BlackBerry Smartphones BLACKBERRY IDENTITY REGISTRATION FAILED

Hi, so I'm having the same problem as quite a few people (I've been Googling solutions). I've updated my BB software yesterday and I also updated App World too so I don't know which is the origin of the problem:
 
Whenever I go on App World, they tell me to update my identity as a blackberry and when I press Yes, it downloads all the way to the end, then displays the message: "failed to install of BlackBerry identity. Please try again later. "There is no error code. I have tried for 2 days to 'try later' obviously does not work. I tried the same thing with my wifi off and I also tried with my mobile network disabled. Since the BB site, I found information on the activation of the APN settings. It did not work. I also tried to "Enable insecure renegotiation", but checked anyway
 
I am wary to try the suggestion on deleting app world and put it back, over the internet, it is because that whenever I try to download an application on the browser (when the download white screen comes up) it does not work either (I tried to download whatsapp and an app alarm) but it says "Download failed" and under details , he says «909 application authentication failure» I had the feeling that this has to do with my App World does not.
 
It's extremely frustrating because I can't download anything and I also restarted my phone several times. Any help would be appreciated thanks in advance!

I solved the problem of "update blackberry identity" by plugging my phone on my computer and reinstall the same software on it again. Then, the update of identity blackberry worked well and I was able to use app world new

Tags: BlackBerry Smartphones

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