Impossible to get a serial number #-purchased from Best Buy

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• Warranty issues for my hp 2000 - 2C10DX bought from best buy 12/09/13

  I contacted Hp August 25 about the warranty on my computer hp laptop 2000-2C10DX, they said that it was no longer under warranty.  So, I sent them (by e-mail) them the receipt and proof of purchase from best buy.  They acknowledgd they received and I would like to hear about them in 1 day.  I bought this computer on 09/12/2013.  Help, my hard drived has failed.  I need help for hp to replace my hard drive.  I entered the computer with hp Helena later.   Online.   So, it must ensure that this guarantee is honored to Best Buy.  Right?

  HP will honor the warranty based on the proof of purchase date. As you have already sent the proof of purchase, you can contact HP technical support and claim the guarantee. The technical team will assess and provide the necessary support.

• buy from best buy or adobe, what's the difference?

  I was thinking about buying the version 14 PS & Premium, but read somewhere that if you buy at Best Buy, I have yet to download files of programs/installation of the Adobe site. Never, I even use my version 12, which was purchased from Best Buy due to not being able to install it by downloading a few files needed, even if it is registered!

  My question is, where can I buy a copy of version 14 and don't have to register, without worrying about download files in order to make it work? Let me know, as this will help my decision.

  Thank you, Linda

  PS: I do not understand why buy from Best Buy means that I have to download files from the site...

  : Linda

  Adobe sells only the latest (14) version for download. In general, you can buy either packing in box (with installation disc), or a download of its appointed dealers.

  You write

  PS: I do not understand why buy from Best Buy means that I have to download files from the site...

  Says who? Looking at online ads, it seems that Best Buy (if it is your store) sells packing in box with the installation disc.

  One of the advantages of purchasing Adobe is that if you are not satisfied with the product within 30 days of the purchase, you can request a refund for return. If you buy elsewhere, you are governed by the seller's return/refund policy.

  If price is a consideration, Adobe gives a reduced price if you can show proof of an earlier version of the program and meet its requirements for name for this. He calls it "upgrade". This 'upgrade' is only a term exclusive pricing in this instance to Adobe. Authorized dealer sometimes has a greater price than the price of 'upgrade' from Adobe. "Upgrade or full" at Adobe, certain products, different prices. Items are sold by Adobe only as purchases. They are sold as a subscription, as are the creative Applications of clouds, like Premiere Pro. The products of elements are not creative Cloud applications.

  RTA

• Could not load the LR 6 on my laptop - I get "update serial number: serial number you provided is valid, but calling it a product was not found on this computer."  I downloaded, from the Adobe Web site and given the serial number when I bought L

  I'll put up a new Macbook Pro the retina, bought this week, and try to install the copy of LR 6 I bought in September 2015.  It is currently loaded on my old Macbook Pro.  I understand that my license allows me to install this on two machines;  This is particularly important now that I move from an old machine to a new one.

  I downloaded the complete file of the LR6, but when I try to install, I get "update serial number: serial number you provided is valid, but calling it a product was not found on this computer."

  I gave the serial number under my account on the Adobe website and delivered when I bought LR 6 September 2015.

  It is said to "Select a product", but only gives me options of Lightroom 1-5, not 6.  My new LR 6 license is useless just 6 months after purchase?

  I opted to buy 6 LR on perpetual license rather than a subscription monthly CC, as my country's currency is devaluing rapidly and I need to be able to afford access.  But now Adobe does not seem to recognize the validity of the copy that I own.  In fact, it is difficult to find a reference to LR 6 on the Adobe web site.

  Can anyone help?

  Thank you

  It shows the message you have purchased an upgrade license, and it asks you to select the older version that you upgraded and provide older version serial number as proof that you are eligible to use the upgrade.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• Recently switched from PC to Mac. I have the CD for the CS6 Adobe Creative Suite for Mac and PC. How can I get the serial number of the CD Mac OS with no disk drive?

  Recently, I switched from PC to Mac. On my PC, I got the Adobe Creative Suite Design & Web Premium (academic edition) CS6. I bought the product through my school and have two installation CD, for Windows and Mac.

  I try now to download this product on my new Macbook, but do not have a hard drive. When I check my saved items, it says that I have the Creative Suite CS6, but under the platform, he said "Winner" and serial number is for Windows product. Of course, this won't work for my Mac OS.

  So my question is, how do I get the serial number of the installation CD Mac OS with no disk drive? I guess that the numbers are different because when I put the Windows product number in the install window on my Mac, it does not work.

  So my question is, how do I get the serial number of the installation CD Mac OS with no disk drive?

  You use this procedure to share your serial number CS6 win to Mac CS6.

  Exchange a product Adobe of a different version of the language or platform

  Download the Installer application download Adobe Creative Suite 6

• need serial number [purchased Photoshop Elements from Amazon]

  I'm unable to locate a serial number of 24 numbers on the disc sleeve or packaging of the Photoshop elements I bought from Amazon. Can someone please?

  You need to continue by the seller on Amazon.  The links below can help, but the main thing is that the person who sold you the license must provide the serial number (or redemption code that allows you to get the serial number).

  Find the serial number of your Adobe product quickly

  Redemption code help

• How to get my serial number lost? I bought my Adobe Creative Suite years from a retailer. This is an installation CD.

  How to get my serial number lost? I bought my Adobe Creative Suite years from a retailer. This is an installation CD.

  Janneh82309070, I looked at the e-mail address you sent me via private message and there is no Adobe software titles registered under this account.  By the document referenced by Ned in the message #1 this discussion, please contact our support team directly at contact customer service if you are unable to locate your serial number.  You want to be prepared with any other e-mail addresses or telephone numbers that may have been used to record the Creative Suite 4.  If the software title was never registered then Adobe will not have a record of the serial number.

