When you try to upgrade Windows Vista to Windows 7 I get this error: "Windows could not retrieve information about the disks on this computer."

original title: problems of Windows update/upgrade

I'm currently trying to install Windows 7 on my desktop running Vista.

Whenever I run the Setup it comes up with the following error: Windows could not retrieve information about the disks on this computer.
I already put the virtual disk on auto and rebooted several times. I get the same error.
Also, I tried to update my computer by using the windows update thinking that would help... Windows update decides to not work either! It comes up with the error: Windows Update cannot currently check the updates, because the service is not running. You may have to restart your computer.
gain, I restarted and it still does not work.
I am currently running Windows Vista 32 bit on my desk (I thank God for my laptop!).

Help!

First, run Windows 7 upgrade advisor:

Windows 7 Upgrade Advisor
http://Windows.Microsoft.com/UpgradeAdvisor

Note the results and make sure to follow the steps.

Try to install Windows 7 using the USB

Install Windows 7 with a USB memory key
http://www.winsupersite.com/article/Windows-7/install-Windows-7-with-a-USB-memory-key

Tags: Windows

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