I was told that my IP address is "at risk".
In 2015, I sucked into the "scam of safari browser' and thought I was talking with"Apple Support"who told me to contact '
Marchand: | Computer Fix, INC. |
in any case, I let them "fix" my problem, paid them, called them back after I discovered the problem in safari browser was a scam, they gave me half my money back and NOW... A YEAR LATER... they always called saying me that the IP address of 'Ma' am... our is at risk at this time, we received alerts that someone collects data from you... you need to get this problem fixed! " I said, 'I just can't right now, I'm on my way to an appointment soon" "
(Sean Parker with a foreign accent) he said, "well, you shut down your computer, iPad, iPhone and all your devices immediately or your computer will crash"...
He asked a few days to tell me that my iMac will break and my IP address is compromised... I know he knows I don't know much about computers and I think he's enjoying this and using tactics of fear... but I really don't know about IP addresses, so I googled how to change...
Please there, can someone help me?
#1. Should I take my computer somewhere on the computer and get them to clean it of any potential "Spyware" that the company could put in my computer?
#2. What I need to change my IP address, or is it a SCAM?
can #3, someone guide me through "diagnosis" of my computer to check for problems of bad? We work very well, but this person 'Sean' has me worried.
Today, he called again and told him to never call me again...
Just like the first time, it's a scam. There is nothing wrong with your Mac.If you don't give them access to your computer, they can do anything. If they got something installed already, they wouldn't need to call you.
Block their phone number. This can be done on most phones, or the number of your telephone service provider.
Tags: Wireless
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