Impossible to contact support, cannot log in to the forums with the account with which I completed the subscription, I want to cancel, but have no option to do so!

Similar Questions

• I subscribed to Pack Adobe and not only there me not allowed to do what I need it to do, he charged me the 9.99 and cannot me access to the subscription describes additional features. Worse, it is - I can't see it in my plans to UNSUBSCRIBE.

  I subscribed to Pack Adobe and not only there me not allowed to do what I need it to do, he charged me the 9.99 and cannot me access to the subscription describes additional features. Worse, it is - I can't see it in my plans on my Adobe account to UNSUBSCRIBE. Help! How can I unsubscribe?

  Hello

  An answer depends on where you bought the subscription for.  Please take a look at your purchase confirmation email.

  (a) Apple App Store

  Contact Apple - Apple Support support

  iTunes - account & billing - Apple Support

  (b) Google Play Store

  Subscriptions on Google Play - game Google Help

  (c) adobe web site

  Cancel your subscription or membership. Acrobat, services Cloud of Document PDF

  If none of the above answers your question, please contact Adobe customer service directly.  Sorry for the inconvenience.

• Cannot open more than 1 pdf with adobe acrobat dc. How to set up so I have to open multiple PDFs?

  Cannot open more than 1 pdf with adobe acrobat dc. How to set up so I have to open multiple PDFs?

  Hi markj15462400,

  Open Acrobat DC, navigate to the Edit-> Preferences-> General-> uncheck "Open Documents in a new tab in the same window.

  Restart your system & now try opening the files.

  Let me know if it solves your problem.

  Kind regards
  Nicos

• I backed up on an external hard drive of PS4 and cannot open it on my iMac with OS 10.8.5. He says to reinstall, but the only version is on my external hard drive. How can I transfer it to my iMac?

  I backed up on an external hard drive of PS4 and cannot open it on my iMac with OS 10.8.5. He says to reinstall, but the only version is on my external hard drive. How can I transfer it to my iMac?

  Hi aliceag,

  You can please download Photoshop CS4 from the following link and install it

  Link: other downloads

  Kind regards

  Tanuj

• Cannot log on to the administration console, cannot pay the Bill late, off site - No Support possible!

  Hello!

  As the title says, I basically can't do anything right now, and BC support has not really been able to help me I asked on this already here in the forums (when the site was still active, it is now no longer). When trying to log in to the administration console, all I get is: 'ERROR: this site is currently unavailable. " "For more information, please contact: (my name)." And Yes, I am the administrator. I created the Web site using Adobe Muse and published using that. No other party was involved, with the exception of Godaddy.com where I bought the domain.

  Unlike, I have been told it should be, I don't get it and never got a form to fill out my payment information to opening a session on the administration console.

  I also get and only accurate above the error message when you try to submit a support ticket, the only place where that I could ask is so here.

  As I mentioned in my previous post, I could not fix my credit card details when the card was no longer valid because I was on vacation and somehow fails to access this menu on mobile. A week later, I received another email, telling me that all the admin services have been disabled until I pay the Bill. At this point I started to receive the above error message. Now, a few weeks later, the site itself has been turned off - I can not even pay the Bill.

  As I'm not very used to do the entire installation from a Web site, I certainly don't want to spend that time again, but just want to pay the overdue Bill.

  Help is very appreciated!

  -Alex w.

  Hi Alex,

  Please submit a ticket via the following form and we will intensify the accounts team: http://www.businesscatalyst.com/contact

  However, I don't see that the site that you can reference is to Bill the partner directly. Therefore, you have to connect the console to the admin of this site the user partner and you will be then prompted with a form of payment to pay the outstanding Bill. It seems [email protected] is the user partner assigned to this portal, please try to connect as a user.

  Thank you.

• error message: 357 errors: more information can be found in the log file: / library/application support/contactsheetII.log before making the contact sheet in PS

  Hello

  I'm doing a Board-contact in PS and I keep coming up with this error message: 357 errors: more information can be found in the log file: applications/library

  I did one before in this way in an earlier version of the PS, but this new version is not letting me. Any suggestions on how I can go beyond this?

  Thank you very much

  Jenn

  If please close Photoshop and try and rename the Photoshop preferences file once.

  Location: preference file works, names, places | Photoshop CC 2014

• Impossible to contact support chat

  I need to downgrade my account and I can't contact support online chat.

  I can't call because I have a very important speech impediment and I prefer to use based chat.

  Can anyone help?  All I seem to get is the ability to post in the forums, but not to chat live.  Thank you

  Please click the link below:

  "Contact customer service ".

