Impossible to cancel the Export PDF subscription?

I wish to cancel the annual subscription to the PDF Export (number of order ADD000160973UK) and request a full refund within 30 days.

I am prevented from doing this and my Bank advised. A complaint will be filed at the Head Office of Adobe 345 Park Avenue, San Jose, CA 95110, and with the financial regulatory authorities if it is not resolved today.

Please help cancel this subscription.

Hello

Sorry for the inconvenience.

Please contact support here: contact customer service, click still need help? Contact us. Make sure that you are connected your Adobe account.

Thank you

Shivam

Tags: Adobe

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    lx_Line_Adj_Assoc_tbl oe_order_pub. Line_Adj_Assoc_Tbl_Type;
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    lx_Line_Payment_val_tbl oe_order_pub. Line_Payment_Val_Tbl_Type;
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    lx_Lot_Serial_val_tbl oe_order_pub. Lot_Serial_Val_Tbl_Type;
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    i the number: = 1;

    Cursor ord_det_cur (l_ord_num number) is
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    where header_id = (select header_id in the oe_order_headers_all where order_number = l_ord_num);

    BEGIN
    fnd_client_info.set_org_context (101);
    for ord_det_rec loop ord_det_cur (1000809635)
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    l_header_rec: = OE_ORDER_PUB. G_MISS_HEADER_REC;
    l_header_rec.flow_status_code: = "CANCELLED";
    l_header_rec.cancelled_flag: = 'Y ';
    l_header_rec.change_reason: = 1;
    l_header_rec.header_id: = ord_det_rec.header_id;
    end if;
    l_line_tbl (i): = OE_ORDER_PUB. G_MISS_LINE_REC;
    l_line_tbl (i) .ordered_quantity: = 0;
    l_line_tbl (i) .header_id: =. ord_det_rec HEADER_ID;
    l_line_tbl (i) .line_id: =. ord_det_rec LINE_ID;
    l_line_tbl (i) .cancelled_quantity: = ord_det_rec.cancelled_quantity;
    l_line_tbl (i) .flow_status_code: = "CANCELLED";
    l_line_tbl (i) .cancelled_flag: = 'Y ';
    l_line_tbl (i) .change_reason: = 1; -"Test"; -"No reason given";
    l_line_tbl (i) .operation: = OE_GLOBALS. G_OPR_UPDATE;

    i: = i + 1;
    end loop;
    dbms_output.put_line ("'start API");
    Apps.oe_order_pub. Process_Order (p_api_version_number = > 1.0
    , p_init_msg_list = > FND_API. G_TRUE
    , p_return_values = > FND_API. G_TRUE
    , p_action_commit = > FND_API. G_TRUE
    , x_return_status = > lx_return_status
    , x_msg_count = > lx_msg_count
    , x_msg_data = > lx_msg_data
    , p_header_rec = > l_header_rec
    , p_line_tbl = > l_line_tbl
    , x_header_rec = > lx_header_rec
    , x_header_val_rec = > lx_header_val_rec
    , x_Header_Adj_tbl = > lx_Header_Adj_tbl
    , x_Header_Adj_val_tbl = > lx_Header_Adj_val_tbl
    , x_Header_price_Att_tbl = > lx_Header_price_Att_tbl
    , x_Header_Adj_Att_tbl = > lx_Header_Adj_Att_tbl
    , x_Header_Adj_Assoc_tbl = > lx_Header_Adj_Assoc_tbl
    , x_Header_Scredit_tbl = > lx_Header_Scredit_tbl
    , x_Header_Scredit_val_tbl = > lx_Header_Scredit_val_tbl
    , x_Header_Payment_tbl = > lx_Header_Payment_tbl
    , x_Header_Payment_val_tbl = > lx_Header_Payment_val_tbl
    , x_line_tbl = > lx_line_tbl
    , x_line_val_tbl = > lx_line_val_tbl
    , x_Line_Adj_tbl = > lx_Line_Adj_tbl
    , x_Line_Adj_val_tbl = > lx_Line_Adj_val_tbl
    , x_Line_price_Att_tbl = > lx_Line_price_Att_tbl
    , x_Line_Adj_Att_tbl = > lx_Line_Adj_Att_tbl
    , x_Line_Adj_Assoc_tbl = > lx_Line_Adj_Assoc_tbl
    , x_Line_Scredit_tbl = > lx_Line_Scredit_tbl
    , x_Line_Scredit_val_tbl = > lx_Line_Scredit_val_tbl
    , x_Line_Payment_tbl = > lx_Line_Payment_tbl
    , x_Line_Payment_val_tbl = > lx_Line_Payment_val_tbl
    , x_Lot_Serial_tbl = > lx_Lot_Serial_tbl
    , x_Lot_Serial_val_tbl = > lx_Lot_Serial_val_tbl
    , x_action_request_tbl = > lx_action_request_tbl
    );
    dbms_output.put_line ('lx_return_status -' | lx_return_status);
    IF lx_msg_count > 0
    THEN
    dbms_output.put_line ('Listing mistakes.. .to order number')-;

    FOR l_index in 1... lx_msg_count
    LOOP
    v: = apps.oe_msg_pub.get (p_msg_index = > l_index p_encoded = > apps.fnd_api.g_false);
    dbms_output.put_line ('Listing mistakes.. .to order number-' | v);
    END LOOP;
    END IF;
    end;
    /

    Please help because it's very urgent.

    Another question: can cancel us orders in the State entry? I tried to frontend, it makes the order quantity = 0 but the order status remains in State of the input.

    Thanks in advance
    Himanshu

    Himanshu salvation,

    Instead of using l_line_tbl (i) .change_reason: = 1, in the script, please use l_line_tbl (i) .change_reason: = 'PLANT REQUEST' & test the issue again. Please check metalink Note 746797.1 for the script to cancel the order using this API.

    If the order is in a State of entry, instead of the cancellation of the order, you can remove the command using the same API.
    Please check metalink Note 746809.1 for the script delete using this API sales slip.

    Kind regards
    Jyoti

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