  I apologise for the difficulties you have find your serial number Janneh82309070.  Future versions of the Creative Suite registration was automatic to help reduce this type of events.

• I downloaded Lightroom 6 thanks to Amazon and never received an email from Adobe with the serial number, I need to finish my license/registration for the product...where/how can I get the serial number?

  I downloaded Lightroom 6 thanks to Amazon and never received an email from Adobe with the serial number, I need to finish my license/registration for the product...where/how can I get the serial number?

  Hello dakineny,

  Please refer to the link given to find your serial number: quickly find your serial number

  It will be useful.

  Concerning

  Bianka Attre

• I paid for a full year of Muse, but did not get a serial number in one of the emails from Adobe that followed. Anyone know how I can get this resolved?

  I have paid for a full year of Muse 2014.1.1 but did not get a serial number in one of the emails from Adobe that followed. Anyone know how I can get this resolved?

  Hey Kevin,

  Membership requires no serial number for activation.

  Please login with your email on the following link:

  https://creative.Adobe.com/products/download/Muse

  And start using Adobe Muse.

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• Hi, I would love someone to help me get my serial number for this program, that I buy from best buy

  Hi, I would love someone to help me get a serial no for my adobe program that I buy from best buy.

  Number of WINE, redemption Code and serial number

  VIN number starts with the AFDB and 19 characters. It appears under the code barcode on the sticker on the back of the box of the product. VIN number also appears on the Bill labeled as Nbr series.

  

  The Code redemption 24 characters and contains alpha and numeric characters. It is printed in black skin off the coast of the sticker on the back of the box.

  

  The serial number is long of 24 characters and numbers only. It is generated when the user enters the Redemption Code in the site http://www.adobe.com/go/getserial .

• How can I get the serial number for Adobe XI who bought from Amazon, more than two weeks ago?

  I'm trying to get the serial number so that I can have the permanent version of the Adobe XI that I bought on Amazon.  Does anyone know how Adobe warns a buyer for this info?  I bought the software for download don't have is not a box.

  Please visit: http://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html

  Adobe student & teacher Editions require that you check your academic proof after you get the software in order to obtain your serial number. The instructions for this verification process are inside the box. Adobe teacher & editions can be installed and used immediately for thirty days before a serial number is required.

  You will need to go to the site Adobe Student & Teacher Edition eligibility verification listed in the instructions, enter your product code (which is located at the top of the notice), enter your details and provide academic proof. Once your academic status has been verified, you will be sent a serial number. This process can take 1 to 3 days, but you can still run a trial of the software while you wait.*

  If you want to check the status of your application, click on the "Check state" link on the left side of the Web page. If you have any questions about this process, click on the link "Contact us" on the left side of the Web page and fill out the form to contact us at the bottom of the page.

• Lost the CD and the series, need to know how I can get the serial number of the system's installed Adobe Acrobat software

  Need to know how I can get the serial number of Adobe Acrobat software installed in the laptop

  Ask your Adobe Acrobat serial number

  It would be imprudent of me to ignore the obvious - maybe Adobe can help! Depending on how, when and from whom you have purchased Adobe Acrobat, you can contact Adobe and get the serial number of your Acrobat from them.

  Visit the page Adobe find the serial number your quickly for assistance.

  Or you need to dig up your Acrobat serial number and manually decrypt!

• I can't find my serial number for Photoshop Elements version 8. It came with a HP computer I bought in 2010. I recently had to do a recovery, it has been uninstalled. I moved since then and don't know how to get the serial number.

  I can't find my serial number for Photoshop Elements version 8. It came with a HP computer I bought in 2010. I recently had to do a recovery, it has been uninstalled. I moved since then and don't know how to get the serial number.

  Please explain how I can get the serial number?

  James, if it came with the machine and you are not registered, then you can't get it from the dealer where you purchased the machine. PSE 8 is now end of life and we have limited resources for the same thing, make sure you check the system requirements | Adobe Photoshop Elements if you try to install it on a new machine.

  If you want to upgrade to the latest version, you can check: photo editor, change the images. Adobe Photoshop Elements 13

  Atul_Saini

• Update CS4 CS5 with serial number incorrect from pc to mac

  I purchased CS4 a retailer recorded some time ago, but now when I try to save the download, it says the serial number is not valid. Now, I am unable to reach the dealer. I recently moved from pc to mac and want to purchse CS5. It is better to try to save the CS4, so I can benefit from the reduced rate to upgrade to CS5? Or change from pc to mac means I have to buy new software completely and pay full price?

  If I'm right, you are planning to buy CS5 where given by Mylenium article would not help because Adobe provides the platform of the latest swap.

  You will need to contact Adobe... They will check the CS4 serial number is valid or not... and will save it for you.

  Once registered you can immediately place the order for the CS5 on the reduced price for MAC, there will be no time to problem you have cs4 for mac or win

  You should be bothered to your CS4 serial number because if you buy the CS5 upgrade, when you install the product it will ask for the serial number cs4... .Hence get serial number verified otherwise, you will need to buy the new software completely.

  Depends on the number of series CS4, CS5 purchase is not the problem... you should have the correct serial number of cs4, get it checked.

• I need to get my serial number of MS Expression Web 3, I paid and I can't find anywhere.

  As I said, I need to get my serial number of MS Expression Web 3 key Microsoft.

  E-mail address is removed from the privacy *.

  It comes with Vista, upgrade install and activate Forum.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/threads

  Try the repost in Forum Vista programs above, or here:

  http://social.expression.Microsoft.com/forums/en/Web/threads

  See you soon.

  Mick Murphy - Microsoft partner