.Microsoft.com/en-us/Windows-Live/ID-support
Thanks and greetings
John
Tags: Windows
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