  Let me know if this does not work.

  Concerning

  Megha Rawat

• How can I cancel my subscription to creative cloud? Impossible to contact support on the site!

  I ' v tried to cancel my subscription to creative cloud with no luck. When I try to contact the support there is no option for chat or call someone only forum option. It's really frustrating!

  When I selected creative cloud and cancel the subscription from the drop down menus in the text tells me to click on the chat button or telephone to contact the support but THERE ARE No. SUCH BUTTONS VISIBLE! It's an infinite loop if I click on the button only visible on the site which is the "still need help - contact us" and if I click on that it will return to the page where I started!

  PLEASE CANCEL MY SUBSCRIPTION! I am really annoyed that the cancellation of the CC is so hard you have to muscle your game Adobe, now the cancellation process is a joke.

  Thank you

  Arto Mikkola

  Hello

  Now, you can cancel your subscription in your Adobe account page.

  Follow the workflow auto cancellation: cancel your Adobe Creative Cloud membership

  Hope that helps!

  Kind regards

  Sheena

• OfficeJet J3680, cannot log on to the appliance

  OfficeJet J3680, connected by USB to Mac Mini with OSX 10.9.5.

  It worked very well for a long time, but now scanning is broken.  Print still works fine.  All features (printing and scanning) works fine if I connect the USB cable to my MacBook Pro with the same operating system.

  Specifically, I get the error message "unable to log on to the device.  This happens for all types of access attempt (preview, Capture of Image, system preferences > printers and Scanners > Scanner > Scanner open...)

  I tried different solutions, up to and including a complete uninstall and reinstall, with restarting the computer and the printer.

  Update Software Apple (in the App Store) indicates that I have successfully installed HP Printer Software Update Version 3.0.

  Printing SYSTEM has been reset several times.

  Clues?  It's super frustrating that it works on my laptop, but not the desktop computer (where there is meant to be fixed.)

  Hi James!

  Thanks for getting back to me, and Yes you are right and forgive dominant that the printer works with other devices.

  Here are a few suggestions more:

  1. Remove the first printer driver by following these steps: Sunshyn2005: FRUSTRATED! HP 6700 scanning feature does not not with my MAC
  2. Complete a manual uninstall then: Sunshyn2005: Re: definition of Scan
  3. Reinstall the driver v3.0: v3.0 of HP for OS X printer drivers
  4. If it still does not work, try to create another user account

  Hope you enjoy your Monday

• Cannot log on to the computer on the domain

  The other day, I tried to install a product autodesk on my computer. Towards the end of the installation, the installer says that it didn't have enough room on the computer to complete the installation, so I cancelled the installtion and restarted my computer. Then, I went to connect another hard drive along the side of the hard drive that I am running out of. I first turned the computer off, and then plugged the new drive, then restarted. When the computer started he spent a lot of time showing the message "Prepairing... network connections. ». I logged on the server that I was logged in and everything seems to work properly. But whenever I tried to open "My Documnets" from any other folder, I got the message "Generic host process for WIn32 has encountered a problem. I then shut down the computer and deleted the newly added drive. I started the computer and the message "Prepairing... network connections. "even more than usual to the top. I then log on to the server. After I connected, my background appeared but nothing else. Then, I received the message «close connections network...» "and then was brought back to the login screen. Whenever I have connect the other HDD and start, I am able to log in and view my desktop, but if I try to open a file I always get the message "Generic host process for WIn32 has encountered a problem" and restarting windows Explorer. I would like to find a way to be able to connect without going through the other connected hard drive, and I would also like to be able to open files without going through the windows Explorer restarts.

  I am able to start windows internet explorer, but not in google chrome. I currently use internet explore on the problem computer and bar menu, containg File, Edit, View, etc. is only showing a black bar instead of the actual menu items.

  In addition, all the shortcuts on the desktop do not display the appropriate icon that they show only a default icon.

  Hi JWSpitz,

  Your question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please ask your question in the following forum.

  Windows XP IT Pro category

• cannot log on to the Microsoft account showing the 0xd0070005 error code

  I can't login my account because of this error... help me what I can do... step by step... don't know for laptop...

  Hi Alyu,

  Thanks for posting the query on Microsoft Community.

  If I understand correctly, you can not log on to the Microsoft account and get an error. I'm sorry about that.

  1. When exactly do you get this error?
  2. What security software you are using on the computer?

  I suggest connect you to Microsoft Account by going online, i.e. account.live.com and check if you can login to your account.

  Please get back to us with the information required to help you further.

