"Impossible recovery disk for this computer. Confirm the type of model.

Dear everybody

I have a prolem on my computer, and my computer is a Sony Vaio VGN-CS230J. My computer operating system is Windows Vista Home Premium 64-bit. Now I use Windows 7 and I want to back to the original operating system recovery, but it does not work. When I want to recover, it displays a message 'can't the recovery for this computer disk. Confirm the type of model. I wish that everyone could help me.

To return to Vista, you must do a clean install, which probably a format the hard disk during the process (at least I'd do a format just to be sure to do it again and not accidentally install two OS on the same system that would create a more serious problem).  Make sure that you backup that data that the process will erase your drive first clean everything.  If you use a recovery disk or a recovery partition provided by the manufacturer, you must contact the manufacturer for advice on how to complete the process, because the recovery process is their to and not Microsoft.  This is the computer we're talking about:http://esupport.sony.com/US/perl/model-home.pl?mdl=VGN-CS230J®ion_id=1?  We can not help you with the process of recovery beyond what I've included below (which is basicially links to the Sony site and ways to contact them or obtain additional information).

If you use the recovery Partition and it does not work, then you might need instead of disk recovery (that you can get from the manufacturer, for a small fee or maybe even do partition recovery - well than if the partition does not work I would ask on the disks, it - see the following) (: http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C427414&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=143790279&stateId=0).  Here are the steps to perform the recovery discs recovery according to Sony: http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C1003796&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=143790279&stateId=0 , but even once, we cannot help you with this.  The error you get suggests the recovery information does not match the model of the computer - which may mean there was an error during production (with the computer or with the recovery software) - but I don't know who to hit and you really do need to talk to Sony about this.  http://esupport.sony.com/US/perl/support-contacts.pl?mdltype_id=24.  If we consider the costs if this system is no longer under warranty, I think I'll try the chat option - although not as effective or as fast as the phone, he can usually answer most questions and help with most of the problems (and tell you how to do the things you need to do and how to get the things you need to get - if anything).  You know the problem and you know the situation and you know what you need to understand, therefore, to ask the right questions and get the answers you need.  If the chat also costs, you could try e-mail even if it will take more time and you'll have to write one that asks everything you want to know the first time or you will go back for days.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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