I was on a chat session this morning trying to get my work site. That was 5 hours ago and there is no sign of my site and when I go to login I am sent to my web domain.

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• Since upgrading to 9.2 this morning, Touch ID no longer works. I reset everything and now cannot even enter with fingerprints. It's all clean, but nothing happens. Grrrrr... Ideas?

  Touch is no longer works after upgrade to 9.2 this morning. I reset all the settings and can not get readmitted prints. Ideas? THX

  Try resetting your device. This will not erase your data stored on that device.

  • Press and hold the sleep/wake button
  • Press and hold the Home button
  • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

  Alternatively, you can go to settings - general - reset - Reset all settings

  If that doesn't work, restore your device to factory settings. Please note that this will delete the data on your device.

  Take a look this Apple Support article: use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

  As a final step, try recovery mode. Turn off your unit, then plug it to your computer with the hold home button. Hold down Home button until you see the logo of iTunes on the screen of your device. After that on your computer, you should see the iTunes window saying that your device needs to be restored to factory settings. Click Restore.

  More info here:

  https://support.Apple.com/en-us/HT201263

  If these steps do not work, contact Apple and ask for help.

  https://www.Apple.com/support/iPhone/contact/

• My computer crashed and after the purchase of another, I used the Migration Wizard to copy all the files to the new computer.  Everything was going well until I tried to launch LR6.  It was two weeks ago and a search for many pages of the Adobe Web site. 

  My computer crashed and after the purchase of another, I used the Migration Wizard to copy all the files to the new computer.  Everything was going well until I tried to launch LR6.  It was two weeks ago and a search for many pages of the Adobe Web site.  I think I've exhausted all the remedies listed without success codes error A12E5 to questions cloud creative, Manager of Application and error 1: Configuration problems.  I'm ready to reformat my computer and try again with Time Machine.  Help would be greatly appreciated before I waste more time on this task. Any further suggestions?

  Migration of Mac with Time Machine WILL NOT WORK with the Adobe program activations due to hidden registration files

  Sign out of your account... Uninstall... to run vacuuming...

  -non-Cloud programs, to disable the service before uninstalling

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

• I have and iPhone 4S that I am trying to activate and he was released at factory and when I turn on it his need I sign in an old Apple ID that I have more access to email. It is eliminated.

  I have and iPhone 4S that I am trying to activate and he was released at factory and when I turn on it his need I sign in an old Apple ID that I have more access to email. It is eliminated.

  Unfortunately, it seems that the device is always related to your iCloud account, which makes the useless device for you to use unless unlock you by entering the password. My only recommendation would be to reset your apple id password. You can do this by answering the security questions, you must Access your e-mail in order to.

  Reset your password here:

  https://iforgot.Apple.com/

  I hope this helps!

• I get a notice stating that I have a virus and I have to send them all my information or I'll be permanately deleted. Is - is this legitimate?

  I get a notice stating that I have a virus and I have to send them all my information or I'll be permanately deleted. Is - is this legitimate?

  Monday, June 18, 2012 18:48:23 + 0000, missyhoglen wrote:

  I get a notice stating that I have a virus and I have to send them all my information or I'll be permanately deleted. Is - is this legitimate?

  Thank you for posting the exact text of the message you get, verbatim. It is not
  legitimate and you shouldn't send them anything. We'll know more as soon as
  You see the message, but always certainly you are infected by a rogue
  antivirus protection. The message telling you that you have a virus is itself
  malware.

  Ken Blake, Microsoft MVP

• Question please: Hi I have an old first CS3 pro that I bought years ago and have just installed it on my computer and it works fine "I was wondering how I can know if his liceanced for two computers.

  Question please: Hi I have an old first CS3 pro that I bought years ago and have just installed it on my computer and it works fine "I was wondering how I can know if his liceanced for two computers.

  License of Adobe has always been 2 activations, so if you have only installed and activated on 1 computer, you're good to go for a 2nd

• Since this morning, creative cloud doesn't work more (the icon appears in grayscale in the menu bar).

