Impossible to cancel the membership of creative cloud

Similar Questions

• I need to cancel the membership adobe creative cloud now

  Cancel Membership creative cloud

  How to cancel a subscription cloud creative

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• cancel the membership of creative Cloud 9.99

  I want to cancel my subscription of one year cloud

  Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

• I can't cancel my membership of creative cloud. Phone number and links do not work. PLEASE HELP, I WON'T PAY THE NEXT BILL!

  I can't cancel my membership of creative cloud. Phone number and links do not work. PLEASE HELP, I WON'T PAY THE NEXT BILL!

  This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription

  -Start here https://forums.adobe.com/thread/1703848

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  -as well as two links that can provide more details, if the links above don't help

  -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

• Can I just pay for the membership of creative cloud without using paypal?

  Can I just pay for the membership of creative cloud without using paypal?

  See pricing and membership creative cloud plans | Adobe Creative Cloud

• How to cancel the Association for Creative Cloud (monthly)

  How to cancel the Association for Creative Cloud (monthly)

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I want to cancel the payment for creative cloud

  I want to cancel my payment on my creative cloud because I use it not right, but if I want to use it again I just going to renew my subscription.

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Kind regards

  Sheena

• Hi, I would like to cancel my membership Adobe Creative Cloud...

  ... and there is no link with talk/chat with customer service. I am connected and I've been around several links for assistance. I'll be back, but until then send aid.

  You may please check out the link below for instructions on cancellation.

  Cancel your membership creative cloud

  For more information you can contact the Support from Adobe by clicking on the link below.

  Contact the customer service

  Please make sure that you are connected to the right Adobe ID.

  Hope this will help you.

  Kind regards

  Hervé Khare

• What happens when I cancel my membership of creative cloud?

  I had a subscription to creative cloud for two years now and have been very happy with it until this last update of Photoshop CC 2015.5.  After spending a few hours with the technical team to try to get it to open the solution, it is my user account is corrupted, so they created a new user account.  It now opens, but I can't access any of my photos of Dropbox.  Apparently, I have to reconfigure my computer to load it all on this new user account.  I've never had a problem with my account for 18 months, there are and previous updates of Photoshop have never been a problem, I bought the computer.  I decided that I'm not reconfigure my computer around the Software Photoshop CC 2015.5.

  My question is that I have Photoshop CC 2015 and I am very happy with that.  If I cancel my subscription that I don't see the point to pay for other upgrades that do not work or I have to reconfigure my computer, can I still keep Photoshop CC 2015 or is access to this secure software?

  Thanks in advance.

  You might want to think about twice the legal advice, but you are free to continue - it is bound to cost you much more than cancel your subscription costs will eventually, and you're not likely to find someone willing to support what you think that you may have as soon as they see the license agreement that you have accepted your registration.  If you read, you should be able to see why.

  We should not consider the money you've spent as spent for nothing.  Just like anything else rent you (apartment, electricity, telephone, cable TV, etc.) the service ends when you stop paying for it or cancel it.  You do not get to continue using these things once you stop paying, and some of them also charge a fee for early termination.

• Impossible to cancel the membership, Downunder

  I had a year to join Adobe Creative cloud that expired Dec. 21.  I decided to not renew her subscription said I found that I was not simply to use as I had hoped for.  Thus, on 19 December, I started the annulment process.

  I followed links easy to find online and eventually landed on the form https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp.  The Online Chat option was not available (clickable) and the phone option was available Monday-Friday, 05:00-7 pm PT.  That's fine if you are based in the United States but, uUnfortunately for me, I am based in Sydney Australia.  This period before the end of the year is particularly busy and I have found that whenever I was able to work around that he was outside the window of contact reported.

  I managed to contact Adobe After the summer vacation on Jan 11 PT.  However, I was told that my subscription was renewed and I had to pay cancellation fees.  I explained that I had not used the service within a few months, but said flatly I would not able to cancel without paying cancellation fees * and * I had indeed used the service (I blame the service update for it - it should be set to Adobe).  Unhappy with this I asked an escalation.

