I would like to install the player, but I do not know what operating system choose.

I have Windows XP Professional. The choice to install Reader are for Windows XP SP3, Windows XP SP2 (32-bit), Windows XP SP2 (64-bit). Which should I choose?

The one on the right... all three of those who are different flavors of Windows XP Professional.

It is quite unlikely that you will perform "64 bit" flavor, so you need to know

the number of service pack for your system

To find out which is the right one, right click on MY COMPUTER. It must be said

System:

Microsoft Windows XP

Professional

Version 2002

Service Pack...

Armed with this information, you should be good to go. Choose 32-bit if there is a choice.

Tags: Acrobat

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    [2010-12 - 04:19:15:22] start Update background check

    [2010-12 - 04:19:15:22] download of departure of http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update

    [2010-12 - 04:19:15:32] update background successfully downloaded

    [2010-12 - 04:19:15:32] user notified of update available

    [2010-12 - 04:19:16:18] user delayed installation of background update

    [2010-12 - 04:19:16:18] start to stop smoking

    [2010-12 - 18:12:38:33] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2010-12 - 18:12:38:33] command line is:

    [2010-12 - 18:12:38:33] runtime installed (2.0.3.13070) located in C:\Program Files\Common Files\Adobe AIR

    [2010-12 - 18:12:38:44] from the runtime update. Update of the runtime of the 2.0.3.13070 to version 2.5.1.17730 version

    [2010-12 - 18:12:38:44] installation msi at c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi with a guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}

    [2010-12 - 18:12:38:55] launching subprocesses with command-line c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - installupdatecheck

    [2010-12 - 18:12:38:55] end of Setup with exit code 0

    [2010-12 - 18:12:38:56] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2010-12 - 18:12:38:56] Commandline is:-installupdatecheck

    [2010-12 - 18:12:38:56] runtime installed (2.5.1.17730) located in c:\Program Files\Common Files\Adobe AIR

    [2010-12 - 18:12:38:57] Performing pingback request

    [2010-12 - 18:12:38:59] Pingback request ended with the HTTP 200 status

    [2010-12 - 18:12:38:59] from DURATION background update checking

    [2010-12 - 18:12:38:59] download update start background of http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update

    [2010-12 - 18:12:38:59] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update C:\Documents and Paul Stratford\Application Data\Adobe\AIR\Updater\Background

    [2010-12 - 18:12:38:59] update of the Runtime is not available

    [2010-12 - 18:12:38:59] cancelled Unpackaging

    [2010-12 - 18:12:38:59] end of Setup with exit code 0

    [2011-01 - 22:19:47:36] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-01 - 22:19:47:36] command line is:

    [2011-01 - 22:19:47:36] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-01 - 22:19:47:39] subprocess C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater command-line launch - installupdatecheck

    [2011-01 - 22:19:47:40] end of Setup with exit code 0

    [2011-01 - 22:19:47:43] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-01 - 22:19:47:43] Commandline is:-installupdatecheck

    [2011-01 - 22:19:47:43] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-01 - 22:19:47:46] Performing pingback request

    [2011-01 - 22:19:47:47] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-01 - 22:19:47:47] command line is:

    [2011-01 - 22:19:47:47] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-01 - 22:19:47:47] Pingback request ended with the HTTP 200 status

    [2011-01 - 22:19:47:47] from DURATION background update checking

    [2011-01 - 22:19:47:47] download update start background of http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update

    [2011-01 - 22:19:47:47] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update C:\Documents and Paul Stratford\Application Data\Adobe\AIR\Updater\Background

    [2011-01 - 22:19:47:48] update of the Runtime is not available

    [2011-01 - 22:19:47:48] cancelled Unpackaging

    [2011-01 - 22:19:47:48] end of Setup with exit code 0

    [2011-01 - 22:19:47:52] subprocess C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater command-line launch - installupdatecheck

    [2011-01 - 22:19:47:52] end of Setup with exit code 0

    [2011-01 - 22:19:47:53] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-01 - 22:19:47:53] Commandline is:-installupdatecheck

    [2011-01 - 22:19:47:53] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-01 - 22:19:47:53] Performing pingback request

    [2011-01 - 22:19:47:54] Pingback request ended with the HTTP 200 status

    [2011-01 - 22:19:47:54] from DURATION background update checking

    [2011-01 - 22:19:47:54] download update start background of http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update

    [2011-01 - 22:19:47:54] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update C:\Documents and Paul Stratford\Application Data\Adobe\AIR\Updater\Background

    [2011-01 - 22:19:47:54] update of the Runtime is not available

    [2011-01 - 22:19:47:54] cancelled Unpackaging

    [2011-01 - 22:19:47:54] end of Setup with exit code 0

    [2011-01 - 30:15:32:06] launching subprocesses with command line C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck

    [2011-01 - 30:15:32:07] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-01 - 30:15:32:07] Commandline is: updatecheck.

    [2011-01 - 30:15:32:07] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-01 - 30:15:32:09] Performing pingback request

    [2011-01 - 30:15:32:09] from DURATION background update checking

    [2011-01 - 30:15:32:09] update for background directory unused compensation

    [2011-01 - 30:15:32:09] download update start background of http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update

    [2011-01 - 30:15:32:09] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update C:\Documents and Paul Stratford\Application Data\Adobe\AIR\Updater\Background

    [2011-01 - 30:15:32:10] update of the Runtime is not available

    [2011-01 - 30:15:32:11] cancelled Unpackaging

    [2011-01 - 30:15:32:11] end of Setup with exit code 0

    [2011-01 - 30:15:32:24] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    [2011-01 - 30:15:32:24] Commandline is: - playerVersion = 20, 10, 1, 103 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = false - isinstalled - BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.5537899597547948 onApplicationVersion

    [2011-01 - 30:15:32:24] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-01 - 30:15:32:24] end of Setup with exit code 0

    [2011-01 - 30:15:32:45] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    "" [2011-01 - 30:15:32:45] Commandline is: - playerVersion = 10, 1, 103, 20 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 - "-d = b00y461t null null null b00y469f My4w aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5NDY5Zi8.

    [2011-01 - 30:15:32:45] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-01 - 30:15:32:45] end of Setup with exit code 0

    [2011-01 - 30:17:59:16] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    [2011-01 - 30:17:59:16] Commandline is: - playerVersion = 20, 10, 1, 103 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = false - isinstalled - BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.16044672718271613 onApplicationVersion

    [2011-01 - 30:17:59:16] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-01 - 30:17:59:16] end of Setup with exit code 0

    [2011-01 - 30:17:59:20] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    "" [2011-01 - 30:17:59:20] Commandline is: - playerVersion = 10, 1, 103, 20 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 - "-d = 4000-2500 My4w b00y469f null b00y461t aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5NDY5Zi9oZC8.

    [2011-01 - 30:17:59:20] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-01 - 30:17:59:20] end of Setup with exit code 0

    [2011-01 - 30:18:09:59] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    [2011-01 - 30:18:09:59] Commandline is: - playerVersion = 20, 10, 1, 103 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = false - isinstalled - BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.7355694402940571 onApplicationVersion

    [2011-01 - 30:18:09:59] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-01 - 30:18:09:59] end of Setup with exit code 0

    [2011-01 - 30:18:10:02] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    "" [2011-01 - 30:18:10:02] Commandline is: - playerVersion = 10, 1, 103, 20 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 - "-d = 4000-2500 My4w b00wvjnq null b00wvjf8 aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB3dmpucS9oZC8.

