iMac of 2013 has started suddenly stop

My end 2012 27 "iMac (bought in 2013) suddenly began to close without warning. To start it again, the only is to unplug the power cord and wait a few minutes and plug it back. Stops are completely random. I ran EtreCheck and here's the report. I don't see anything obvious myself which is the origin of the problem. Someone at - it an idea as to what is the cause? There are a lot of other people have reported the same problem, with no final solution.

EtreCheck version: 2.9.10 (261)

Report generated 2016-04-07 19:51:06

Download https://etrecheck.com EtreCheck

Time 02:41

Performance: Excellent

Click the [Support] links to help with non-Apple products.

Click the [details] links for more information on this line.

: Another problem

Description:

Mac stops unexpectedly. Will not re - start until he stayed awhile.

Hardware information: ⓘ

iMac (27-inch, late 2012)

[Technical details] - [User Guide] - [warranty & Service]

iMac - model: iMac13, 2

1 3.4 GHz Intel Core i7 CPU: 4 strands

24 GB expandable RAM - [Instructions]

BANK 0/DIMM0

OK 4 GB DDR3 1600 MHz

BANK 1/DIMM0

OK 4 GB DDR3 1600 MHz

0/DIMM1 BANK

OK 8 GB DDR3 1600 MHz

BANK 1/DIMM1

OK 8 GB DDR3 1600 MHz

Bluetooth: Good - transfer/Airdrop2 taken in charge

Wireless: unknown

Video information: ⓘ

NVIDIA GeForce GTX 680MX - VRAM: 2048 MB

iMac 2560 x 1440

BenQ G2410HD 1920 x 1080 @ 60 Hz

System software: ⓘ

OS X El Capitan 10.11.3 (15 d 21) - since startup time: less than an hour

Disk information: ⓘ

ST1000DM003 disk HARD APPLE disk1: (1 TB) (rotation)

EFI (disk1s1) < not mounted >: 210 MB

Recovery HD (disk1s3) < not mounted > [recovery]: 650 MB

Macintosh HD (2) /: 1.11 TB (729,40 GB free)

Storage of carrots: disk0s2 120.99 GB Online

Storage of carrots: disk1s2 999.35 Go online

SM128E SSD APPLE disk0: (121,33 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) < not mounted >: 210 MB

Boot OS X (disk0s3) < not mounted >: 134 MB

Macintosh HD (2) /: 1.11 TB (729,40 GB free)

Storage of carrots: disk0s2 120.99 GB Online

Storage of carrots: disk1s2 999.35 Go online

USB information: ⓘ

Hub keyboard Apple, Inc.

Logitech USB receiver

Fitbit Fitbit Inc. Base Station.

Apple Inc. Apple Keyboard

Apple Inc. FaceTime HD camera (built-in)

Apple Inc. BRCM20702 hub.

Apple Inc. Bluetooth USB host controller.

VLI Labs, Inc.  USB 3.0 HUB

VLI Labs, Inc.  USB 3.0 HUB

HGST Touro Mobile 3.0 1 TB

EFI (disk3s1) < not mounted >: 210 MB

Backup (disk3s2) / Volumes/Backup: 999,86 (Go 82,13 free)

VIA Labs, Inc..          64,02 GB USB3.0 hub

Lexar USB Flash Drive 64,02 GB

Lexar (disk4s1) / Volumes/Lexar: 64,02 (Go 26,19 free)

MediaTek Inc. MT1956

VIA Labs, Inc..          USB 2.0 hub

Information crush: ⓘ

Apple Inc. Thunderbolt_bus.

Configuration files: ⓘ

/etc/sysctl.conf - file exists but not expected

/ etc/hosts - number: 2

Goalkeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/ Applications/AVG AntiVirus.app

[loading] com.avg.Antivirus.OnAccess.kext (2015.0 - SDK 10.8 - 2016-04-07) [Support]

/ Applications/MacX Video Converter Pro.app

com.macxdvd.driver.goodSysAudioCapture [no charge] (1 - SDK 10.10 - 2015-05-22) [Support]

/ Applications/Parallels Desktop.app

com.parallels.kext.hypervisor [no charge] (11.1.2 32408 - SDK 10.9-2016-02-13) [Support]

com.parallels.kext.NetBridge [no charge] (11.1.2 32408 - SDK 10.9-2016-02-13) [Support]

com.parallels.kext.usbconnect [no charge] (11.1.2 32408 - SDK 10.9-2016-02-13) [Support]

com.parallels.kext.vnic [no charge] (11.1.2 32408 - SDK 10.9-2016-02-13) [Support]

/ Applications/Toast 12 titanium/Toast Titanium.app

com.roxio.TDIXController [no charge] (2.0 - 2016-02-06) [Support]