  I was contacted by the Manager of the climbing overnight who sympathized somewhat and offered to give up 50% of cancellation fee (USD$ 56 - AUD$ 80 - I think).  The subscription is AUD $ 10 per month.

  
  

  To summarize:
  

  
  

  1. the only time you can contact support are from 05:00 to 19:00 PT * according to the Web site *.  The chat feature is not available outside of these hours.

  2. their system does not have a complete abandonment of cancellation fees.  Who would build a system so rigid?

  3. the allegation that I continued to use their products despite my request that I hadn't done in months.  I think that their testimony is based on the traffic generated by the Adobe update that has been installed - but it is the conjecture

  4. why force someone to use the media to cancel a service in the first place?  What purpose is there for that?
  

  
  

  For a company the size of Adobe, I think this is totally unacceptable.  If you're going to force people to use the media to cancel a service and support available 24-5.  I find extremely ruthless renewal tactics that makes for a terrible customer experience.

  As a result, Adobe agreed to not apply cancellation fees.  Kudos to Adobe for this.  I still want to see the problems fixed, but this goes a long way to restoring my faith in Adobe.

• I can't pay for the membership of creative cloud in my country

  I used the trial version for 30 days, I wanted to pay for it, but I get the error "Creative Cloud membership is not currently available in your country or region (Kenya), but if you wish, we can prevent you when it becomes available." If you no longer live in the country or the region, sign in to update your account or create a new Adobe ID for your current country of residence. "For a list of countries in which creative cloud is available, please visit our techniques and language availability page '

  What can I do? Or when I will be able to have the accession of my country. It is very unfortunate because I had a lot of pictures on my cloud I didn't even save.

  Anitannutella,

  You can order the creative cloud Reseller: http://adobedealreg.force.com/PartnerSearch?lang=en

  You can check out: http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf

• Is impossible to cancel the membership of CC - customer support sent me here

  I ve gone through the support and account management page, the only option I get at the end is to post here. At what s * t way provides (not) support the customer, worse still, given the volume of complaints I've seen people with the same issues. I guess that these help inflated the number of messages in the Adobe forums...

  Can someone of the staff please cancel my membership?

  Because apparently filling the forums of junk messages as this is the only way that some clients have to do what is supposed to be 'easy': cancel their subscription. It seems that Adobe could afford a button to do this automatically with all the money they get from the subscription.

  My apologies to anyone who actually uses the forum. You have a good day.

  Hello

  Please contact via https://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  Kind regards

  Sheena

• Impossible to cancel the subscription to Photoshop CC - put Adobe me in red

  I subscribed for a monthly subscription to Photoshop CC in August so when I lost my job I tried to cancel the plan. But it came as if I had never seen a plan saying that I had a free plan for creative cloud. THEN I see a charge from Adobe on my PayPal account, so I reported it as not allowed for free and PayPal rejected my request and charged me. I'm $46 + in Canadian dollars in the red in my account Bank for something that I did not have to cancel. I'm broke with no income and sucks customer service here

  Hi CNRAN,

  You can now self cancel your plan of Adobe Creative cloud of your account page.

  Please consult the help below document to understand the workflow:

  Cancel your membership Adobe Creative Cloud

  I hope that helps!

  Kind regards

  Sheena

• Impossible to cancel the subscription. Help?

  Hello

  I went through the online system and there is no option "Cancel the Plan" as mentioned on the Adobe support page. Contact Customer Care Chat option also does not work. I want to cancel my subscription. If not, how can I achieve this?

  Thank you!

  Hello

  Please check the details mentioned in different countries:

  Cancel your membership Adobe Creative Cloud

  and to cancel the creation account of Cloud, you can also contact customer service

  Kind regards

  Chirag

• Como hago by mid annual cancel registration of Adobe Creative Cloud? Los chats nunca estan habilitados... no me answer in las líneas Atención, pero if I still descontando something that no estoy using

  Realice una registration annual Adobe Creative Cloud, thinking that could access a UN programa favorito. Nunca fue asi. He por todos los medios cancel esta registration intentando y no he could. Alguien me can help?

  Cancel your membership Adobe Creative Cloud

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp