Identity of bb blackBerry Smartphones

Similar Questions

• BlackBerry Smartphones BLACKBERRY IDENTITY REGISTRATION FAILED

  Hi, so I'm having the same problem as quite a few people (I've been Googling solutions). I've updated my BB software yesterday and I also updated App World too so I don't know which is the origin of the problem:
   
  Whenever I go on App World, they tell me to update my identity as a blackberry and when I press Yes, it downloads all the way to the end, then displays the message: "failed to install of BlackBerry identity. Please try again later. "There is no error code. I have tried for 2 days to 'try later' obviously does not work. I tried the same thing with my wifi off and I also tried with my mobile network disabled. Since the BB site, I found information on the activation of the APN settings. It did not work. I also tried to "Enable insecure renegotiation", but checked anyway
   
  I am wary to try the suggestion on deleting app world and put it back, over the internet, it is because that whenever I try to download an application on the browser (when the download white screen comes up) it does not work either (I tried to download whatsapp and an app alarm) but it says "Download failed" and under details , he says «909 application authentication failure» I had the feeling that this has to do with my App World does not.
   
  It's extremely frustrating because I can't download anything and I also restarted my phone several times. Any help would be appreciated thanks in advance!

  I solved the problem of "update blackberry identity" by plugging my phone on my computer and reinstall the same software on it again. Then, the update of identity blackberry worked well and I was able to use app world new

• BlackBerry smartphones can not CONNECT to THE SERVER

  Hello need help. My Blackberry Curve 8520 (OS 5.0.0.1036) does not connect to the server. It shows my network (Vodafone) and gets a strong signal; makes and receives calls; connect wifi; but it is also completely static. After the first Setup email screen I get: your device has a connection to the server problm.  (I think it means the Blackberry server?)  So I can not connect any email.  Very well in my other near-identical Curve 8520 Sim Card work.  How can I do please?  Y at - it a reset or software update is complete I can undertake? Thank you, Michael

  I can help you with the it policy... lack of procedure for access to the BES server, this (and only this) cleanse a BB to an it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  If you do a backup/restore, don't do this basically... rather, backup/restore only the databases specific you need (for example, calendar, contacts, messages, etc.) and more precisely to avoid data bases having something to with COMPUTER policy, business, etc.. If you restore those, the it policy will be conscientiously restored to the device, and you will be right where you are now.

  As for a BES Server trying to reach out... There is nothing that I can offer you. Your best bet is to talk to your provider and make sure you have no BES-level service enabled on your account of them. Who should (note 'should'... is there no guarantees) prevent a BES server to reach out and the reactivation of your device.

  Good luck!

• BlackBerry Smartphones BB Curve 9300 white screen

  Hello

  My BB used to plant recently and does not start until I have remove and replace the battery, yesterday I was on a call when it crashed I have replaced the battery, but he would not return to the top!

  I read the previous posts however I could not find a solution, I know that this is not a screen problem because when I blace battery I get "Blackberry" and the loading bar, it loads for 2 ~ 3 seconds then the white screen, seen a lot of posts to check the application loader but I don't have it on my PC.

  My PC cannot connect to the device, I removed the battery and plugged to upgrade, but my BB is on the latest version.

  Help, please...

  OK... Thank you... but...

  ali25783 wrote:

  regarding the links earlier, they did not

  The links themselves did not work? Or you were able to get the articles, but the information contained therein were not useful? I can't say enough...

  ali25783 wrote:

  I have not apploader on my PC if this is helpful to all.

  If you have installed, your PC, the desktop software and/or a bundle of BONES for your BB, then you apploader. Reference:

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/cleanly-quot-starting-over-quot-with-...

  But, to start your diagnostic efforts, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  If there is no Safe Mode, I suggest that you test to see if your battery is causal. Please try this sequence... Note that, throughout the entire 4h15m process, your BB must be directly connected to a charger checked (not PC USB, not a docking station):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem. Carefully note please that 'new' and 'know' are not necessarily the same things. Although rare, a 'new' battery could certainly be defective. On the contrary, the easiest (and cheapest, btw) method to perform this test is to find someone with an identical BB which has no problem... trade in batteries and see what happens.

  Otherwise, then you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• ESN of blackBerry Smartphones

  I bought a used off a friend, blackberry curve but the serial number is not under the battery and I don't have the box. I tried to go to options then status, but all that was there was a code PIN, MEID (DEC), MEID (HEX) and WLAN Mac. Or the other of them are identical to the NGE and if not is there any other way I could get it? I need to put my plan in place.

  Hi kjohnson5,

  You did not mention your phone model, so to cancel all if your device is a gsm device, it will contain IMEI no esn. The ESN is a unique number that identifies a smart phone BlackBerry for Code Division Multiple Access (CDMA) and The MEID identifies a BlackBerry smartphone for CDMA and Mobitex networks. It was created to replace the NSU, which is being depleted. IMEI is a unique number that identifies a piece of wireless equipment (for example, a BlackBerry smart phone)

  So what ever see you if IMEI, NSE, MEID will all the same purpose and is displayed according to the models.

  I hope it helps.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones display my number above the dialing key

  My phone display "My Number: unknown Number" above the number display and I want to change my real number. "I tried the 'status' in the Menu which will then show my number: unknown" and the times of 'Last call' and 'calls altogether. It is possible to highlight 'Unknown' and to then display a keyboard via the menu button, but I'm not able to change 'unknown '. Any ideas?

  Hello

  See the link attached for more information.

  Thank you

  Bifocals

  This problem may be caused by one of the following:

  1. The phone number is not filled on the map of the Subscriber Identity Module (SIM).
  2. The SIM card was not put into service for the BlackBerry smartphone to recognize the phone number.
  3. The phone number is programmed into the wrong slot in the SIM card

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB01889&sliceId=1&docTy...

• BlackBerry smartphones to create a new blackberry i.d.

  Hello

  is it possible to create a new i.d. blackberry on a blackberry that has a defined i.d. blackberry already.

  the identification of blackberry is blocked cos pin was put in the wrong and email recovery does not seem to work, so I want to create a new identity for blackberry

  Hello

  Although it is possible to create a new ID of BB and move your BBs on the new BB ID association, the "cost" is that you lose all your pre-registrations AppWorld, including purchased applications. There is no automated method to move data to the new ID... BB it would need human intervention on the EDGE to migrate records to a new BB ID AW.

  If that is all very well, so here's what you do:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  When you have finished the WIPE, the BB should restart... as it happens, you will be prompted for BB ID... While you use the selection to "create new".

  But...

  speedy1zn wrote:

  email recovery does not seem to work

  I've seen reports of this email recovery take up to 2 hours to get through (due I think to the backlog related to the publication of polls BBM 7). Also, you must have access to this account other than your BB email, webmail, PC/Outlook, something; for security reasons, the password reset e-mail is not distributed in the BB, any e-mail account is used.

  Good luck and let us know!

• Bbm7 blackBerry Smartphones will not be associated with my blackberry ID!

  I downloaded bbm 7 last night which was very well when I go in there that you must agree to terms and then enter your ID in blackberry that I did and since all it says is "combining BBM with your blackberry ID. I rebooted several times but always say the same thing I thought I would try n delete then reinstall but there is no option anywhere to delete bbm someone help me please its me crazy Drivin'!

  Hello and welcome to the community!

  iznjen25 wrote:
  I thought that I try n delete then reinstall but there is no option anywhere to delete bbm

  Please see this:

  • KB10040 How to view or delete applications on a BlackBerry smartphone

  In my case, I can't so BBM to complete all steps of the installation (in my case, it has to do with the fact that I don't have any active data plan from my mobile provider... This is a sine qua non for BBM, so I do not think that it actually works on my device). But in your case, withdrawal (per above) and try again may be cautious.

  He request and update the application identity BB as well? If that failed, then you have to force that.

  Good luck and let us know!

• BlackBerry Smartphones BB Appworld will not work

  Hello

  My Appworld recently stop working.  I removed it, updates downloaded BB and download Appworld yet - still does not work.

  When I try to click on the links to Appworld I can't do on my phone.

  Anyone have any ideas?

  Thank you!

  tanorstrem wrote:

  When the BB is back I went to Appworld icon and clicked on it.  Nothing happened.

  If you've forgotten anything and it's really the symptom, then please consider these attempts...

  If you have PayPal with your AppWorld account, then please check your PayPal - log in since a PC/browser and make sure that the credentials you use it are identical to those that allows you to connect to MyWorld. Also make sure you have set to PayPal all credit cards, are current and valid... we learned that if there is No linked to your account credit card PayPal which is not valid for some reason any (for example, expired), it will prevent the AppWorld purchases finished, even if this isn't the source of funding. In addition, there must be at least a (valid) credit card attached to the PayPal account.