    [2011-01 - 30:18:10:02] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-01 - 30:18:10:02] end of Setup with exit code 0

    [2011-01 - 30:18:14:43] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    [2011-01 - 30:18:14:43] Commandline is: - playerVersion = 20, 10, 1, 103 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = false - isinstalled - BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.08778980793431401 onApplicationVersion

    [2011-01 - 30:18:14:43] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-01 - 30:18:14:43] end of Setup with exit code 0

    [2011-02 - 02:18:56:12] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    [2011-02 - 02:18:56:12] Commandline is: - playerVersion = 64, 10, 1, 102 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = false - isinstalled - BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.6699020299129188 onApplicationVersion

    [2011-02 - 02:18:56:12] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-02 - 02:18:56:12] end of Setup with exit code 0

    [2011-02 - 03:22:15:44] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    [2011-02 - 03:22:15:44] Commandline is: - playerVersion = 20, 10, 1, 103 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = false - isinstalled - BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.04591698758304119 onApplicationVersion

    [2011-02 - 03:22:15:44] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-02 - 03:22:15:44] end of Setup with exit code 0

    [2011-02 - 03:22:15:59] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    "" [2011-02 - 03:22:15:59] Commandline is: - playerVersion = 10, 1, 103, 20 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 - "-d = 4000-2500 My4w b00yb5jr null b00yqmwn aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDB5YjVqci9oZC8.

    [2011-02 - 03:22:15:59] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-02 - 03:22:15:59] end of Setup with exit code 0

    [2011-02 - 04:18:26:16] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    [2011-02 - 04:18:26:16] Commandline is: - playerVersion = 64, 10, 1, 102 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = false - isinstalled - BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.38653032947331667 onApplicationVersion

    [2011-02 - 04:18:26:16] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-02 - 04:18:26:16] end of Setup with exit code 0

    [2011-02 - 04:18:40:03] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    [2011-02 - 04:18:40:03] Commandline is: - playerVersion = 64, 10, 1, 102 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = false - isinstalled - BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.0027284095995128155 onApplicationVersion

    [2011-02 - 04:18:40:03] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-02 - 04:18:40:03] end of Setup with exit code 0

    [2011-02 - 06:19:13:39] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    [2011-02 - 06:19:13:39] Commandline is: - playerVersion = 22, 10, 1, 103 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = false - isinstalled - BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.67613944131881 onApplicationVersion

    [2011-02 - 06:19:13:39] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-02 - 06:19:13:39] end of Setup with exit code 0

    [2011-02 - 06:19:13:57] launching subprocesses with command line C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck

    [2011-02 - 06:19:13:57] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-02 - 06:19:13:57] Commandline is: updatecheck.

    [2011-02 - 06:19:13:57] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-02 - 06:19:13:58] Performing pingback request

    [2011-02 - 06:19:13:58] from DURATION background update checking

    [2011-02 - 06:19:13:58] update for background directory unused compensation

    [2011-02 - 06:19:13:58] download update start background of http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update

    [2011-02 - 06:19:13:58] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update C:\Documents and Paul Stratford\Application Data\Adobe\AIR\Updater\Background

    [2011-02 - 06:19:13:58] update of the Runtime is not available

    [2011-02 - 06:19:13:58] cancelled Unpackaging

    [2011-02 - 06:19:13:58] end of Setup with exit code 0

    [2011-04 - 11:21:02:26] launching subprocesses with command line C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck

    [2011-04 - 11:21:02:26] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-04 - 11:21:02:26] Commandline is: updatecheck.

    [2011-04 - 11:21:02:27] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 11:21:02:35] Performing pingback request

    [2011-04 - 11:21:02:36] from DURATION background update checking

    [2011-04 - 11:21:02:36] update for background directory unused compensation

    [2011-04 - 11:21:02:36] download update start background of http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update

    [2011-04 - 11:21:02:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update C:\Documents and Paul Stratford\Application Data\Adobe\AIR\Updater\Background

    [2011-04 - 11:21:02:51] full unpacking

    [2011-04 - 11:21:02:59] download success

    [2011-04 - 11:21:03:00] DURATION update downloaded

    [2011-04 - 11:21:11:17] user had delayed the installation of the update

    [2011-04 - 11:21:11:17] end of Setup with exit code 0

    [2011-04 - 28:21:58:22] launching subprocesses with command line C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - applyupdates "c:\program c iplayer desktop\bbc iplayer desktop.exe.

    [2011-04 - 28:21:58:22] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-04 - 28:21:58:22] Commandline is:-applyupdates "c:\program c iplayer desktop\bbc iplayer desktop.exe.

    [2011-04 - 28:21:58:22] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 28:21:58:22] installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program c iplayer desktop\bbc iplayer desktop.exe

    [2011-04 - 28:21:58:23] begin the installation of update for background DURATION

    [2011-04 - 28:21:58:23] launch sub-process commandline C:\Documents and Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater-set to "c:\program" update c iplayer desktop\bbc iplayer desktop.exe

    [2011-04 - 28:21:58:23] DURATION updater has successfully launched

    [2011-04 - 28:21:58:23] end of Setup with exit code 0

    [2011-04 - 28:21:58:28] Setup starts with version 2.6.0.19120 on Windows XP x 86

    [2011-04 - 28:21:58:28] Commandline is:-update "c:\program". c iplayer desktop\bbc iplayer desktop.exe

    [2011-04 - 28:21:58:28] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 28:21:58:28] installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program c iplayer desktop\bbc iplayer desktop.exe

    [2011-04 - 28:22:32:41] from the runtime update. Update from version 2.5.1.17730 to version 2.6.0.19120 runtime

    [2011-04 - 28:22:32:41] installation msi at c:\docume~1\paulst~1\locals~1\temp\air36.tmp\setup.msi with a guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}

    [2011-04 - 28:22:32:51] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-04 - 28:22:32:51] restore to install a c:\docume~1\paulst~1\locals~1\temp\air36.tmp\setup.msi

    [2011-04 - 28:22:32:51] full restore

    [2011-04 - 28:22:32:51] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]

    [2011-04 - 28:22:33:05] launching subprocesses with command-line c:\program c iplayer desktop\bbc iplayer desktop.exe

    [2011-04 - 28:22:33:05] end of Setup with exit code 7

    [2011-04 - 28:22:33:35] launching subprocesses with command line C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck

    [2011-04 - 28:22:33:36] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-04 - 28:22:33:36] Commandline is: updatecheck.

    [2011-04 - 28:22:33:36] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 28:22:33:36] Performing pingback request

    [2011-04 - 28:22:33:36] from DURATION background update checking

    [2011-04 - 28:22:33:36] update for background directory unused compensation

    [2011-04 - 28:22:33:36] download update start background of http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update

    [2011-04 - 28:22:33:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update C:\Documents and Paul Stratford\Application Data\Adobe\AIR\Updater\Background

    [2011-04 - 28:22:33:46] full unpacking

    [2011-04 - 28:22:33:47] download success

    [2011-04 - 28:22:33:47] DURATION update downloaded

    [2011-04 - 28:22:34:37] user had delayed the installation of the update

    [2011-04 - 28:22:34:37] end of Setup with exit code 0

    [2011-04 - 28:22:39:04] launching subprocesses with command line C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - applyupdates "c:\program c iplayer desktop\bbc iplayer desktop.exe.

    [2011-04 - 28:22:39:04] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-04 - 28:22:39:04] Commandline is:-applyupdates "c:\program c iplayer desktop\bbc iplayer desktop.exe.

    [2011-04 - 28:22:39:04] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 28:22:39:05] installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program c iplayer desktop\bbc iplayer desktop.exe

    [2011-04 - 28:22:39:05] begin the installation of update for background DURATION

    [2011-04 - 28:22:39:05] launch sub-process commandline C:\Documents and Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater-set to "c:\program" update c iplayer desktop\bbc iplayer desktop.exe

    [2011-04 - 28:22:39:06] DURATION updater has successfully launched

    [2011-04 - 28:22:39:06] end of Setup with exit code 0

    [2011-04 - 28:22:39:10] Setup starts with version 2.6.0.19140 on Windows XP x 86

    [2011-04 - 28:22:39:10] Commandline is:-update "c:\program". c iplayer desktop\bbc iplayer desktop.exe

    [2011-04 - 28:22:39:10] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 28:22:39:10] installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program c iplayer desktop\bbc iplayer desktop.exe

    [2011-04 - 28:22:39:18] from the runtime update. Update from version 2.5.1.17730 to version 2.6.0.19140 runtime

    [2011-04 - 28:22:39:18] installation msi at c:\docume~1\paulst~1\locals~1\temp\air4e.tmp\setup.msi with a guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}

    [2011-04 - 28:22:39:23] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-04 - 28:22:39:23] restore to install a c:\docume~1\paulst~1\locals~1\temp\air4e.tmp\setup.msi

    [2011-04 - 28:22:39:23] full restore

    [2011-04 - 28:22:39:23] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]

    [2011-04 - 28:22:39:28] launching subprocesses with command-line c:\program c iplayer desktop\bbc iplayer desktop.exe

    [2011-04 - 28:22:39:28] end of Setup with exit code 7

    [2011-04 - 29:09:39:07] Setup starts with version 2.6.0.19140 on Windows XP x 86

    [2011-04 - 29:09:39:07] command line is:

    [2011-04 - 29:09:39:07] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:09:39:15] from the runtime update. Update from version 2.5.1.17730 to version 2.6.0.19140 runtime

    [2011-04 - 29:09:39:15] installation msi at c:\docume~1\paulst~1\locals~1\temp\airfd.tmp\setup.msi with a guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}

    [2011-04 - 29:09:39:20] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-04 - 29:09:39:20] restore to install a c:\docume~1\paulst~1\locals~1\temp\airfd.tmp\setup.msi

    [2011-04 - 29:09:39:20] full restore

    [2011-04 - 29:09:39:20] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]

    [2011-04 - 29:09:40:01] Setup starts with version 2.6.0.19140 on Windows XP x 86

    [2011-04 - 29:09:40:01] command line is:

    [2011-04 - 29:09:40:01] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:09:40:06] end of Setup with exit code 7

    [2011-04 - 29:09:41:30] from the runtime update. Update from version 2.5.1.17730 to version 2.6.0.19140 runtime

    [2011-04 - 29:09:41:30] installation msi at c:\docume~1\paulst~1\locals~1\temp\air101.tmp\setup.msi with a guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}

    [2011-04 - 29:09:41:46] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-04 - 29:09:41:46] restore to install a c:\docume~1\paulst~1\locals~1\temp\air101.tmp\setup.msi

    [2011-04 - 29:09:41:46] full restore

    [2011-04 - 29:09:41:46] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]

    [2011-04 - 29:09:41:51] end of Setup with exit code 7

    [2011-04 - 29:09:51:03] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-04 - 29:09:51:03] Commandline is:-arp: uninstall

    [2011-04 - 29:09:51:03] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:09:51:16] from uninstall runtime. Uninstalling the version of runtime 2.5.1.17730

    [2011-04 - 29:09:51:16] with the GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} uninstall product

    [2011-04 - 29:09:51:16] error occurred during the msi uninstall; beginning of restoration: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2011-04 - 29:09:51:16] full restore

    [2011-04 - 29:09:51:16] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2011-04 - 29:09:51:22] end of Setup with exit code 7

    [2011-04 - 29:09:51:46] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-04 - 29:09:51:46] Commandline is:-arp: uninstall

    [2011-04 - 29:09:51:46] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:09:51:49] from uninstall runtime. Uninstalling the version of runtime 2.5.1.17730

    [2011-04 - 29:09:51:49] with the GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} uninstall product

    [2011-04 - 29:09:51:50] error occurred during the msi uninstall; beginning of restoration: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2011-04 - 29:09:51:50] full restore

    [2011-04 - 29:09:51:50] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2011-04 - 29:09:51:53] end of Setup with exit code 7

    [2011-04 - 29:09:52:21] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-04 - 29:09:52:21] Commandline is:-arp: uninstall

    [2011-04 - 29:09:52:21] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:09:58:28] from uninstall runtime. Uninstalling the version of runtime 2.5.1.17730

    [2011-04 - 29:09:58:28] with the GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} uninstall product

    [2011-04 - 29:09:58:28] error occurred during the msi uninstall; beginning of restoration: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2011-04 - 29:09:58:28] full restore

    [2011-04 - 29:09:58:28] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2011-04 - 29:09:58:30] end of Setup with exit code 7

    [2011-04 - 29:17:25:46] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-04 - 29:17:25:46] Commandline is:-arp: uninstall

    [2011-04 - 29:17:25:46] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:17:25:54] from uninstall runtime. Uninstalling the version of runtime 2.5.1.17730

    [2011-04 - 29:17:25:54] with the GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} uninstall product

    [2011-04 - 29:17:25:54] error occurred during the msi uninstall; beginning of restoration: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2011-04 - 29:17:25:54] full restore

    [2011-04 - 29:17:25:54] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2011-04 - 29:17:25:58] end of Setup with exit code 7

    [2011-04 - 29:18:07:48] Setup starts with version 2.6.0.19140 on Windows XP x 86

    [2011-04 - 29:18:07:48] command line is:

    [2011-04 - 29:18:07:48] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:18:07:54] from the runtime update. Update from version 2.5.1.17730 to version 2.6.0.19140 runtime

    [2011-04 - 29:18:07:54] installation msi at c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi with a guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}

    [2011-04 - 29:18:08:12] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-04 - 29:18:08:12] restore to install a c:\docume~1\paulst~1\locals~1\temp\air2f.tmp\setup.msi

    [2011-04 - 29:18:08:12] full restore

    [2011-04 - 29:18:08:12] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]

    [2011-04 - 29:18:08:26] end of Setup with exit code 7

    [2011-04 - 29:18:09:40] Setup starts with version 2.6.0.19140 on Windows XP x 86

    [2011-04 - 29:18:09:40] command line is:

    [2011-04 - 29:18:09:40] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:18:09:42] Setup starts with version 2.6.0.19140 on Windows XP x 86

    [2011-04 - 29:18:09:42] command line is:

    [2011-04 - 29:18:09:42] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:18:09:42] from the runtime update. Update from version 2.5.1.17730 to version 2.6.0.19140 runtime

    [2011-04 - 29:18:09:42] installation msi at c:\docume~1\paulst~1\locals~1\temp\air34.tmp\setup.msi with a guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}

    [2011-04 - 29:18:09:47] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-04 - 29:18:09:47] restore to install a c:\docume~1\paulst~1\locals~1\temp\air34.tmp\setup.msi

    [2011-04 - 29:18:09:47] full restore

    [2011-04 - 29:18:09:47] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]

    [2011-04 - 29:18:09:49] end of Setup with exit code 7

    [2011-04 - 29:18:10:01] end of Setup with exit code 6

    [2011-04 - 29:21:32:10] Setup starts with version 2.6.0.19140 on Windows XP x 86

    [2011-04 - 29:21:32:10] command line is:

    [2011-04 - 29:21:32:10] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:21:32:18] from the runtime update. Update from version 2.5.1.17730 to version 2.6.0.19140 runtime

    [2011-04 - 29:21:32:18] installation msi at c:\docume~1\paulst~1\locals~1\temp\air6b.tmp\setup.msi with a guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}

    [2011-04 - 29:21:32:23] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-04 - 29:21:32:23] restore to install a c:\docume~1\paulst~1\locals~1\temp\air6b.tmp\setup.msi

    [2011-04 - 29:21:32:23] full restore

    [2011-04 - 29:21:32:23] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]

    [2011-04 - 29:21:32:29] end of Setup with exit code 7

    [2011-04 - 29:21:33:51] Setup starts with version 2.6.0.19140 on Windows XP x 86

    [2011-04 - 29:21:33:51] command line is:

    [2011-04 - 29:21:33:51] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:21:33:54] from the runtime update. Update from version 2.5.1.17730 to version 2.6.0.19140 runtime

    [2011-04 - 29:21:33:54] installation msi at c:\docume~1\paulst~1\locals~1\temp\air6f.tmp\setup.msi with a guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}

    [2011-04 - 29:21:33:58] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-04 - 29:21:33:58] restore to install a c:\docume~1\paulst~1\locals~1\temp\air6f.tmp\setup.msi

    [2011-04 - 29:21:33:58] full restore

    [2011-04 - 29:21:33:58] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]

    [2011-04 - 29:21:34:01] end of Setup with exit code 7

    [2011-04 - 29:21:38:58] Setup starts with version 2.6.0.19140 on Windows XP x 86

    "" [2011-04 - 29:21:38:58] Commandline is: - playerVersion = 64, 10, 1, 102 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = false - x - 1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -"-aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA d == null null My4w normal b00p4q40 b00p4pst '

    [2011-04 - 29:21:38:58] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:21:38:58] invoking Application Installer for combined installation

    "" [2011-04 - 29:21:38:58] launching subprocesses with order line C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\Adobe AIR\Versions\1.0\Adobe AIR app install runtime - C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp - playerVersion = 10, 1, 102, 64 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - withRuntime-url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -"-aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA d == null null My4w normal b00p4q40 b00p4pst '

    [2011-04 - 29:21:38:59] Application Installer start with version 2.6.0.19140 on Windows XP x 86

    "" [2011-04 - 29:21:38:59] Commandline is: DURATION - C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp - playerVersion = 10, 1, 102, 64 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - withRuntime-url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -"-aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA d == null null My4w normal b00p4q40 b00p4pst '

    [2011-04 - 29:21:38:59] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:21:39:00] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air C:\Documents and Paul Stratford\Local Settings\Temp\fla79.tmp

    [2011-04 - 29:21:39:08] signature application verified

    [2011-04 - 29:21:39:08] Unpackaging/validation complete

    [2011-04 - 29:21:39:08] no app location to "BBCiPlayerDesktop" appID and pubID "61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1."

    [2011-04 - 29:21:39:19] conversion of application not packaged to a native installation package in C:\Documents and Settings\Temp\fla7A.tmp Stratford\Local Paul

    [2011-04 - 29:21:39:19] create an installation package Native succeeded

    [2011-04 - 29:21:39:19] combined departure TIME update and install app.

    Update of the runtime from version 2.5.1.17730 to version 2.6.0.19140.

    Install app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 in C:\Program Files using the source file at http://www.BBC.co.UK/iPlayer/DM/version2/revisions/bbc_iplayer_desktop_v323.air

    [2011-04 - 29:21:39:20] installation msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\setup.msi with a guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}

    [2011-04 - 29:21:39:24] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-04 - 29:21:39:24] restore to install a C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR78.tmp\setup.msi

    [2011-04 - 29:21:39:24] full restore

    [2011-04 - 29:21:39:24] got an error fatal unexpected while in stateInstalling: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-04 - 29:21:39:33] end of Setup with exit code 7

    [2011-04 - 29:21:39:33] app sub-process installer failed (7)

    [2011-04 - 29:21:39:33] end of Setup with exit code 7

    [2011-04 - 29:21:44:19] Setup starts with version 2.6.0.19140 on Windows XP x 86

    "" [2011-04 - 29:21:44:19] Commandline is: - playerVersion = 64, 10, 1, 102 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - x - 1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -"-aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA d == null null My4w normal b00p4q40 b00p4pst '

    [2011-04 - 29:21:44:19] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:21:44:19] invoking Application Installer for combined installation

    "" [2011-04 - 29:21:44:19] launching subprocesses with order line C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\Adobe AIR\Versions\1.0\Adobe AIR app install runtime - C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp - playerVersion = 10, 1, 102, 64 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - withRuntime-url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -"-aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA d == null null My4w normal b00p4q40 b00p4pst '

    [2011-04 - 29:21:44:20] Application Installer start with version 2.6.0.19140 on Windows XP x 86

    "" [2011-04 - 29:21:44:20] Commandline is: DURATION - C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp - playerVersion = 10, 1, 102, 64 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - withRuntime-url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -"-aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBwNHE0MA d == null null My4w normal b00p4q40 b00p4pst '

    [2011-04 - 29:21:44:20] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:21:44:21] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air C:\Documents and Paul Stratford\Local Settings\Temp\fla8B.tmp

    [2011-04 - 29:21:44:28] signature application verified

    [2011-04 - 29:21:44:28] Unpackaging/validation complete

    [2011-04 - 29:21:44:28] no app location to "BBCiPlayerDesktop" appID and pubID "61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1."

    [2011-04 - 29:21:44:43] conversion of application not packaged to a native installation package in C:\Documents and Settings\Temp\fla8C.tmp Stratford\Local Paul

    [2011-04 - 29:21:44:43] create an installation package Native succeeded

    [2011-04 - 29:21:44:43] combined departure TIME update and install app.

    Update of the runtime from version 2.5.1.17730 to version 2.6.0.19140.

    Install app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 in C:\Program Files using the source file at http://www.BBC.co.UK/iPlayer/DM/version2/revisions/bbc_iplayer_desktop_v323.air

    [2011-04 - 29:21:44:43] installation msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\setup.msi with a guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}

    [2011-04 - 29:21:44:48] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-04 - 29:21:44:48] restore to install a C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR8A.tmp\setup.msi

    [2011-04 - 29:21:44:48] full restore

    [2011-04 - 29:21:44:48] got an error fatal unexpected while in stateInstalling: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-04 - 29:21:44:53] end of Setup with exit code 7

    [2011-04 - 29:21:44:54] app sub-process installer failed (7)

    [2011-04 - 29:21:44:54] end of Setup with exit code 7

    [2011-04 - 29:21:45:47] Setup starts with version 2.6.0.19140 on Windows XP x 86

    "" [2011-04 - 29:21:45:47] Commandline is: - playerVersion = 10, 2, 159, 1 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - x - 1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -"-aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA d == null null My4w normal b01186ml b01186bm '

    [2011-04 - 29:21:45:47] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:21:45:47] invoking Application Installer for combined installation

    "" [2011-04 - 29:21:45:47] launching subprocesses with order line C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\Adobe AIR\Versions\1.0\Adobe AIR app install runtime - C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp - playerVersion = 10, 2, 159, 1 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - withRuntime-url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -"-aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA d == null null My4w normal b01186ml b01186bm '

    [2011-04 - 29:21:45:48] Application Installer start with version 2.6.0.19140 on Windows XP x 86

    "" [2011-04 - 29:21:45:48] Commandline is: DURATION - C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp - playerVersion = 10, 2, 159, 1 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - withRuntime-url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -"-aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA d == null null My4w normal b01186ml b01186bm '

    [2011-04 - 29:21:45:48] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:21:45:49] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air C:\Documents and Paul Stratford\Local Settings\Temp\fla92.tmp

    [2011-04 - 29:21:45:54] signature application verified

    [2011-04 - 29:21:45:54] Unpackaging/validation complete

    [2011-04 - 29:21:45:54] no app location to "BBCiPlayerDesktop" appID and pubID "61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1."

    [2011-04 - 29:21:46:15] conversion of application not packaged to a native installation package in C:\Documents and Settings\Temp\fla93.tmp Stratford\Local Paul

    [2011-04 - 29:21:46:16] create an installation package Native succeeded

    [2011-04 - 29:21:46:16] combined departure TIME update and install app.

    Update of the runtime from version 2.5.1.17730 to version 2.6.0.19140.