  Pluggable creative cloud for more than a year this morning, to restart my mac, creative cloud refused to run on the mac of the company. I have just a gray icon on the menu bar, but the Panel is empty.

  I'm on a system 10.7 (Lion).

  I rebooted several times, but nothing helped.

  Home (a mac en 10.9) it works. Is this related to the system?

  I noticed that there was since today an upgrade of the software.

  Kind regards

  Thierry Lagadec

  Uninstaller CC: https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

• This morning, I tried to send a transfer from one bank to the other, and when I went to check my e-mail in Outlook Express, I could not connect.

  This a.m.. I tried to send a bank transfer to another (I made successfully before). When I went to check my e-mail, I couldn't geet in. The message kep asking me my nasme user and the password. My password has been verified to be remembered. the screen was connection on server smtphm.sympatico.ca pophm.sympatico.ca.  How can I get into a program to change the news?  Properties to log in to show my email and password. I don't know hat is good. How can I reset it. It has been implemented years ago and this is the first time I had a problem.

  original title: problem outlook express

  Outlook Express keeps to request your password
  http://www.dougknox.com/XP/Tips/xp_oe_passwords.htm

  Save the password setting will no longer exist in Outlook or Outlook Express
  http://support.Microsoft.com/kb/290684

  Cannot save email password in Outlook Express 5
  http://support.Microsoft.com/?kbid=228713

  Save password check box is unavailable
  http://support.Microsoft.com/?kbid=137361

• the plan of the photography and im still bought in trial period! It was 30 hours ago, I spoke in support, but no help at all!

  I bought the subscription photography and yet im still unreadable for the license. I talked to the support, they said wait 6 hours, after a wait of 24 hours, I went and bought again

  and Yes again once he has not worked at all

  I have 2 confirmation emails stating that I paid the amount and still I have no privileges.

  Help, please

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Ask Windows Update to install the Vista SP2, which was installed years ago and won't let me install Live Essentials for the same reason.

  Windows Update is now always ask to install the Vista SP2, which was installed years ago. When you try to install through Windows Update, it concludes the installation like ok, then once again it shows in Windows Update. When I try via stand-alone, it is said that SP1 is not installed. Of course, it is. In any case tried to reinstall and he wrote is already installed. I'm sure I installed both SPS long ago, but none of them show in the updates installed. It's probably something in the registry. Properties system shows SP1. Ah, I use Vista Home Premium 32-bit.

  Hello

  Thank you for your response.

  -What program did you use to increase performance?

  I suggest you please uninstall service pack 1, and then install both service packs.

  Method 1: Please follow the steps described in the article, and check if that helps.

  Note: I would recommend the first backup your information and other files External drive and perform operations.

  How to uninstall Windows Vista service packs as a troubleshooting step

  http://support.Microsoft.com/kb/948537

  Method 2: Installation of Service pack 1 and service pack 2.

  Windows Vista Service Pack 1 all language standalone (KB936330)

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=910

  Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 - stand-alone version ALL languages (KB948465)

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=15278

  For more information, please visit the links:

  Solve problems with programs that cannot be installed or uninstalled

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall/

  How to solve problems when you install or uninstall programs on a Windows computer

  http://support.Microsoft.com/kb/2438651

  Let us know if it helps!

• Updated Firefox to update this morning - now I get all sorts of JavaScript errors

  I get these two on FaceBook:

  evalInSandbox:Error: Permission denied for <https://facebook.com> create a wrapper for the object of class UnnamedClass

  Error: Permission denied for <https://facebook.com> create a wrapper for the object of class UnnamedClass

  Hello tami, please upgrade to the latest version of social http://socialfixer.com/blog/category/releasenotes/ Fixer and then go into firefox/tools > addons > extensions and remove the outdated version that is in the list...

• When I do Favorites, the web page saved in the folder I choose and also in the list of favorites, so I remove two long list that I don't need, and when I remove a list there also in the other list

  I like my list of tab bookmarks to organize and do not have the same website to be double time

  When you create a bookmark, it will be shown in 2 places, there is no overlap of the bookmark, and then coming in "recently bookmarked" is as an index of the most recently created bookmarks:

  • the regular bookmark
  • the automatic query of your existing bookmarks in "recently set bookmark".