• Acrobat Pro DC - cannot use tools; wrong, says "subscription expired;" wants "serial number", but there is none

  I bought a subscription for Acrobat Pro DC. The payments are current and the plan is active.  When I try to edit a pdf file, I get an error message saying "your subscription has expired."  I hit the button in the Middle, 'enable '. Now he wants my "serial number".  It is a download software, so there is no box of product.  I log into my account, access plans and products, but nowhere it lists a serial number for the program.  I'm going to help in Acrobat Pro ms and choose 'On Acrobat Pro DC', but it does not list a serial number.  I watch the Bills for my monthly payments, but they do not enter a serial number.   I tried the Chat support, but "Nicky" gave me advice of gibberish and then disconnected me after 19 seconds of chat.  I tried phone support, but the polite man whose Indian accent is almost too thick to understand told me that he couldn't help me, when it became clear that it could not take on my machine remotely, due to the security settings of my company.

  Also, I can connect to my Adobe account in a browser (IE or Chrome), but when I select the "Sign In" button at the top right of the window Acrobat Pro DC, it connects, and so I can not sign the program.

  Check your subscription payment has been processed and your adobe id is correct, https://www.adobe.com/account.html

  log out and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• Re: Palm profile is broken? I've upgraded to version 1.2 and have no contact, cannot log on to the Profile Manager?

  I woke up this morring and my phon said he is no longer connect to my profile.  I have reset it like a donkey all I get is

  Disconnected

  You are no longer connected to your palm on this phone profile.

  If you plan to use this phone once again, you can leave the files onb your USB intact.

  If you are finished with this phone, you can erase all your data on the phone and go back to its default value of the plant.

  Key 1: Just restart

  Button 2:Erase all data.

  I tried to restart break in time.  I even called sprint that was like always a waste of time, I have 1 phone and I need to use it today, all day.

  Thank you Palm to dislodge from my phone!

  I found myself stuck in this loop infinite too but I managed to get out my way!

  It worked for me, but your mileage may vary

  Phone must be rooted - I did it with the USB cable

  #1 root your way in

  #2 Invoke sqlite: (I don't know if the db file may be different, but it will be in this directory)

  SQLite3 /var/palm/data/file_.usr.palm.applications.com.palm.app.firstuse_0/0000000000000003.db

  update set = 'false' properties, where name = 'isInvalidToken ';

  update set = 'language' properties, where name = "screenName";

  . Quit

  Leave linux prompt and reboot your phone

  Note: If you want to be ultra safe on this subject (as I was), after the order sqlite

  run-> select * Properties;

  Make a note of the values that you change

  before I updated mine looked like:

  55. No valid token | 2. 3. screenName. string
  55. true | 39. 40. isInvalidToken | Boolean

  Basically IE screenName = 'no valid-token' and isInvalidToken = 'true '.

  "no valid-token" is this ugly page that we constantly receive during startup.

  I'm not positive if isInvalidToken must be set, but I got it anyway.

• Satellite A200-13O: Vista cannot log on to another user or guest account

  Hello

  I run vista basic 32 bit and have problem to open a session on a different user account or guest account.

  I created standard account but when I try to log in there is a note:
  "sign-in failed. Cannot download the user profile.

  I tried to install Microsoft Management Console snap, but he is not in a position with this OS.

  can you tell me what I did wrong or how to put in place another account?

  Thank you very much

  Hello

  In your case I would recommend you to create a new user account and check if it of possible to switch to this account:
  In order to create the new account user, please follow these steps:

  1. Click Start and select Control Panel.
  2. click on user accounts and family safety.
  3. in respect of user accounts, click Add or remove user accounts.
  4. click on create a new account.
  5. Enter the name of the account. Select the account type: Standard or administrator.
  6. click on create account.
  7. Select the account that you just created. Click on create a password.
  8. enter a password for the user account and an indication of password option.
  9. click on create password.

  Now you should be able to use the new user account.

• Cannot log on to the profile following messages "user profile service failed og on.» User profile cannot be loaded.

  When you try to connect to my Vista account download the above, m essage. Other accounts work, but as is the VDP administrator who does not open a session cannot make changes.

  ·                        Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If the above does not work:

  ·                        http://www.Vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

  See if the information in the above tutorial will help you.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

  Difficulty of a corrupted user profile

  After creating the profile, you can copy the files from the existing profile. You must have at least three user accounts on the computer to perform these operations, including the new account that you created.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/kb/947242

  A temporary profile is loaded after you connect to a Windows Vista-based system

  See you soon.

  Mick Murphy - Microsoft partner