YouCam software problem!

Hi all

I could not install an update of HP drivers and downloads from the web site of the YouCam software that came with my HP Pavilion dv5-1009tx Entertainment PC. When I run the update it says that an older version of the YouCam software is already present and must be removed before installing the upadate. I click the button provided Yes and he begins to remove the software and then it pops up this message,

Windwos title: YouCam - InstallShield Wizard

Message: error! The definition of the lost product file.

I click on the OK button only provided in the message window and then the installation process stops and the software is uninstalled or updated.

There is no spelling mistake in the text of the message I typed on it. I tried the Recovery Manager to reinstall the YouCam software and get the same message. I tried Revo Uninstaller and get the same message. As far as I can go and still get the same message, I tried the system restore.

I am running out of ideas here, can anyone help int his case.

Thank you!

I finally managed to fix the problem. Called and if is maintained with the Support of HP, but the problem could not be resolved. Has taken the initiative to browse the pages of support from Cyberlink.com for YouCam software and found the answer on how to uninstall the software. Correctly uninstalled and reinstalled the HP website was last updated. Now I have a working software and its not more awkward!

Tags: Notebooks

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