Impossible to assign templates to the TMSPE groups.

We run TMSPE on TMS v. 13.2.1. After loading patterns on MSDS, I wanted to allocate these models to relevant groups.

I click on the "assign Templates" to bottom of the 'Model configuration' pane, him "assign templates" dialog box appears, but does not as it should be, after 10 seconds the dialog box disappears, leaving the grayed out users page.

Is that what I missed, or is it a fault which must be connected to the TAC?

Hi Paul,.

You can take a look at the TMSPE diagnostics page in TMS (administrative tools > Provisioning Extension Diagnostics) and see if all the Status' are green? Also try to make the cleaning of all services?

You can also take a look in the database TMSPE (with SQL Management Studio) and check that the models are really in this database.

It could also be a browser problem (I saw a few problems with IE before), so try a different browser as well.

If we can still define models after these checks (and a restart of the server TMS as well), so I recommend you to prosecute with TAC.

Hope this helps,

Arne

Tags: Cisco Support

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