Impossible to install applications in the Desktop Manager

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• Uncaught exception handler application when you install the application via the Desktop Manager

  Hello

  I sometimes have a problem when I install my application on the new phones (mainly with OS6 and OS7) using the Desktop Manager. When installing the application net_rim_bb_trust_application_manager raises an uncaught exception as if had been stalled and its eventqueue was too long. The application itself is installed and works perfectly after a battery pull.

  The question is a bit like the problem described in this thread:

  http://supportforums.BlackBerry.com/T5/Java-development/Autostart-on-installation/m-p/471949#M94686

  The problem is that the solution mentioned here does not solve my problem. My request to have multiple entry points and one of them is an autostart entry point but she must leave the application, unless a parameter in the application autostart enabled (which is not the default). I don't see how this should pose problems for the application manager.

  It is also worth mentioning that this happends only when the application is installed the first time on a new device or a new version of the application that is signed with a different code signing key is installed on the device. The problem will not occur if the application is uninstalled and then installed again. This makes me think that it's something with the permissions to a...?

  Someone at - it had the same problem and solved it?

  Here are the 'new' version of this same article:

  http://supportforums.BlackBerry.com/T5/Java-development/write-safe-initialization-code/Ta-p/444795

  Not sure this is the same problem however, because the user described the problem as being present during the installation, date at which the device is fully functional.

  I agree that it is likely to be a permissions issue.  I saw on some devices that the app will throw a ControlledAcessException on first installation, associated with the PersistentStore.  My suspicion is that there is a kind of race condition between the code that runs the auto-start and the code that is supply completely, for the first time the auto start run on installation, the device is not ready for it.  I thought a few seconds delay automatic start of treatment of coding, but never tested it.

• An application using the Desktop Manager Update resets the phone

  I develop for a Blackberry Storm using the plugin Eclipse JDE 4.7. I have change the version number on my application and reconstruction & regenerate ALX. I go to BlackBerry Desktop Manager to upgrade the application, and the phone has to reset. It's very frustrating because it takes almost a minute for it to end.

  The application is a CLDC application, not a module of the system, and does not auto-run at startup, why my device needs to reset?

  It frustrates me to no end, because whenever I make a change to the app and I want to test on the device again, it takes too much time.

  I also noticed that this reset is not always necessary, sometimes just upgraded... but I did not understand why.

  Here are a few useful links I hope re this situation:

  -The reason for which reset is required when you upgrade an application
  Article number: DB-00602
  http://www.BlackBerry.com/knowledgecenterpublic/livelink.exe/fetch/2000/348583/800332/800620/What_Is...

  How to avoid restarting the Simulator to reload an application
  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=java_dev&message.ID=24888

  How to evade taxes of restart of the BlackBerry?
  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=java_dev&message.ID=6808

  As well as the suggestion of RexDoug on termination of your application (which is very good advice), you also think that if you do not change the signature of all the persistent classes, the application will upgrade easier.

• How to upgrade your java application using Blackberry desktop Manager?

  Hi all

  How can I update an application using Blackberry Desktop Manager. ?

  because I'm not able to do this by using "Application loader" > editing Application in the Desktop Manager.

  If please suggest me some reference or guide in this regard.

  Thanks & best regards,

  Narendra.

  Did you change the version number? DM will not recognize the program as an update version number increments unless.

• I can not install the Desktop Manager. He sends me to support.

  I can not install the Desktop Manager. He sends me to support.

  Hello

  Please download and install the Adobe CC cleaning tool use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6. Solution step 3.

  Remove the creative cloud desktop application, Adobe and Adobe application Manager id credentials.

  Download Adobe Application Manager of Adobe - Adobe Application Manager: for Windows: Adobe Application Manager: thank you (Windows), Adobe - Adobe Application Manager: for Macintosh: Adobe Application Manager: thank you (Mac).

  Run the downloaded file. (you will get day progress bar).