/ Library/Extensions

com [loading]. Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8 - 2016-04-05) [Support]

com [loading]. Driver Logitech.Unifying.HID (1.3.1 - SDK 10.8 - 2016-04-05) [Support]

[loading] com.globaldelight.driver.Boom2Device (1.1 - SDK 10.10 - 2016-04-05) [Support]

[loading] com.globaldelight.driver.BoomDevice (1.3 - SDK 10.9 - 2016-04-05) [Support]

/ System/Library/Extensions

com [no charge]. Greatdy.driver.SystemAudioCapture (1.0.0 - SDK 10.8 - 2016-04-05) [Support]

[no charge] com.livescribe.kext.LivescribeSmartpen (1-2016-04-05) [Support]

com.makemkv.kext.daspi [no charge] (1.5-2016-04-05) [Support]

com.Nike.sportwatch [no charge] (1.0.0 - 2016-04-05) [Support]

[loading] com.nvidia.CUDA (1.1.0 - 2016-04-05) [Support]

Launch system officers: ⓘ

[loaded] 7 tasks Apple

[loading] 156 tasks Apple

[operation] 73 tasks Apple

Demons of launch system: ⓘ

[loaded] 45 tasks Apple

[loading] 156 tasks Apple

[operation] 87 tasks Apple

Launch officers: ⓘ

com [running]. Logitech.Control Center.Daemon.plist (2014-06-19) [Support]

[no charge] com.adobe.AAM.Updater - 1.0.plist (2015-10-13) [Support]

[operation] com.adobe.AdobeCreativeCloud.plist (2015-10-13) [Support]

com.Apple.fonts.plist [failure]

[operation] com.avg.Antivirus.gui.plist (2014-09-29) [Support]

[operation] com.epson.epw.agent.plist (2008-11-14) [Support]

[loading] com.google.keystone.agent.plist (2016-03-02) [Support]

[operation] com.huion.HuionTabletConsole.agent.plist (2014-12-26) [Support]

[loading] com.nvidia.CUDASoftwareUpdate.plist (2016-04-07) [Support]

[loading] com.oracle.java.Java - Updater.plist (2013-08-22) [Support]

Launch of the demons: ⓘ

[loading] com.adobe.SwitchBoard.plist (2013-08-22) [Support]

[operation] com.adobe.adobeupdatedaemon.plist (2015-10-13) [Support]

[loading] com.adobe.agsservice.plist (2015-08-31) [Support]

[loading] com.adobe.fpsaud.plist (2015-10-15) [Support]

[loading] com.atlassian.SourceTreePrivilegedHelper2.plist (2014-07-06) [Support]

[operation] com.autodesk.backburner_manager.plist (2011-08-31) [Support]

[operation] com.autodesk.backburner_server.plist (2011-08-31) [Support]

[loading] com.autodesk.backburner_start.plist (2011-08-31) [Support]

[loading] com.avg.Antivirus.crashpad.plist (2015-09-17) [Support]

[operation] com.avg.Antivirus.infosd.plist (2014-09-29) [Support]

[operation] com.avg.Antivirus.services.plist (2014-09-29) [Support]

[operation] com.backblaze.bzserv.plist (2015-11-07) [Support]

[loading] com.barebones.authd.plist (2013-08-22) [Support]

[loading] com.cocoatech.pathfinder.SMFHelper7.plist (2015-10-29) [Support]

[operation] com.fitbit.galileod.plist (2013-10-22) [Support]

[loading] com.google.keystone.daemon.plist (2016-03-02) [Support]

[operation] com.insynchq.insync.daemon.plist (2014-03-18) [Support]

[operation] com.livescribe.PenCommService.plist (2014-11-16) [Support]

[loading] com.malwarebytes.MBAMHelperTool.plist (2016-03-01) [Support]

[loading] com.microsoft.autoupdate.helpertool.plist (2016-02-29) [Support]

[loading] com.microsoft.office.licensing.helper.plist (2015-03-04) [Support]

[loading] com.nvidia.cuda.launcher.plist (2016-02-03) [Support]

[loading] com.oracle.java.Helper - Tool.plist (2013-08-22) [Support]

[loading] com.purevpn.macapp.HelperTool.plist (2015-11-18) [Support]

[loading] com.sharpcast.xfsmond.plist (2013-11-25) [Support]

[loading] jp.co.canon.MasterInstaller.plist (2014-08-29) [Support]

Launch User Agents: ⓘ

[loading] com.adobe.AAM.Updater - 1.0.plist (2013-08-22) [Support]

[failure] com.adobe.ARM. [...]. plist (2013-08-22) [Support]

[failure] com.amazon.cloud - player.plist (2014-06-12) [Support]

