Illustrator, says 'Missing Police' while InDesign detects and uses the same fonts OK

Looks like I'm having some problems with fonts for CC Illustrator on Mac OSX (Mavericks), both new installs.  Specifically, I'm trying to open a .ai file that uses the font "Coolvetica.  Then, I get the error "Missing Fonts" here:

PastedGraphic-4.png

I installed the police and restarted Illustrator:

PastedGraphic-6.png

Screen Shot 2014-06-20 at 4.52.08 PM.png

I opened the dialog box "Find fonts" to see that is still missing:

PastedGraphic-5.png

I wanted to check that it was, in fact, installed, then I open OpenOffice and tried it with success.  Also, I opened InDesign and tried it with success.

I searched the forums for clues.  I found there a CC cleaning tool, if I followed the instructions, making sure to restart my computer and reinstall Illustrator.  Unfortunately, I was met the same problem after reinstalling.

Any help would be greatly appreciated.

To recap:

Steps to reproduce:

1.) to open a .ai file that already contains fonts "coolvetica.  In my case, it's a file that has been generated on another Windows computer running an earlier version of Adobe CS.

2.) get the error message about missing fonts

3.) install the fonts using the font book

4.) restart Illustrator and re - open the file

Expected results:

Police is correctly

Actual results:

Still missing a font

Thanks for the persistence, Jacob.

I tried to clear the cache of fonts using 'sudo atsutil databases - remove' and restart immediately with no will.  I also gave the thing 'Place' a trial with no will.  However, I did find a resolution!

In this case, for some reason, I have two different .ttf files "Coolvetica" I installed, both are the value of type 'Ordinary' (see screenshot in my first post).  Even if they are all two "regular", they have a different appearance for them (once again see screenshot above).  I was beginning to think that this double name is confusing Illustrator, so I dug deep enough into it and found that I could change 'Ordinary' to something else so that the name is not in conflict.  "This necessary by using the guide here: FontGeek" TTX helps to rename fonts.  After you run the police through program "ttx", I replace all occurrences of 'Ordinary' with the 'descent' (in reference to the stung 'G') within the generated file .ttx.  I then re - crossing "ttx" program and installed the newly created fonts.  I opened Illustrator and tada!  It worked.

Ultimately, it seems that the name of type of duplicate fonts was which was missing his shot upward.   I was able to replace the fonts correctly after that.  This could cause headaches for other members in my group because they their policies will have a different name than mine and now they're going will be requested to "Seek a police", but I think that it is a step in the right direction and I can figure the rest out later.

Thank you!

Tags: Illustrator

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