Skype has stopped working and windows is looking for a solution.

original title: problem with Skype

I have been using Skype on my laptop for 12 months with no problems, all of a sudden, I get a message that Skype has stopped working and windows is looking for a solution.  I checked my firewall, windows updates and downloaded Direct X, as suggested by Skype. I've uninstalled Skype and downloaded again to make sure that the version lasted. IHAVE had also my whole system recharged but it did not work. I am at a loss to know what to do next. Someone at - it ideas



It is a possibility that a third-party application is causing the conflict with Skype. We can perform the clean boot troubleshooting and check which program is causing the conflict.
See the article below for instructions on how to start your computer in a clean boot state.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Note: When the diagnosis is complete do not forget to reset the computer to a normal startup. Follow step 7 in the above article.
I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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