[operation] com.amazon.music.plist (2016-04-03) [Support]

[operation] com.backblaze.bzbmenu.plist (2016-04-07) [Support]

[failure] com.crashplan.engine.plist (2015-11-04) [Support]

[loading] com.f - secure.sync.BTCloud.plist (2013-12-20) [Support]

[operation] com.spotify.webhelper.plist (2016-04-07) [Support]

User login items: ⓘ

Cheat application (/ Applications/CheatSheet.app)

iSyncr Application (/ Applications/iSyncr.app)

OneTime UNKNOWN (missing value)

Moveslink2 application (/ Applications/Moveslink2.app)

Boom UNKNOWN (missing value)

iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox application (/ Applications/Dropbox.app)

Application of Google Reader (Google Drive.app/Applications /)

Path Finder Application (/ Applications/Path Finder)

Agent application of file transfer Android (~/Library/Application Support/Google/Android File transfer/Android File Transfer Agent.app)

Spying UNKNOWN (missing value)

Skype application (/ Applications/Skype.app)

This is application (/ Applications/Voila.app)

Application cloud BT (BT Cloud.app/Applications /)

BT cloud application (/ Applications/BT Cloud.app/Contents/MacOS/BT Cloud.app)

InSync Application (/ Applications/Insync.app)

Plex Media Server Application (/ Applications/Plex Media.app)

Synchronization of box application (/ Applications/box Sync.app)

Garmin ANT Agent UNKNOWN (missing value)

Dropzone UNKNOWN (missing value)

Canon IJ Network Scanner selector application hidden EX (/ Applications/Canon Utilities/IJ Network Scanner selector EX / Canon IJ Network Scanner selector EX.app)

ClipBuddy application (/ Applications/ClipBuddy.app)

AVG AntiVirus application (AVG AntiVirus.app/Applications /)

Sony Ericsson bridge Helper Application hidden (~/Library/Application Support/Sony Ericsson Bridge for Mac/Sony Ericsson bridge Helper.app)

TweetDeck application (/ Applications/TweetDeck.app)

EvernoteHelper UNKNOWN (missing value)

Livescribe AutoLaunch Application (/ Applications/echo Desktop.app/Contents/MacOS/Pen Auto Launcher.app)

Fitbit connect Menubar Helper UNKNOWN (missing value)

Hidden Spotify Application (/ Applications/Spotify.app)

MagicMenu Application (/ Applications/StuffIt Archive Manager.app/Contents/MacOS/MagicMenu.app)

CrashPlan bar menu, UNKNOWN (missing value)

CleanMyMac 3 Menu UNKNOWN (missing value)

CrashPlan bar menu, UNKNOWN (missing value)

Application of espionage (/ Applications/Espionage.app)

Request for EvernoteHelper (/ Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

Dashlane Application (/ Applications/Dashlane.app)

Garmin Express Service application (/ Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)

Play server application (.app /Applications/Playback.app/Contents/Resources/Playback)

MediaFire Desktop Application (/ Applications/MediaFire Desktop.app)

Hidden MacUpdate Desktop Application (/ Applications/MacUpdate Desktop.app)

Assistant to Manager of content UNKNOWN (missing value)

Other applications: ⓘ

[performance]    Suunto.Moveslink2.2912

com [running]. JRTStudio.iSyncrWiFi.90912

[performance] com.adobe.acc.AdobeDesktopService.248992.AD303842-3011-409C-BBDE-018D87D4389B

[ongoing] com.Adobe.accmac.247072

[ongoing] com.aptonic.Dropzone3.73632

com.aptonic.LaunchAtLogin [loading]

[ongoing] com.box.sync.3232

[ongoing] com.cocoatech.PathFinder.105952

[ongoing] com.dashlane.DashlaneAgent

com.dashlane.DashlaneAutoStartHelper [loading]

