IAM has a problem with the update it will not install code646 KB977839. I tried to install it several times and it still will not be installed. It keeps telling me to try again.
I have tried everything what iwas instructed aet again this update will not start I get error code646
Tip: Insert your Office CD in the Bay before the next attempt to install appropriate.
Tip: If no joy, see if you can download the "fullfile" of the update and then install it manually =>
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
Tags: Windows
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Hello, Arm883,
Product key for which the application: Windows, Office
Windows: Select Windows version from the drop-down list and repost the question.
http://answers.Microsoft.com/en-us/Windows/Forum?tab=answered
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http://answers.Microsoft.com/en-us/Office/Forum/office_install?TM=1372280499137
Or, a response back with what software is the product key and we can move to the correct forum.
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I tried several times to install the following updates downloaded by auto update 5/12
Update of security for Microsoft PowerPoint 2007 (KB957789)
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After beating my head against the wall for several hours (days) research and try a lot of different things I contacted the support of Microsoft Office. While there was time, their Tech Support solved the problem that apparently was having problems with the installation of Microsoft Office that would not allow updating. The solution required unistalling all the Office applications, doing some cleaning and then reinstall Office. Once this was done the updates installed successfully, like Service Pack 2. It was required a research engineer - it was way beyond my abilities. I am pleased to say that the problem is solved and I can't stress enough how much I care I just started with this option and saved manny, many hours of time and frustration. Experience with the support person, that I have had - spread over some time - has been remarkable. You save time and headaches - if you find any information on your error code get help from M/S even if you have to pay for it. If your time is worthless as it's well worth.
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I hope that Microsoft Support will answer this question:
Homepage of Microsoft Windows Update is re - download and reinstall the same update (KB2657424).
I was advised to try this link: https://support.microsoft.com/oas/default.aspx?gprid=6527 and it brought me to this page.
I downloaded Microsoft Fixit 50202, installed and ran, but in "default" mode, since he warned that "aggressive mode" may disrupt other updates.
It took me 8 hours (using a dial-up access provider) to get through all of the suggestions, including those in the following links:
http://support.Microsoft.com/kb/910339
http://support.Microsoft.com/kb/906602
http://support.Microsoft.com/kb/2657424
http://www.Microsoft.com/download/en/default.aspx
I followed the suggestion of Microsoft to visit their site and check out "Review of my update history". Since January 11, 2012, when Microsoft first downloaded the update to in question (KB2657424), it failed. Microsoft has offered by clicking on the Red 'x' next to the 'update failed' to open the info on the reason that has been...
Error code: 0x01
Microsoft proposed the search for this error code in this list:
http://support.Microsoft.com/ph/6527
The error code is not in this list.
Microsoft said then click "find solutions," "enter keywords" and click on "search". The result was this message: "Sorry, no result found not to match this criterion."
As I mentioned earlier, since the first update "failed", I clicked several times on the icon (almost daily), which reappears constantly in my taskbar, asking me to "Reinstall", the update, and these measures have been recorded at yellow end of Microsoft. As I mentioned earlier, the update of security (KB2657424) is already listed in my Add/Remove programs as being installed. The "update history" reveals that a series of 'success' (KB2657424) facilities are recorded as well as "failures".
I went to Windows Update Microsoft Web page to 'review my update history'. After analysis of my PC, Microsoft has determined that (KB2657424) "has been downloaded and ready to install," with another update of IE (KB2618444). So I clicked both for "Quick Installation".
When you are finished, I revisited the "update history review". (KB2657424) has been disabled with the green icon as 'successful', while at the same time, in the right box next, there was a message: "Install Updates (1).» So I clicked it, and another window open with the message that the "high priority update" (KB2657424) had to be installed. Yet once, I clicked on "Install updates". He ended with another successful window "Update."
Then I clicked to "review update history", and it was registered under the name "successful." But the window beside her reappears at the same time: "Install Updates (1).» I have has. ... It was the 3rd time within an hour. 3 slices of the same update (KB2657424) are now disabled with the green icon as "successful"... but the window side "House of Windows Update" reappeared again with the same message: "Install Updates (1).»
Then I followed the suggestion of Microsoft to type in the "run command" keywords to the day windows journal. Since the January updates up until this date in February the journal is 428 pages (transferred from Notepad to Microsoft Word.)
Then I followed the instructions to download the update 'NDP35SP1-KB2657424 - x 86 .exe' (1.3 MB) directly from Microsoft link... http://www.microsoft.com/download/en/details.aspx?...28569.
As instructed, I proceeded to manually install it in "Safe Mode".
The result was this message:
Patch installation (c:\35b7019bd0df08ac0003ec93627c\NDP35SP1-KB2657424.msp) failed on product (Microsoft .NET Framework 3.5 SP1). MSI log: Microsoft .NET Framework 3.5 - KB2657424_20120209_020143359 - Msi0.txt
I scanned the PC with anti-virus and anti-malware programs, and none of them found any malware or virus in the way of updates from Microsoft. "The 'update' where it is saved in the Microsoft Download link is the only and unique" ""NDP35SP1-KB2657424 - x 86 .exe." The "Update" as it is installed in my Add/Remove programs in the Control Panel is the same.
However, both "Windows Update Home" to Microsoft Page as well as in my BONES, the "update" continues to override all commands of Windows. Another odd fact, is that this "update" that keeps re - download and reinstall itself is actually partitioned into three parts, and I wonder if they may be "clones". Maybe the Windows Installer Service does not know where to place them, or what to do with them. These are three:
MSIPatchRegFix - X 86 .exe_
NDP35SP1-KB2657424 - 86.exe_
NDP35SP1-KB2657424 - 86.exeQ
Hi Jeine,
Follow these methods.
Method 1: Temporarily disable the security software.
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable the antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network at the time the anti-virus software is disabled, your computer is vulnerable to attacks.
Method 2: Put the computer in a clean boot state to see if there is a software conflict as the clean boot helps eliminate software conflicts.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.
After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.
(a) click Start, run.
(b) type msconfigand click OK.
(c) the System Configuration Utility dialog box appears.
(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.
(e) when you are prompted, click on restart to restart the computer.
Method 3: Follow the steps in the article.
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058
Method 4: You can also manually install updates (KB number) by downloading from the Microsoft Download Center.
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I'm having a problem with the update of the last security update. What can I do?
Remember - this is a public forum so never post private information such as numbers of mail or telephone!
Ideas: problem getting my pc to download the latest security update
- You have problems with programs
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
Floyd,
It helps those answering questions if you provide:
What version of windows (32-bit or 64-bit) and service pack level.
you use what browser (exact version).
What application or antivirus security suite is installed and your current subscription?
What third-party firewall
What anti-malware software can be installed.
What updates you trying to install?
What error do you get everything when trying to install updates?In addition to the information required:
How to view the log of update windows
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in the Open box, type%windir%\windowsupdate.log
and then click ok.
Scroll down to the last entries find the error codes associated with the last attempt to download/install.
start at the bottom and work your way up a section that indicates an ERROR, WARNING or FATAL.
If the appropriate copy and paste the codes of errors in this thread if someone may be able to help you.
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Also check the windows file called Ko folder * .log (* = number of update KB896688 ie) and send the contents of the update has failed.
This may even provide clues as to why the update failed.
How to read the windowsupdate.log file:
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