    Install app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 in C:\Program Files using the source file at http://www.BBC.co.UK/iPlayer/DM/version2/revisions/bbc_iplayer_desktop_v323.air

    [2011-04 - 29:21:46:16] installation msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\setup.msi with a guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}

    [2011-04 - 29:21:46:20] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-04 - 29:21:46:20] restore to install a C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR91.tmp\setup.msi

    [2011-04 - 29:21:46:20] full restore

    [2011-04 - 29:21:46:20] got an error fatal unexpected while in stateInstalling: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-04 - 29:21:46:26] end of Setup with exit code 7

    [2011-04 - 29:21:46:26] app sub-process installer failed (7)

    [2011-04 - 29:21:46:26] end of Setup with exit code 7

    [2011-04 - 29:21:47:30] Setup starts with version 2.6.0.19140 on Windows XP x 86

    "" [2011-04 - 29:21:47:30] Commandline is: - playerVersion = 27, 10, 2, 154 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - x - 1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -"-aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA d == null null My4w normal b01186ml b01186bm '

    [2011-04 - 29:21:47:30] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:21:47:30] invoking Application Installer for combined installation

    "" [2011-04 - 29:21:47:30] launching subprocesses with order line C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR9D.tmp\Adobe AIR\Versions\1.0\Adobe AIR app install runtime - C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR9D.tmp - playerVersion = 10, 2, 154, 27 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - withRuntime-url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -"-aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA d == null null My4w normal b01186ml b01186bm '

    [2011-04 - 29:21:47:30] Application Installer start with version 2.6.0.19140 on Windows XP x 86

    "" [2011-04 - 29:21:47:30] Commandline is: DURATION - C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR9D.tmp - playerVersion = 10, 2, 154, 27 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - withRuntime-url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air -"-aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDExODZtbA d == null null My4w normal b01186ml b01186bm '

    [2011-04 - 29:21:47:30] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-04 - 29:21:47:31] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v323.air C:\Documents and Paul Stratford\Local Settings\Temp\fla9E.tmp

    [2011-04 - 29:21:47:37] signature application verified

    [2011-04 - 29:21:47:37] Unpackaging/validation complete

    [2011-04 - 29:21:47:37] no app location to "BBCiPlayerDesktop" appID and pubID "61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1."

    [2011-04 - 29:21:47:45] conversion of application not packaged to a native installation package in C:\Documents and Settings\Temp\flaA0.tmp Stratford\Local Paul

    [2011-04 - 29:21:47:45] create an installation package Native succeeded

    [2011-04 - 29:21:47:45] combined departure TIME update and install app.

    Update of the runtime from version 2.5.1.17730 to version 2.6.0.19140.

    Install app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.3 in C:\Program Files using the source file at http://www.BBC.co.UK/iPlayer/DM/version2/revisions/bbc_iplayer_desktop_v323.air

    [2011-04 - 29:21:47:45] installation msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR9D.tmp\setup.msi with a guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}

    [2011-04 - 29:21:47:50] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-04 - 29:21:47:50] restore to install a C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR9D.tmp\setup.msi

    [2011-04 - 29:21:47:50] full restore

    [2011-04 - 29:21:47:50] got an error fatal unexpected while in stateInstalling: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-04 - 29:21:47:54] end of Setup with exit code 7

    [2011-04 - 29:21:47:55] app sub-process installer failed (7)

    [2011-04 - 29:21:47:55] end of Setup with exit code 7

    [2011-08 - 08:21:04:51] launching subprocesses with command line C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck

    [2011-08 - 08:21:04:52] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-08 - 08:21:04:52] Commandline is: updatecheck.

    [2011-08 - 08:21:04:52] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-08 - 08:21:04:53] Performing pingback request

    [2011-08 - 08:21:04:53] from DURATION background update checking

    [2011-08 - 08:21:04:53] download update start background of http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update

    [2011-08 - 08:21:04:53] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update C:\Documents and Paul Stratford\Application Data\Adobe\AIR\Updater\Background

    [2011-08 - 08:21:05:52] full unpacking

    [2011-08 - 08:21:05:53] download success

    [2011-08 - 08:21:05:53] DURATION update downloaded

    [2011-08 - 08:21:06:24] user had delayed the installation of the update

    [2011-08 - 08:21:06:24] end of Setup with exit code 0

    [2011-09 - 25:16:06:46] launching subprocesses with command line C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - applyupdates "c:\program files\itunesexport\itunesexport.exe".

    [2011-09 - 25:16:06:46] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-09 - 25:16:06:46] Commandline is:-applyupdates "c:\program files\itunesexport\itunesexport.exe".

    [2011-09 - 25:16:06:46] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-09 - 25:16:06:46] installed app (iTunesExport.9816BF1711E8C5ABC4CED8E503841951211D8E5D.1) located in c:\program files\itunesexport\itunesexport.exe

    [2011-09 - 25:16:06:47] begin the installation of update for background DURATION

    [2011-09 - 25:16:06:47] launch sub-process commandline C:\Documents and Paul Stratford\Application Data\Adobe\AIR\Updater\Background\updater-implementation to date of "c:\program files\itunesexport\itunesexport.exe".

    [2011-09 - 25:16:06:47] DURATION updater has successfully launched

    [2011-09 - 25:16:06:47] end of Setup with exit code 0

    [2011-09 - 25:16:06:53] Setup starts with version 2.7.0.19530 on Windows XP x 86

    [2011-09 - 25:16:06:53] Commandline is:-update "c:\program files\itunesexport\itunesexport.exe".

    [2011-09 - 25:16:06:53] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-09 - 25:16:06:54] installed app (iTunesExport.9816BF1711E8C5ABC4CED8E503841951211D8E5D.1) located in c:\program files\itunesexport\itunesexport.exe

    [2011-09 - 25:16:06:59] from the runtime update. Update from version 2.5.1.17730 to version 2.7.0.19530 runtime

    [2011-09 - 25:16:06:59] installation msi at c:\docume~1\paulst~1\locals~1\temp\air17.tmp\setup.msi with a guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09 - 25:16:07:06] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2011-09 - 25:16:07:06] restore to install a c:\docume~1\paulst~1\locals~1\temp\air17.tmp\setup.msi

    [2011-09 - 25:16:07:06] full restore

    [2011-09 - 25:16:07:06] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]

    [2011-09 - 25:16:08:29] launching subprocesses with c:\program files\itunesexport\itunesexport.exe command line

    [2011-09 - 25:16:08:29] end of Setup with exit code 7

    [2011-09 - 25:16:08:59] launching subprocesses with command line C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck

    [2011-09 - 25:16:09:00] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2011-09 - 25:16:09:00] Commandline is: updatecheck.

    [2011-09 - 25:16:09:00] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-09 - 25:16:09:00] Performing pingback request

    [2011-09 - 25:16:09:00] from DURATION background update checking

    [2011-09 - 25:16:09:00] update for background directory unused compensation

    [2011-09 - 25:16:09:00] download update start background of http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update

    [2011-09 - 25:16:09:00] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update C:\Documents and Paul Stratford\Application Data\Adobe\AIR\Updater\Background

    [2011-09 - 25:16:09:09] full unpacking

    [2011-09 - 25:16:09:10] download success

    [2011-09 - 25:16:09:10] DURATION update downloaded

    [2011-09 - 25:16:09:26] user had delayed the installation of the update

    [2011-09 - 25:16:09:26] end of Setup with exit code 0

    [2011-11 - 21:10:12:00] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    [2011-11 - 21:10:12:00] Commandline is: "C:\Documents and Paul Stratford\My Documents\My Videos\Media Go\Mommy strips and teases on Cam - BangYouLater.com.flv.

