Im trying to install WindowsUpdate_80073712 and •0x80073712 and it is constantly downloading failed
whenever I try to download these updates, it fails
Hi Steph,
Thanks for choosing Microsoft Community Forums.
According to the description, it seems that you are facing problems with the installation of the updates that you get an error message WindowsUpdate_80073712. I will certainly help you in this matter.
(1) did you do changes on the computer before this problem?
Method 1: I suggest you follow the steps to run the Windows Update Troubleshooter and check if it helps.
Follow the steps to run the Troubleshooter:
a. press the keys Windows + C on your keyboard to show the charms .
b. type Troubleshooting , and then click solving problems under settings.
c. now, type Windows update in the search option.
d. click the Windows Update Troubleshooter to run the Troubleshooting Utility.
Method 2: If the problem persists, I suggest you to follow the steps from the link and check.
System update scan tool corrects errors of Windows Update in Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2 and Windows Server 2008
http://support.Microsoft.com/kb/947821
I hope this helps. Try the above steps and get back to us for assistance. We will be happy to help you.
Tags: Windows
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