Illustrator CC 2014 crashes after one update fails through creative cloud

I've installed Illustrator on my Mac OS X 10.9.5 and it worked perfectly.

When I decide to update the update is not complete and see the Illustrator these debug message once I start it:

Process: Adobe Illustrator [780]

Path: / Applications/Adobe Illustrator CC 2014/Adobe Illustrator Illustrator.app/Contents/MacOS/Adobe

ID: com.adobe.illustrator

Version:?

Code type: X 86-64 (Native)

Parent process: launchd [267]

Responsible for: Adobe Illustrator [780]

User ID: 501

Date/time: 2014-10-12 15:48:40.795-0300

OS version: Mac OS X 10.9.5 (13F34)

Report Version: 11

Anonymous UUID: D8937F5A-34D2-BE19-42C5-C1F87559B0B0

Crashed thread: 0

Exception type: EXC_BREAKPOINT (SIGTRAP)

Exception codes: 0 x 0000000000000002, 0 x 0000000000000000

Request for clarification:

dyld: launch, loading of the dependent libraries

Dyld error message:

Symbol not found: __ZN5dvaui2ui12UI_Container14SetSkinSetNameERKSs

Referenced from: / Applications / Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/... / Frameworks/dvaworkspace. Framework/versions/A/dvaworkspa it

Expected: / Applications / Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/... / Frameworks/dvaui. Framework/versions/A/dvaui

in/Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/... / Frameworks/dvaworkspace. Framework/versions/A/dvaworkspa it

Crashed thread: 0


Exception type: EXC_BREAKPOINT (SIGTRAP)

Exception codes: 0 x 0000000000000002, 0 x 0000000000000000

Request for clarification:

dyld: launch, loading of the dependent libraries

Dyld error message:

Symbol not found: __ZN5dvaui2ui12UI_Container14SetSkinSetNameERKSs

Referenced from: / Applications / Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/... / Frameworks/dvaworkspace. Framework/versions/A/dvaworkspa it

Expected: / Applications / Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/... / Frameworks/dvaui. Framework/versions/A/dvaui

in/Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/... / Frameworks/dvaworkspace. Framework/versions/A/dvaworkspa it

Model: MacBookPro9 2, MBP91.00D3.B08 of BootROM, 2 processors, Intel Core i5, 2.5 GHz, 8 GB, MSC 2.2f44

Graphics card: Intel Graphics HD 4000, 4000, Intel HD graphics card integrated

Memory module: DIMM0/0 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

Memory module: DIMM0/1 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.7f3 14616, 3 services, 23 aircraft, 1 incoming serial ports

Network service: Wi - Fi, AirPort, en1

Serial ATA Device: APPLE HARD ST500LM012, 500,11 GB disk

Serial ATA Device: HL-DT-ST DVD - RW GS31N

USB device: Hub

USB device: Samsung STORY Station

USB device: Hub

USB device: Hub BRCM20702

USB Device: USB Bluetooth host controller

USB Device: IR receiver

USB device: Apple keyboard / Trackpad

USB device: Hub

USB device: FaceTime HD camera (built-in)

Bus crush: MacBook Pro, Apple Inc., 25.1


I tried to trash the folder Adobe Illustrator Application but without success.

w,

You could try to reinstall using step three way:

Uninstall, run the cleanup tool and reinstall.

http://www.Adobe.com/support/contact/cscleanertool.html

Tags: Illustrator

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