    [2011-11 - 21:10:12:00] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-11 - 21:10:12:01] 0Go/Mommy%20Strips%20And%20Teases%20On%20Cam%20-%20BangYouLater.com.flv file:///C:/Documents%20and%20Settings/Paul%20Stratford/My%20Documents/My%20Videos/Media%2 in C:\Documents and Settings\Temp\fla221.tmp Stratford\Local Paul Unpackaging

    [2011-11 - 21:10:12:01] got an unexpected unrecoverable error while unpacking: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "not an AIR file" errorID = 0]

    [2011-11 - 21:10:12:03] end of Setup with exit code 7

    [2011-11 - 21:10:26:34] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    [2011-11 - 21:10:26:34] Commandline is: "C:\Documents and Paul Stratford\My Documents\My Videos\Media Go\Striptease in lingerie with blonde - BangYouLater.com.flv videos"

    [2011-11 - 21:10:26:34] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-11 - 21:10:26:35] 0Go/Striptease%20in%20lingerie%20videos%20with%20blonde%20-%20BangYouLater.com.flv file:///C:/Documents%20and%20Settings/Paul%20Stratford/My%20Documents/My%20Videos/Media%2 in C:\Documents and Settings\Temp\fla222.tmp Stratford\Local Paul Unpackaging

    [2011-11 - 21:10:26:35] got an unexpected unrecoverable error while unpacking: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "not an AIR file" errorID = 0]

    [2011-11 - 21:10:26:37] end of Setup with exit code 7

    [2011-11 - 21:10:31:57] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    [2011-11 - 21:10:31:57] Commandline is: "C:\Documents and Paul Stratford\My Documents\My Videos\Media Go\Striptease in lingerie with blonde - BangYouLater.com_3.flv videos"

    [2011-11 - 21:10:31:57] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-11 - 21:10:31:58] 0Go/Striptease%20in%20lingerie%20videos%20with%20blonde%20-%20BangYouLater.com_3.flv file:///C:/Documents%20and%20Settings/Paul%20Stratford/My%20Documents/My%20Videos/Media%2 in C:\Documents and Settings\Temp\fla223.tmp Stratford\Local Paul Unpackaging

    [2011-11 - 21:10:31:58] got an unexpected unrecoverable error while unpacking: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "not an AIR file" errorID = 0]

    [2011-11 - 21:10:32:00] end of Setup with exit code 7

    [2011-11 - 21:10:33:31] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    [2011-11 - 21:10:33:31] Commandline is: "C:\Documents and Stratford\My Documents\My Videos\Media Go\Busty mllf in stripteasing lingerie - BangYouLater.com.flv Paul"

    [2011-11 - 21:10:33:31] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-11 - 21:10:33:32] 0Go/Busty%20milf%20in%20lingerie%20stripteasing%20-%20BangYouLater.com.flv file:///C:/Documents%20and%20Settings/Paul%20Stratford/My%20Documents/My%20Videos/Media%2 in C:\Documents and Settings\Temp\fla224.tmp Stratford\Local Paul Unpackaging

    [2011-11 - 21:10:33:32] got an unexpected unrecoverable error while unpacking: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "not an AIR file" errorID = 0]

    [2011-11 - 21:10:33:33] end of Setup with exit code 7

    [2011-11 - 21:10:40:56] Application Installer start with version 2.5.1.17730 on Windows XP x 86

    [2011-11 - 21:10:40:56] Commandline is: "C:\Documents and Stratford\My Documents\Family Files\Paul\PDTS\File 1\other\ www_5.flv Paul"

    [2011-11 - 21:10:40:56] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2011-11 - 21:10:40:57] file:///C:/Documents%20and%20Settings/Paul%20Stratford/My%20Documents/Family%20Files/Paul /PDTS/File%201/other/ www_5.flv C:\Documents and Stratford\Local Settings\Temp\fla226.tmp Paul Unpackaging

    [2011-11 - 21:10:40:57] got an unexpected unrecoverable error while unpacking: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "not an AIR file" errorID = 0]

    [2011-11 - 21:10:40:59] end of Setup with exit code 7

    [2012-02 - 05:17:59:41] Setup starts with version 3.1.0.4880 on Windows XP x 86

    " [2012-02 - 05:17:59:41] Commandline is: - playerVersion = 55, 11, 1, 102 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = false - x - 1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3214.air -"-d = 4000-2500 My4w b01bmq59 b01bmq4s normal aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDFibXE1OS9oZC8 " "

    [2012-02 - 05:17:59:41] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:17:59:41] invoking Application Installer for combined installation

    " [2012-02 - 05:17:59:41] launching subprocesses with order line C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR24.tmp\Adobe AIR\Versions\1.0\Adobe AIR app install runtime - C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR24.tmp - playerVersion = 11, 1, 102, 55 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - withRuntime-url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3214.air -"-d = 4000-2500 My4w normal b01bmq59 b01bmq4s aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDFibXE1OS9oZC8 " "

    [2012-02 - 05:17:59:42] Application Installer start with version 3.1.0.4880 on Windows XP x 86

    " [2012-02 - 05:17:59:42] Commandline is: DURATION - C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR24.tmp - playerVersion = 11, 1, 102, 55 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - withRuntime-url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3214.air -"-d = 4000-2500 My4w b01bmq59 b01bmq4s normal aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDFibXE1OS9oZC8 " "

    [2012-02 - 05:17:59:42] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:17:59:43] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3214.air C:\Documents and Paul Stratford\Local Settings\Temp\fla25.tmp

    [2012-02 - 05:17:59:52] signature application verified

    [2012-02 - 05:17:59:52] Unpackaging/validation complete

    [2012-02 - 05:17:59:52] no app location to "BBCiPlayerDesktop" appID and pubID "61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1."

    [2012-02 - 05:18:00:11] conversion of application not packaged to a native installation package in C:\Documents and Settings\Temp\fla28.tmp Stratford\Local Paul

    [2012-02 - 05:18:00:12] create an installation package Native succeeded

    [2012-02 - 05:18:00:12] combined departure TIME update and install app.

    Update of the runtime from version 2.5.1.17730 to version 3.1.0.4880.

    Install app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.14 in C:\Program Files using the source file at http://www.BBC.co.UK/iPlayer/DM/version2/revisions/bbc_iplayer_desktop_v3214.air

    [2012-02 - 05:18:00:13] installation msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR24.tmp\setup.msi with a guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

    [2012-02 - 05:18:00:25] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2012-02 - 05:18:00:25] restore to install a C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR24.tmp\setup.msi

    [2012-02 - 05:18:00:25] full restore

    [2012-02 - 05:18:00:25] got an error fatal unexpected while in stateInstalling: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2012-02 - 05:18:00:31] end of Setup with exit code 7

    [2012-02 - 05:18:00:31] app sub-process installer failed (7)

    [2012-02 - 05:18:00:32] end of Setup with exit code 7

    [2012-02 - 05:18:34:54] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 05:18:34:54] Commandline is: - playerVersion = 55, 11, 1, 102 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - x - 1 http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3214.air

    [2012-02 - 05:18:34:54] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:34:54] invoking Application Installer for combined installation

    [2012-02 - 05:18:34:54] launching subprocesses with order line C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR4B.tmp\Adobe AIR\Versions\1.0\Adobe AIR app install runtime - C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR4B.tmp - playerVersion = 11, 1, 102, 55 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - withRuntime-url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3214.air

    [2012-02 - 05:18:34:55] Application Installer start with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 05:18:34:55] Commandline is: DURATION - C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR4B.tmp - playerVersion = 11, 1, 102, 55 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - withRuntime-url http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3214.air

    [2012-02 - 05:18:34:55] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:34:57] Unpackaging http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop_v3214.air C:\Documents and Paul Stratford\Local Settings\Temp\fla50.tmp

    [2012-02 - 05:18:35:03] signature application verified

    [2012-02 - 05:18:35:03] Unpackaging/validation complete

    [2012-02 - 05:18:35:03] no app location to "BBCiPlayerDesktop" appID and pubID "61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1."

