Impossible to implement the file history or select a drive

bought a new laptop from HP Envy with Win 8.1.  Try to put in place the history of the files so I can save not only the computer, but my personal folder on the computer.  Unable to set a record.  When I search the history file, file history is disabled and grayed out - I can't activate it.  When I click on 'choose a player' I I get a message that found no usable disc, but there is a player of DVD - RW (e :)) and 3 USB ports for flash (f) readers.  Why one of them cannot be used, and why can't the message "no usable disk were found" to activate the backup and set up the process?  Thanks for your help with this.

Hello

Thanks for the reply.

In this case, I you suggest to create a new user account and then try history of the configuration files and check if the problem persists. This is to check if the problem is caused due to any user profile related question or not.

See the following article from Microsoft Help to create the new user account.

http://Windows.Microsoft.com/en-us/Windows/create-user-account#create-user-account=Windows-8

Also, try to install the latest drivers, including drivers for the chipset and check if it helps.

http://Windows.Microsoft.com/en-us/Windows-8/all-drivers

For more information, you can consult the following article from Microsoft Help to the history of the configuration files.

http://Windows.Microsoft.com/en-us/Windows-8/set-drive-file-history

Just reply to the State of the question so that we can help solve you this problem.

Tags: Windows

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