  Once the Installation is complete, download Adobe Creative download cloud Adobe Creative Cloud apps | CC free trial Adobe. Install and connect to creative cloud.

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• Would I be able to communicate via USB without having to install the Desktop Manager?

  Here's my situation. My company has a software product for the office that communicates with a telephone connected via USB. Currently, it is a prerequisite to install the BlackBerry Desktop Manager to be able to use the ability to synchronize our software.

  What I am wanting to know is, somehow I was able to realize USB communication without having to install the Desktop Manager? Another question I have is, if it is possible to do this without having to install the Desktop Manager, would there be legal issues that should be considered in what concerns the packaging of the bbdevmgr as well as my package of office software?

  don't know, but I do not.

  It is the second hit on google for "blackberry usb driver.

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22&CPID=OTC-SOFTWAR...

  great entry in this list.

• When we try to install all applications on the Cloud Office it crashes at 90%. If we run the application it works. If we try to update the application from the desktop cloud it hangs at 50%. We have already reconfigured MAC and re-installed the

  When we try to install all applications on the Cloud Office it crashes at 90%. If we run the application it works. If we try to update the application from the desktop cloud it hangs at 50%. We have already reconfigured MAC and re-installed the application of desktop application and cloud several times. The OS is Yosemite.

  Hello

  Please, try the following steps:

  • Log out of the desktop Adobe CC application. (https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html)
  • Set the "Read and write" permissions on the files of Adobe for all users in the following locations:
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    • /Users/ [user name] / Library/Application Support /.
  • Restart the computer.
  • Connect to the desktop Adobe CC application.

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• Unable to update BlackBerry Smartphone OS 7.0 to 7.1 using the Desktop Manager

  Hello...

  I have bb 9380 curve that has OS 7.0, I want to update 7.1.  I downloaded the software for the device 7.1 and installed in the PC but when I try to update via the Desktop Manager, it shows me 'There is no update available for your device'... . How can I update?

  Thank you

  KDATE

  1. you noted in your profile here you have 'none' as a mobile operator or carrier, is this correct?

  2. did you delete the Vendor.xml from PC?

  Go to c:\program files Research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer.) Open Windows Explorer, and in organizing key (on Windows 7, there are similar tools for Vista and XP) click on 'folder and search options. On the display tab, make sure that your computer is configured to display the hidden files and folders. Once you have done this, look for your drive C:\ "Vendor.xml".)

  * Starting with later versions of the OS6, there are now three copies of the SELLER. XML
  C:\Program Files\Fichiers Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
  ==========OR============
  C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
  C:\Documents and Settings\ * name * \AppData\Roaming\Research In Motion\BlackBerry\Loader XML
  C:\Documents and Settings\ * name * \Application Data\Research In Motion\BlackBerry\Loader XML
  You can also just search of the SELLER. XML. ensure that you choose the ADVANCED SEARCH and include hidden files. It should display the file in three places. Delete all copies that it finds.

• BlackBerry Smartphones social RSS/BB Core apps - not available in the Desktop Manager?

  Hello everyone. I'll have a bit of a problem with my Bold 9700 since update to Os 6. (Details attached).

  OS: 6.0 bundle 1676 (v 6.0.0.418) (platform 6.6.0.105)

  Career: Grameen phone (GP), Bangladesh

  Office Manager: 6.0.1.18 (released: December 6, 2010)

  When I connect my BB to the Manager of the Fund, under the 'Applications' tab it does not show any add/del/put option to update the base of BB applications i.e. - BBM, factory installled games or messengers installed (Gtalk, Msn etc.). The only thing displayed are some games/apps I downloaded when I was still with os 5 (attached image).

  

  I also want to add the stream of 'Social' and I understand that this is only possible through Desktop Manager. But, as shown above there is no option to do so.

  Is it because I'm on an operating system that is not yet certified by my career? Or something else altogether? What is the solution?

  Any help would be appreciated.

  Concerning

  Ashraf

  That's the problem with the Office Manager. It will not show the basic BB apps now. To do this, you need to open Loader.exe, a part of the Desktop Manager separately. If you use a windows pc, here's how:
  For x 86 systems:
  C:/Program Files/Common Files/research in Motion/Apploader/Loader.exe
  For x 64 systems:
  C:/Program Files (x 86) /Common Files/research in Motion/Apploader/Loader.exe

  Run it and choose your device, type password if requested and then voila, you have everything you want.

  BB6 updates to 9700, social feeds app and syn music wireless apps are not installed, sometimes also all the BB extra apps such as games like brickbreaker and doc to go are not installed, then use loader.exe to make. Loader.exe can also update your device and let's you choose which you want to install or remove during the process of updating, requesting the dekstop manager now doesnot apps. So better to use loader.exe to update as well. Regarding the upgrade to an operating system not yet supported by your network, unless yu have a problem with your network, that is to say the calls or the internet, keep the last Os because it offers you more.

  All the info and other guides for all associated with blackberry and more are at crackberry, google it and you will get it.

• Problems of peripheral connection to the Desktop Manager and Apploader.exe blackBerry Smartphones

  Just got a new BB8900 last Friday. On Monday, I met a Reload software: 552 error code and after checking online forums for options on how to fix I finally had to reinstall the operating system and reinstall the new applications, which are not checked by the resettlement process. Because I was afraid to become again this error when I rebooted the machine, I immediately made backups every hour I was reconfigure the device and adding my apps.

  Today I was going to do another backup for good measure, and once I have connected my Blackberry to the computer with Desktop Manager running, Desktop Manager crashed and gave me the following error message:

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: DesktopMgr.exe
  Application version: 5.0.0.11
  Application timestamp: 4a4bd539
  Fault Module name: DesktopMgr.exe
  Fault Module Version: 5.0.0.11
  Timestamp of Module error: 4a4bd539
  Exception code: c0000005
  Exception offset: 000d68f5
  The system version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: c4a7
  More information 2: 473b2e845affd1758ca8e66121386d63
  3 more information: 83e8
  Additional information 4: 72466a8a5092651f7fe609f9ec3f3489

  I then tried the APPLOADER. EXE program location in program files/common files/research in motion/apploader. I had used this program yesterday to try to remove applications 1 by 1 with the hope that a single request was causing the error 552. Now for some reason any program as a problem to note the following in the error log file:

  Read 1010fffc location caused an access violation.

  I've looked through several forums and have not found a solution. What I can tell you is the following:

  (1) the phone works well, but I'm afraid by restarting the phone and another 552 error (there were two deleted apps that will be entirely deleted on reboot). Hope everything is fine but I got two of these 552 errors within 24 and the second came without any warning. If I get this error there is no way to make my backup since I can't connect to DM without it crashing.

  (2) it doesn't seem to be a timing issue, but I deleted the Intellisync folder anyway and it does not solve the problem.

  (3) have rebooted my machine without change to the problem.

  (4) have reinstalled DM Version 5 (this time without Roxio Media software) without change to the problem.

  (5) because now I get an error when connecting to DM and trying to run apploader.exe, there seems to be a setting on my phone which may cause problems (I don't know what it can be, but the APPLOADER program finds a violation of place then maybe the Blackberry software is confused about where to find my Apps?)

  (6) the BlackBerry Device Manager works fine and takes note of my device and the serial number it is necessary.

  After my last backup yesterday I probably only installed 3-4 other apps that I had lost and organized/moved files on the phone. So get this problem if shortly after that everything worked fine is staggering.

  Another update: it seemed to me I found the problem.  While RIM support recommended I do a reset, I pushed the rest of the phone feature seems to work very well.  I opted to start removing the one phone applications and then try to connect to the Desktop Manager.

  Once I removed the ZDNet Tech News For the IT professional and rebooted the phone, I was able to connect and make a backup. I'm sure this app works very well for almost everyone, but for some reason (maybe it is in conflict with another application on my phone), Desktop Manager does not do that and close. Initially, I reinstalled again and was able to make a new backup but an hour later Desktop Manager stops again (perhaps by doing an update on the news it creates a conflict with the Desktop Manager).