    [2012-02 - 05:18:35:20] conversion of application not packaged to a native installation package in C:\Documents and Settings\Temp\fla52.tmp Stratford\Local Paul

    [2012-02 - 05:18:35:21] create an installation package Native succeeded

    [2012-02 - 05:18:35:21] combined departure TIME update and install app.

    Update of the runtime from version 2.5.1.17730 to version 3.1.0.4880.

    Install app BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 version 3.2.14 in C:\Program Files using the source file at http://www.BBC.co.UK/iPlayer/DM/version2/revisions/bbc_iplayer_desktop_v3214.air

    [2012-02 - 05:18:35:21] installation msi at C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR4B.tmp\setup.msi with a guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

    [2012-02 - 05:18:35:29] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2012-02 - 05:18:35:29] restore to install a C:\DOCUME~1\PAULST~1\LOCALS~1\Temp\AIR4B.tmp\setup.msi

    [2012-02 - 05:18:35:29] full restore

    [2012-02 - 05:18:35:29] got an error fatal unexpected while in stateInstalling: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2012-02 - 05:18:35:44] end of Setup with exit code 7

    [2012-02 - 05:18:35:44] app sub-process installer failed (7)

    [2012-02 - 05:18:35:44] end of Setup with exit code 7

    [2012-02 - 05:18:36:44] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 05:18:36:44] command line is:

    [2012-02 - 05:18:36:44] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:37:01] from the runtime update. Update from version 2.5.1.17730 to version 3.1.0.4880 runtime

    [2012-02 - 05:18:37:01] installation msi at c:\docume~1\paulst~1\locals~1\temp\air5e.tmp\setup.msi with a guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

    [2012-02 - 05:18:37:23] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2012-02 - 05:18:37:23] restore to install a c:\docume~1\paulst~1\locals~1\temp\air5e.tmp\setup.msi

    [2012-02 - 05:18:37:23] full restore

    [2012-02 - 05:18:37:23] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]

    [2012-02 - 05:18:37:30] end of Setup with exit code 7

    [2012-02 - 05:18:37:56] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 05:18:37:56] command line is:

    [2012-02 - 05:18:37:56] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:38:02] end of Setup with exit code 6

    [2012-02 - 05:18:43:46] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 05:18:43:46] command line is:

    [2012-02 - 05:18:43:46] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:44:00] from the runtime update. Update from version 2.5.1.17730 to version 3.1.0.4880 runtime

    [2012-02 - 05:18:44:00] installation msi at c:\docume~1\paulst~1\locals~1\temp\airc.tmp\setup.msi with a guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

    [2012-02 - 05:18:44:09] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2012-02 - 05:18:44:09] restore to install a c:\docume~1\paulst~1\locals~1\temp\airc.tmp\setup.msi

    [2012-02 - 05:18:44:09] full restore

    [2012-02 - 05:18:44:09] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]

    [2012-02 - 05:18:44:13] end of Setup with exit code 7

    [2012-02 - 05:18:45:04] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2012-02 - 05:18:45:04] Commandline is:-arp: uninstall

    [2012-02 - 05:18:45:04] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:45:14] from uninstall runtime. Uninstalling the version of runtime 2.5.1.17730

    [2012-02 - 05:18:45:14] with the GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} uninstall product

    [2012-02 - 05:18:45:14] error occurred during the msi uninstall; beginning of restoration: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2012-02 - 05:18:45:14] full restore

    [2012-02 - 05:18:45:14] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2012-02 - 05:18:45:19] end of Setup with exit code 7

    [2012-02 - 05:18:45:22] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2012-02 - 05:18:45:22] Commandline is:-arp: uninstall

    [2012-02 - 05:18:45:22] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:45:27] from uninstall runtime. Uninstalling the version of runtime 2.5.1.17730

    [2012-02 - 05:18:45:27] with the GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} uninstall product

    [2012-02 - 05:18:45:27] error occurred during the msi uninstall; beginning of restoration: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2012-02 - 05:18:45:27] full restore

    [2012-02 - 05:18:45:27] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2012-02 - 05:18:45:29] end of Setup with exit code 7

    [2012-02 - 05:18:46:35] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2012-02 - 05:18:46:35] Commandline is:-arp: uninstall

    [2012-02 - 05:18:46:35] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:46:38] from uninstall runtime. Uninstalling the version of runtime 2.5.1.17730

    [2012-02 - 05:18:46:38] with the GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} uninstall product

    [2012-02 - 05:18:46:38] error occurred during the msi uninstall; beginning of restoration: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2012-02 - 05:18:46:38] full restore

    [2012-02 - 05:18:46:38] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2012-02 - 05:18:46:40] end of Setup with exit code 7

    [2012-02 - 05:18:47:09] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2012-02 - 05:18:47:09] Commandline is:-arp: uninstall

    [2012-02 - 05:18:47:09] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:47:13] from uninstall runtime. Uninstalling the version of runtime 2.5.1.17730

    [2012-02 - 05:18:47:13] with the GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} uninstall product

    [2012-02 - 05:18:47:13] error occurred during the msi uninstall; beginning of restoration: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2012-02 - 05:18:47:13] full restore

    [2012-02 - 05:18:47:13] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2012-02 - 05:18:47:16] end of Setup with exit code 7

    [2012-02 - 05:18:47:35] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 05:18:47:35] command line is:

    [2012-02 - 05:18:47:35] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:47:48] from the runtime update. Update from version 2.5.1.17730 to version 3.1.0.4880 runtime

    [2012-02 - 05:18:47:49] installation msi at c:\docume~1\paulst~1\locals~1\temp\air12.tmp\setup.msi with a guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

    [2012-02 - 05:18:47:53] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 05:18:47:53] command line is:

    [2012-02 - 05:18:47:53] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:47:53] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 05:18:47:53] command line is:

    [2012-02 - 05:18:47:53] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:48:15] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 05:18:48:15] command line is:

    [2012-02 - 05:18:48:15] runtime installed (3.1.0.4880) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:48:18] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 05:18:48:18] command line is:

    [2012-02 - 05:18:48:18] runtime installed (3.1.0.4880) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:48:18] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 05:18:48:18] command line is:

    [2012-02 - 05:18:48:18] runtime installed (3.1.0.4880) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:48:18] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 05:18:48:18] command line is:

    [2012-02 - 05:18:48:18] runtime installed (3.1.0.4880) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:48:23] subprocess C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater command-line launch - installupdatecheck

    [2012-02 - 05:18:48:24] end of Setup with exit code 0

    [2012-02 - 05:18:48:25] subprocess C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater command-line launch - installupdatecheck

    [2012-02 - 05:18:48:25] end of Setup with exit code 0

    [2012-02 - 05:18:48:26] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 05:18:48:26] Commandline is:-installupdatecheck

    [2012-02 - 05:18:48:26] runtime installed (3.1.0.4880) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:48:26] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 05:18:48:26] Commandline is:-installupdatecheck

    [2012-02 - 05:18:48:26] runtime installed (3.1.0.4880) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:48:28] subprocess C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater command-line launch - installupdatecheck

    [2012-02 - 05:18:48:28] end of Setup with exit code 0

    [2012-02 - 05:18:48:28] Performing pingback request

    [2012-02 - 05:18:48:28] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 05:18:48:28] Commandline is:-installupdatecheck

    [2012-02 - 05:18:48:28] runtime installed (3.1.0.4880) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:48:29] subprocess C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater command-line launch - installupdatecheck

    [2012-02 - 05:18:48:29] end of Setup with exit code 0

    [2012-02 - 05:18:48:29] Pingback request ended with the HTTP 200 status

    [2012-02 - 05:18:48:29] from DURATION background update checking

    [2012-02 - 05:18:48:29] download update start background of http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/3.1.0.4880/update