  We also heard from some users who report that create a whole new PayPal account somehow corrects things and allows them to make purchases. I don't know why this works, but there are reports it does.

  In addition, you can try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry smartphones, what's wrong with my Blackberry Bold 9930

  First the screen of my Blackberry would freeze upwards and it wouldn't let me do anything for a few minutes, so I had to take my battery out and then after that I took out my battery and put back in place he would have himself cut and wouldn't load, it would load at halfway then stop and try again. I use to have to take out the battery for a few days before its in so that he can turn it on but one day it does at all so I thought it was the battery but I just bought a new battery and its charging again to half way and stop and then try to load again, but it won't turn. Does anyone know what the problem with it... I have to wait a few days before you put the new battery in once again and then it will work or is the phone itself and I just need to get a new one?  Help, please.

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charge battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem. I realize that you have purchased a new battery, but please understand that 'new' and 'well known' are not necessarily the same thing... While it's rare, that a new battery cannot be subject to default. The best thing to do is to find someone with an identical BB which has no problem... to Exchange batteries and see what happens.

  In addition, the next thing is to try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Otherwise, your next steps become much more radical.

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry
  • www.BBSAK.org

  Good luck and let us know!

• BlackBerry Smartphones BB App World - 9700 "BOLD"

  When I go in the app world, it is said that a BB update identity is necessary, but when I install it says constantly BB identity installation failed. Please try again later. (80003) I tried to turn off the radio activation & use only WI - FI only, but he said too low to operate the radio. What should I do? A lil' help please

  Hey Imaan-k,.

  Welcome to the community of BlackBerry Support Forums.

  Follow these steps to download the identity of BlackBerry:

  1. On the BlackBerry smartphone, select Options > Advanced Options > TCP/IP
  2. Select the APN settings
  3. In the APN field, access to the Internet
  4. Save the settings
  5. Remove the battery from the BlackBerry smartphone
  6. Insert the battery into the BlackBerry smartphone
  7. Open BlackBerry App World
  8. Update attempt

  Note: Once completed, restore the APN back to normal settings.

  Let me know if you have more questions.

• BlackBerry® Smartphones email on my blackberry

  I'm not able to receive or send emails from my hotmail using my Blackberry account.  Is there a way I get my hotmail on my Blackberry account?

  Procedure

  To set up your BlackBerry Internet Service or e-mail BlackBerry and your e-mail account, do one of the following procedures:

  • Create the BlackBerry Internet, BlackBerry mail and e-mail or account e-mail BlackBerry from your BlackBerry smartphone
  • Create the BlackBerry Internet, BlackBerry mail and e-mail or account e-mail BlackBerry from your computer

  To set up your BlackBerry Internet Service, BlackBerry e-mail and messaging or e-mail BlackBerry from your BlackBerry smartphone account

  You can configure your account from your BlackBerry smartphone or from your computer.

  Note (only for users of new BlackBerry Internet Service): New BlackBerry Internet Service, BlackBerry mail and e-mail and subscribe to BlackBerry Mail can create their accounts on their BlackBerry smartphone without having to create a login user and a password to access their accounts. For more information on the automatic connection, see KB13955.

  To set up your BlackBerry Internet Service or BlackBerry mail and your e-mail account of your BlackBerry smartphone

  1. Verify that your BlackBerry smartphone is connected to the wireless network. For more information about network status indicators, see KB02334.
  2. Click on the e-mail settings.
  3. Carefully read the legal terms.
     • Check Yes, have read and understood the legal terms.
     • Click I agree, to be bound by the legal Conditions to continue the installation process.

     Note: The BlackBerry Internet Service, BlackBerry mail and e-mail or BlackBerry e-mail account is now set up.

  4. All measures appropriate to begin to send and receive e-mail messages.
     • Add a personal email address or work
     • Create a BlackBerry email address

  Add a personal email address or work

  1. On the email account configuration screen, enter your work email address password and existing personnel. Click Next.
  2. You will receive access configured successfully to your e-mail account. Click OK. Services - email account screen appears.
  3. Services - the email account screen gives an overview of the following:
     • Integrated email addresses
     • Option to add an e-mail account - allows the Subscriber to integrate third-party e-mail accounts
     • Services and settings - designed to allow subscribers to manage their BlackBerry Internet Service accounts, including the dispatch of service and change in language books
     • Help - provides online help
     • End user agreement

  Create a BlackBerry email address

  1. The create a BlackBerry Email address screen, enter a user name, password and confirm the password, secret question, and secret answer.
  2. Click OK.
  3. You will receive access configured successfully to your e-mail account. Click OK. Services - email account screen appears.
  4. In the screen Service - email account , you can edit or delete each email address, integrate a different e-mail account or go to display settings and Service.

