IdeaPad Touch U530 - backlight problems

Hi all

Before the end of 2013, I bought an Ideapad U530 Touch for the school and it has worked well until a fews days when the backlight for the left most CTRL key has stopped working and shut off completely. All other keys on the map is fine, with the exception of this one. Is it all easy to fix this problem, or I have to send the computer back integer?

Thank you

Called

Good day and welcome to the community.

Looking at pages 61 and 62 of your Manual of Maintenance of equipment:

http://download.Lenovo.com/consumer/mobiles_pub/ideapad_u530touch_hmm.PDF the keyboard is part of the top cover base and is listed as a non-CRU part (CRUS by). In addition, replacing it seems to be a complete teardown and rebuild of the machine.

Best advice is to call the Service (details below), since I assume that you are still under warranty.

I hope this helps.

Kind regards.

Country or region Product Language Phone number Opening hours
Canada THINK brand products English, French 1-800-565-3344 24 hours/day
7 days a week
IDEA of brand and
B, C, E, G, H, K, N, Q, V, produced the series Y
English 1-877-4-Lenovo
(1-877-453-6686)
24 hours/day
7 days a week

Tags: Lenovo Notebooks

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