Impossible to get the upgrade to 2.3.2 to 3.2 to work

A customer asked me to update their meter consumption for them and for me, it seems that the upgrade process does not at all.  I have made several attempts following the instructions in the documentation, and each ends with the same failure; Java Exception errors on the device of the user Web interface login.

  1. I have download the EGGS and make the basic configuration of the device, import of EGGS post I was just setting the password of the user Web interface and time zones.  I tried to connect and configure the basic customer information in the system, I also tried doing nothing and leave it alone.
  2. I opened on the 2.3.2 SSH source server running "service sshd start.
  3. On the destination machine 3.2, I run "importum 10.1.1.13 232" complete the order with errors, request never passwords as expected.  When you look at the message logs, I found that the connection between the destination server has been denied.   Try connecting manually, the SSH connection is denied.  During the migration attempt fails like this, the appliance will be unusable.  Just open the user Web interface product of Java Exception errors.

I managed to solve the problem of connection by adding sshd: ALL the files hosts.allow, but that did not help my migration to complete.  When you run updateum, it now invites me as expected for the source root password.  It seems that it ends, and now the login page for the user interface will go up.  But when I login I get a Java Exception error message.

Hello. Thanks for the detailed description of the problems. I believe that we can correct the problem.

In Version 3.0, we started to encrypt the password for the mail Server Page manage (if one was supplied). This required a manual step to hide this password before the migration. We have neglected to mention this fact in the current migration instructions. I apologize for this error. You have two ways to proceed. I recommend the B method.

Method A:

  1. delete the e-mail server on the 2.3.2 password system (Page manage), repeat migration, and then restore the password

Method B:

  1. SSH to the system 3.2 (or open a vSphere client console)
  2. execute: stopping tomcat service
  3. run: sql (this is an alias for a command that will put you in an interactive shell to PostgreSQL)
  4. type: update 'EmailServer' set password = ";
  5. type: Ctrl + D (hold CTRL and press D). We must return to the Linux shell.
  6. run: service start tomcat
  7. Go to the page manage 3.2 webapp and give the password to the e-mail server in

Please let me know what happens. Thank you.

Post edited by: Dave Briccetti
Noted that it was version 3.0 where the change was introduced. The error reported here affects only the migration of 2.3.2.

Tags: VMware

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