  To set up your BlackBerry Internet Service, BlackBerry e-mail and messaging or e-mail account of BlackBerry from your computer

  Note: New subscribers who create their BlackBerry Internet Service, BlackBerry mail and e-mail or BlackBerry e-mail from the computer accounts and create a login user and a password to access their account to BlackBerry Internet Service will automatically turn off the automatic connect feature. For more information on the automatic connection, see KB13955.

  1. Perform an operation to Save now on the BlackBerry smartphone. For instructions, see KB00510.
  2. Go to the account page of your wireless BlackBerry Internet Service provider.

     Note: To find your BlackBerry Internet Service Provider web site, go to the Support section on the BlackBerry website (http://na.blackberry.com/eng/support/software/internet.jsp) and click on the link of your service provider in the section access to the BlackBerry Internet Service Web site .

  3. Click create a new account.

     

  4. Read the BlackBerry Internet Service end user agreement and place a check in the box I have read and understood the legal terms. Click I agree.

     

  5. Type the number of personal information (PIN) and the International Mobile Equipment Identity (IMEI) or number (ESN) for your BlackBerry smartphone and click continue.

     Note: For instructions on how to locate the code PIN, IMEI or ESN on your BlackBerry smartphone, see KB05026.

     

  6. Type a user name and password, and click Next.

     

  7. If the username chosen is already taken by another subscriber of BlackBerry Internet Service, you must choose a different username. Provide suggestions of names of users who have not yet been taken. Once you have selected an option, click Next.

     

  8. Your BlackBerry Internet Service account is now set up. You can start adding e-mail accounts or create a BlackBerry email address.

     

  More info

  For a list of useful articles and links about the BlackBerry Internet Service, visit BlackBerry Internet Service.

• Unable to connect to my Blackberry smartphone to sync my contacts and calendar

  Original title; Unable to connect to my Blackberry smartphone

  Since the last Windows Update August 17, I can no longer connect my computer to my phone smart blackberry to sync my contacts and calendar

  Thanks for your help. I decided to check with my Blackberry service provider, and they were able to fix the problem by simply removing and then reinsert the cell phone battery while it was connected to my computer. The old trick 'the battery '. Never thought of that.

  Thanks again!

• 3/10/11: Vista update story reported that an update to the Blackberry smartphone failed to install. How can I get this update or at least know why it has not installed?

  Here are the associated error message.

  Research in Motion - other hardware - BlackBerry Smartphone

  Installation date: 10/04/2011 03:00

  Installation status: failed

  Error details: Code 800F020B

  Update type: recommended

  Research in Motion, another update of the software of hardware released in April 2008

  More information:

  http://winqual.Microsoft.com/support/?DriverID=20165724

  Help and Support:

  http://support.Microsoft.com/select/?target=hub

  Hello

  If Windows Update error 800f020b while trying to install updates, an update that you are trying to install applies to a device that is not connected to the computer. Make sure all your devices are connected and turned on, and then try to install updates again.

  Refer to this article for more information:
  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-800f020b

  Kind regards
  Afzal Taher
  Microsoft technical support engineer

• I can not sincronize my Blackberry Desktop Manager with Windows Live. I get the message "unknown error reported" How turn off the connected BlackBerry smartphone advanced power management features

  I'm on resolution 5, I used four different resolutions and none of them work, and I do not understand how to apply the meanless 5. Resolution 5

  Turn off the connected BlackBerry smartphone advanced power management features. For more information about how to disable the USB selective suspend feature in Windows, visitMicrosoft Help and Support site and search for "disable usb selective suspend."

  See if http://support.microsoft.com/kb/902274 help
  --
  ..
  --
  "andresgn" wrote in message news: 9754 c 356-97ed-4b9f-8dc5-c3318a6dc60b...
  > I'm on resolution 5, I used four different and no resolutions are
  > work them, and I do not understand how to apply the meanless 5.
  > Resolution 5
  > Turn off the connected BlackBerry advanced power management features
  > smartphone. For more information about how to disable the selective USB
  > suspend functionality in Windows, see the Microsoft Help and Support site
  > and look for "disable usb selective suspend."
  >