IDM / unable to load the mail service provider

Good day, I'm having the same problem here on IDM 11 g,

When I try to 'Reset password' for Identity Manager user - delegated Administration
I have used the following "manually change the password"
and I select "The new password to the user in e-mail."
I get the following error "an error has occurred. While changing the user password Could not load the e-mail service provider.
IDM modifies the password "the password has been changed with success." but still no email sent
When I use another option 'self-generate (randomly generated) password"no e-mail is also sent.

Can you please help with this question?

Create a resource of type e-mail server. Resource name must be the same as specified in the system pripert XL. Mail server. Bydefault his name is the mail server. Provide details of your mail in Server resource.
Yes authentication
Name of the server
User login
User password

After doing this, reset the user's password, which the profile e-mail address.
Check if it works.

Kind regards
GP

Tags: Fusion Middleware

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