    [2012-02 - 05:18:48:29] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/3.1.0.4880/update C:\Documents and Paul Stratford\Application Data\Adobe\AIR\Updater\Background

    [2012-02 - 05:18:48:29] Pingback request ended with the HTTP 200 status

    [2012-02 - 05:18:48:29] from DURATION background update checking

    [2012-02 - 05:18:48:29] Performing pingback request

    [2012-02 - 05:18:48:30] from DURATION background update checking

    [2012-02 - 05:18:48:30] download update start background of http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/3.1.0.4880/update

    [2012-02 - 05:18:48:30] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/3.1.0.4880/update C:\Documents and Paul Stratford\Application Data\Adobe\AIR\Updater\Background

    [2012-02 - 05:18:48:30] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 05:18:48:30] Commandline is:-installupdatecheck

    [2012-02 - 05:18:48:30] runtime installed (3.1.0.4880) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 05:18:48:30] download update start background of http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/3.1.0.4880/update

    [2012-02 - 05:18:48:30] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/3.1.0.4880/update C:\Documents and Paul Stratford\Application Data\Adobe\AIR\Updater\Background

    [2012-02 - 05:18:48:30] update of the Runtime is not available

    [2012-02 - 05:18:48:30] cancelled Unpackaging

    [2012-02 - 05:18:48:30] end of Setup with exit code 0

    [2012-02 - 05:18:48:30] update of the Runtime is not available

    [2012-02 - 05:18:48:30] cancelled Unpackaging

    [2012-02 - 05:18:48:30] update of the Runtime is not available

    [2012-02 - 05:18:48:30] end of Setup with exit code 0

    [2012-02 - 05:18:48:30] end of Setup with exit code 0

    [2012-02 - 05:18:48:31] Performing pingback request

    [2012-02 - 05:18:48:31] from DURATION background update checking

    [2012-02 - 05:18:48:31] update for background directory unused compensation

    [2012-02 - 05:18:48:32] download update start background of http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/3.1.0.4880/update

    [2012-02 - 05:18:48:32] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/3.1.0.4880/update C:\Documents and Paul Stratford\Application Data\Adobe\AIR\Updater\Background

    [2012-02 - 05:18:48:32] update of the Runtime is not available

    [2012-02 - 05:18:48:32] cancelled Unpackaging

    [2012-02 - 05:18:48:32] end of Setup with exit code 0

    [2012-02 - 05:18:48:33] from the runtime update. Update from version 3.1.0.4880 to version 3.1.0.4880 runtime

    [2012-02 - 05:18:48:33] installation msi at c:\docume~1\paulst~1\locals~1\temp\air14.tmp\setup.msi with a guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

    [2012-02 - 05:18:48:36] error occurred during the operation of installation msi. beginning of restoration: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1618" errorID = 5008]

    [2012-02 - 05:18:48:36] restore to install a c:\docume~1\paulst~1\locals~1\temp\air14.tmp\setup.msi

    [2012-02 - 05:18:48:36] full restore

    [2012-02 - 05:18:48:36] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1618" errorID = 5008]

    [2012-02 - 05:18:48:42] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2012-02 - 05:18:48:42] restore to install a c:\docume~1\paulst~1\locals~1\temp\air12.tmp\setup.msi

    [2012-02 - 05:18:48:42] full restore

    [2012-02 - 05:18:48:42] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]

    [2012-02 - 05:18:48:42] end of Setup with exit code 7

    [2012-02 - 05:18:48:46] from the runtime update. Update from version 2.5.1.17730 to version 3.1.0.4880 runtime

    [2012-02 - 05:18:48:46] installation msi at c:\docume~1\paulst~1\locals~1\temp\air13.tmp\setup.msi with a guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

    [2012-02 - 05:18:48:49] end of Setup with exit code 7

    [2012-02 - 05:18:48:54] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2012-02 - 05:18:48:54] restore to install a c:\docume~1\paulst~1\locals~1\temp\air13.tmp\setup.msi

    [2012-02 - 05:18:48:54] full restore

    [2012-02 - 05:18:48:54] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]

    [2012-02 - 05:18:48:58] end of Setup with exit code 7

    [2012-02 - 17:18:28:28] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2012-02 - 17:18:28:28] Commandline is:-arp: uninstall

    [2012-02 - 17:18:28:28] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 17:18:28:31] from uninstall runtime. Uninstalling the version of runtime 2.5.1.17730

    [2012-02 - 17:18:28:31] with the GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} uninstall product

    [2012-02 - 17:18:28:31] error occurred during the msi uninstall; beginning of restoration: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2012-02 - 17:18:28:31] full restore

    [2012-02 - 17:18:28:31] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2012-02 - 17:18:28:34] end of Setup with exit code 7

    [2012-02 - 17:18:28:50] Setup starts with version 2.5.1.17730 on Windows XP x 86

    [2012-02 - 17:18:28:50] Commandline is:-arp: uninstall

    [2012-02 - 17:18:28:50] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 17:18:29:04] from uninstall runtime. Uninstalling the version of runtime 2.5.1.17730

    [2012-02 - 17:18:29:04] with the GUID {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} uninstall product

    [2012-02 - 17:18:29:04] error occurred during the msi uninstall; beginning of restoration: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2012-02 - 17:18:29:04] full restore

    [2012-02 - 17:18:29:04] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1612" errorID = 0]

    [2012-02 - 17:18:29:10] end of Setup with exit code 7

    [2012-02 - 17:18:33:27] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 17:18:33:27] command line is:

    [2012-02 - 17:18:33:27] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 17:18:33:30] Setup starts with version 3.1.0.4880 on Windows XP x 86

    [2012-02 - 17:18:33:30] command line is:

    [2012-02 - 17:18:33:30] runtime installed (2.5.1.17730) located in C:\Program Files\Common Files\Adobe AIR

    [2012-02 - 17:18:33:43] from the runtime update. Update from version 2.5.1.17730 to version 3.1.0.4880 runtime

    [2012-02 - 17:18:33:43] installation msi at c:\docume~1\paulst~1\locals~1\temp\air2e.tmp\setup.msi with a guid {FE23D063-934D-4829-A0D8-00634CE79B4A}

    [2012-02 - 17:18:34:00] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

    [2012-02 - 17:18:34:00] restore to install a c:\docume~1\paulst~1\locals~1\temp\air2e.tmp\setup.msi

    [2012-02 - 17:18:34:00] full restore

    [2012-02 - 17:18:34:00] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]

    [2012-02 - 17:18:34:04] end of Setup with exit code 7

    [2012-02 - 17:18:34:06] end of Setup with exit code 6

    I'm sorry that you run into problems installing with AIR.  Microsoft has released a new utility that can help to resolve installation problems.  Would you mind giving it a try and let us know how it works for you?  When you run the patch, go through the uninstall process and trying to remove Adobe AIR on your system.  Once finished, download the latest version of AIR and install again.

    Microsoft install and uninstall the fix it

    If you're still having problems, you need to consult the Setup MSI log to better diagnose the problem.  Please post back with the content of the newspaper.  You can find instructions to find these papers here:

    Installer AIR journal Instructions

    Thank you

    Chris

  • I have a XP Service Pack 3 full OS disc that I installed on an old Dell. This computer was dead and I would like to install the system on my newest laptop. Can I transfer the license and how do I do this?

    The OS is installed on a hard drive that I use now as a second drive in my desktop (most recent) DELL PC. I want to be able to install the OS XP disk on my laptop. The DELL PC has its own XP license - I have two drives OEM XP SP3 OS. What is the process by which I can do a fresh install of XP that was used on the old DELL?

    Download and install .NET 3.5 (which includes 2 .NET)

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=21

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