IE works and windows stops without solution

comes every time my daughter tries to connect in her webkinz account IE stops working and windows stops without solution. It's happens everytime now, while we have just used google chrome. However with chrome it gets disconnected when she feeds her pets or moving things in the dock. I don't know what the problem Ive tried everything I know (which is not that much) I hope to find an answer because she wants a new computer now. Please keep this MOM some money and a huge headache. Thanx

The problem with IE can be caused by an incompatible add-on.

Can you try the following and see if it helps one?

IE > tools > Internet Options > advanced > uncheck the box in front of "Enable third party browser extensions" > OK then restart IE.

If this does help not you can re - enable third-party browser extensions.

If this does not help, you'd have to track down the third party browser extension causing the problem.

Also, when Windows stops are you a blue screen?

The following folder exists? :

C:\Windows\Minidump

Tags: Windows

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