identification of inactive Windows Live

Hi just xbox updated their mandate and thereby it asks me to connect, but the email address is already filled in. Unfortunately it's my moms old email because it's a child account, we have no access to mail electronic and we don't the secret questions or password, I have need to recover the password or change the parental account

You may be out of luck. In any case...

Windows Live ID is supported in this forum
http://answers.Microsoft.com/en-us/windowslive/Forum/LiveID

FOR ANY XBOX PROBLEM:

XBox - Support
http://support.Xbox.com/en-us/pages/default.aspx

XBox - Contact us (support)
http://support.Xbox.com/en-us/contact-us

XBox - Support Forums - and my XBox (top-right)
http://forums.Xbox.com/

Tags: Windows

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