  When you create a bookmark with a tag, the tab will be shown in 2 places, there is no duplication with the bookmark or tag, the recent "Tags" is like an index of latest brands:

  • the regular bookmark
  • the automatic query of your bookmark existing "recent Tags".

  My only suggestion is, if the smart folders "Recently set bookmark", "Most visited" and "Recent Tags" are concerning you or creates confusion for you, you can right-click on these files, individual items not in these three files, but the files themselves and choose Delete. Then you need more these 3 smart folders showing and that can end your confusion about the smart folders.

  I don't have any other suggestions or information for you, as it appears that you have either not well read or understand not smart folders that I posted earlier, or information we are not 'communicate '. If the post above and those which precede this post do not resolve your question, maybe someone on the forum can explain it in a way that you can understand.

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

• My computer has been recognizing not my two printers. He says that the printer spooler was not working. So I uninstalled my printer and when I tried to reinstall I received a message that the RPC server is unavailable.

  My computer has been recognizing not my two printers (which I have had for years).  The message says that the "spools of printer was not working" when I tried to print.  So I uninstalled my two printers and tried to re - install.
  Then I get a message that the "the RPC server is unavailable".

  Hello Sue Strong,.

  Thank you for your message.  Let's try the following:
  Click 'Start' > right click on 'My computer' > select 'manage '.

  Click the (+) sign next to "Services and Applications" > select 'Services '.

  On the right, find and right-click "RPC Remote Procedure Call ()" > select "Properties".

  Select the "Recovery" tab, then successively in first failure, second failure, etc. "restart the Service"

  Validate the change OK
  Stay in the services menu.
  On the right, find and click on "Print Spooler" > select "Properties".
  Click on the 'Start' button and check the "Startup type" is set to "Automatic" and click OK.
  If these steps resolve the problem, click HERE for more information and troubleshooting techniques.
  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• When I try to download anything, I get the error message that it contained a virus and was deleted.

  I even tried to download malware and I get the same error message

  Hi CarmenMcNamara,

  To provide the proper resolution, I would need more information on your side.

  1. what anti-virus software do you use?

  2. what web browser do you use?

  If you use Internet Explore then you can try the methods provided.

  This problem may occur if the downloaded file is not enabled in Internet Explorer or if antivirus software is blocking the download.

  Method 1:
  I suggest to activate the download of the file in Internet Explorer and check to see if it helps.

  a. close all Internet Explorer or Windows Explorer Windows that are currently open.

  b. Open Internet Explorer by clicking Start, and then click Internet Explorer.

  c. click the Tools button, then Internet Options.

  d. click on the Security tab , click Internet, and then the custom level button.

  e. scroll down to category of downloadsand the download of the file to Activatevalue.

  f. click OKand then click Yes.

  Now, try to download and check if that helps.

  Method 2:
  If the problem persists, I suggest to optimize Internet Explorer and check.

  How to optimize Internet Explorer
  http://support.Microsoft.com/kb/936213/no

  Note: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Also, the photos and the videos do not work in any Add - ons.

  Method 3:
  If the problem is not resolved, you can disable the antivirus software and the firewall installed on the computer, and then try to download.

  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off

  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  Check out the link for more information.

  Download files from the Internet: frequently asked questions
  http://Windows.Microsoft.com/en-HK/Windows7/downloading-files-from-the-Internet-frequently-asked-questions

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

• The installation of Service Pack 3 for XP, I get an internal error that smss.exe is running and close all other applications. All applications are closed. Anyone else seen this error?

  Is it safe to run an online scan to see if the smss.exe is a virus?  or do I remove smss.exe?  or is there a workaround?

  I think that a 'wipe & reload"would be the most effective way to restore your computer to a fully functional State and without infection, Smitz.

  • HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched
    (after a clean install)
    http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c
  • HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a
    clean install)
    http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b