[ongoing] com.etresoft.EtreCheck.467872

[ongoing] com.evernote.EvernoteHelper.101792

[ongoing] com.fsecure.sync.BTCloud.64672

[ongoing] com.Garmin.Renu.service.82272

[ongoing] com.getdropbox.dropbox.73312

[ongoing] com.globaldelight.VoilaCapture

[ongoing] com.globaldelight.VoilaMAS.125792

[ongoing] com.google.Chrome.85152

[ongoing] com.google.GoogleDrive.85472

[ongoing] com.Google.Android.mtpagent.148512

[operation] com.gopro.GoPro - Studio-GoPro-importer

[ongoing] com.insynchq.insync.135712

[ongoing] com.MacUpdate.desktop6.93152

[ongoing] com.mediaatelier.CheatSheet.67872

[ongoing] com.mediafire.desktop.7712

[ongoing] com.ondesoft.clipbuddy.68832

[ongoing] com.plexapp.plexmediaserver.108192

[ongoing] com.Skype.Skype.111072

[operation] com.sonyericsson.Sony - Ericsson-bridge - Helper.149792

[ongoing] com.spotify.client.112032

[ongoing] com.stuffit.MagicMenu.153312

[ongoing] com.taoeffect.Espionage3.426592

[ongoing] com.twitter.TweetDeck.116512

[ongoing] com.yazsoft.PlaybackMenu.159072

[ongoing] com.yazsoft.PlaybackServer.153952

[ongoing] jp.co.canon.ij.CNSSelectorAgent.158432

[loading] 409 tasks Apple

[operation] 230 tasks Apple

Internet Plug-ins: ⓘ

o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-14) [Support]

Web of Google Earth plugin: 7.1 (2015-06-02) [Support]

Default browser: 601 - SDK 10.11 (2016-01-25)

AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2013-12-13) [Support]

Flip4Mac WMV Plugin: 3.3.7.3 - SDK 10.7 (2016-02-24) [Support]

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-10-13) [Support]

FlashPlayer - 10.6: 19.0.0.226 - SDK 10.6 (2015-10-23) [Support]

AmazonMP3DownloaderPlugin101749: AmazonMP3DownloaderPlugin 1.0.17 - 10.4 SDK (2013-08-24) [Support]

Silverlight: 5.1.41212.0 - SDK 10.6 (2016-01-16) [Support]

QuickTime Plugin: 7.7.3 (2016-01-25)

Flash Player: 19.0.0.226 - SDK 10.6 (2015-10-23) obsolete! Update

googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

SharePointBrowserPlugin: 14.6.2 - SDK 10.6 (2016-03-27) [Support]

AdobePDFViewer: 10.1.1 (2013-08-22) [Support]

GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-03-31) [Support]

EPPEX plugin: 10.0 (2013-09-13) [Support]

JavaAppletPlugin: Java 8 73 update build 02 version Check (2016-02-07)

The internet user Plug-ins: ⓘ

Folx3Plugin: unknown

The Safari Extensions: ⓘ

Dashlane (2015-09-29)

OpenIE (2013-08-24)

3rd party preference panes: ⓘ

Backblaze Backup (2015-11-07) [Support]

Preferences CUDA (2016-02-03) [Support]

Flash Player (2015-10-15) [Support]

Flip4Mac WMV (2016-02-24) [Support]

FUSE for OS X (OSXFUSE) (2016-01-18) [Support]

Java (2016-02-07) [Support]

Logitech Control Center (2014-12-01) [Support]

Time Machine: ⓘ

Skip system files: No.

Mobile backups: OFF

Automatic backup: YES

Volumes to back up:

Macintosh HD: Disc size: 1.11 TB disc: 382,42 GB

Destinations:

Backup [Local]

Total size: 999,86 GB

Total number of backups: 133

An older backup: 28/08/2013, 04:08

Last backup: 06 04, 2016, 16:13

Backup disk size: too small

Backup size GB 999,86 < (disc 382,42 GB X 3)

Top of page process CPU: ⓘ

47% spotify Helper (2)

9% spotify

6% mdworker (16)

5% Google Chrome Helper (26)

4% WindowServer

Top of the process of memory: ⓘ

2.45 GB Google Chrome Helper (25)

Kernel_task 1.37 GB

418 MB mdworker (15)

Pitcher of 369 MB

295 MB Spotify Helper (2)

Information about virtual memory: ⓘ

12,00 GB of free RAM

12,00 GB used RAM (5.64 GB being cached)

Used Swap 0 B

Diagnostic information: ⓘ

7 April 2016, 19:43:50 self-test - spent

April 6, 2016, 17:29:37 ~/Library/Logs/DiagnosticReports/launcher_2016-04-06-172937_[redacted].crash

com.fsecure.sync.BTCloud - Applications/BT Cloud.app/Contents/MacOS/launcher

April 5, 2016, 18:43:40 ~/Library/Logs/DiagnosticReports/garcon_2016-04-05-184340_[redacted].crash

com.getdropbox.dropbox.Garcon - /Applications/Dropbox.app/Contents/PlugIns/garcon.appex/Contents/MacOS/garcon

Your problem is probably caused by enforcing antivirus you have installed which is not only totally useless, but worthless and potentially dangerous for OS X. OS X doesn't have utilities antivirus maintenance, cleaning or other all ... OS X is extremely secure and will work well for years so simply kept to day and another one left.

Tags: Mac

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    briboynyc and dougfulcher

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    Contact HP
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    HP forums
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    ----------------------------------------------------------------------------------------------------

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    ==========================================================

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    ===============================

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