  Indeed summary of learning since my problem seems to be quite uniqueCurve 8900)

  (1) if the Director of bureau stops and you have tried other solutions on the forums such as deleting the folder Intellisync and reinstalling Desktop Manager, try to remove applications 1 by 1 and restart the phone before trying to connect again to Desktop Manager.

  (2) If you have had this problem, frequently make backups and keep track of what you add to your phone in case there is a problem you know the latest apps to remove (in my case, I couldn't go to my last backup since DM would be closed with the conflict of the app).

  (3) only consider a wipe of the device if you have exhausted your apps withdrawal tests.  Apps that came on your phone which notes the seller in the section about the application that RIM should be good.  Also while on AppWorld apps are offered by BlackBerry, there is no certainty that they will work on your phone.

• Reinstal Cloud but not uninstal not possible as long as the app running, but not other applications in the Task Manager

  Hello

  I need to reinstall the Cloud but uninstal is not possible as long as the app running, but not other applications in the Task Manager.

  Windows 7

  Uninstaller: "another version of office of creative cloud or an installer Adobe is running...". »

  TaskManager: browser runs only.

  Windows Installer / change: "unable to désinstaller creative cloud to desktop. You still have creative Cloud computer applications that need it.

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  Safe mode using the application of Creative Cloud Uninstaller has worked.

• BlackBerry smartphones can not get the Desktop Manager to recognize the connection to the device

  I tried for days now to get the Desktop Manager to recognize a connection on my phone so that I can sync my Outlook contacts and calendar.  So far, I deleted and reinstalled the Manager several times.  I downloaded and installed the driver package.  I tried to do a battery pull before connecting the phone.

  Whenever I connect the phone Microsoft "new hardware found" Wizard opens and it recognizes the Blackberry device but it cannot complete the installation of the phone because apparently missing a driver.

  I love the phone, but it is useless for me until and unless I can sync it with Outlook.  Any suggestions?

  OK, I found and fixed the problem!  It had to do with the new Windows assistant material not being able to find the driver for the Blackberry device.  When I did the uninstall process part included saving the pilot atl.dll.  I assumed it was the driver that I needed to make things work.  I searched on the C: drive for the file, and when the new device Wizard came I pointed to the spot.  The Assistant began to load the driver.  He asked another file that is part of the Service Pack 2 of Windows and I searched and found this one as well and directed the Assistant for her.  It finishes loading and the device is connected.

  The problem at the end of the day was that the wizard could not find the driver that he needed, even if it is there all the time.

  Thank you for the help, it lead me to the solution I needed.

• BlackBerry smartphones, upgrade one 8700 4.1... a problem with the Desktop Manager?

  I bought this phone as a gift (it has been used only for 3 days so it shouldn't me hardware failures) and am always adapt to it.

  The OS is v4.1.0.351, and I expect to give it a bit more use by updating the operating system. Unfortunately, whenever I try to update using a downloaded package and the Desktop Manager (or the line "update" that crosses the D.M., he tells me that my OS is most recent possible. I tried to update a number of times but without success. D.M. is not necessary for updates and does not give me an opportunity to use a downloaded package.

  My carrier is T-Mobile, but I am paid in advance (with a BlackBerry, I'm the 8th grader more cool on the block... too bad I'm 22) and the phone is unlocked to all carriers.

  Thank you very much!

  Hi and welcome to the Forums!

  You use this page to get the updated package?

  • http://www.t-mobile.com/bbupgrade/

  And also according to their complete instructions? If the lot you DL/install on your PC is identical to what is already installed on the BB, which would explain the results you get.

  I suspect that you do not use the package totally correctly is enhanced by the present:

  Psyluna wrote:

  D.M. is not necessary for updates and does not give me an opportunity to use a downloaded package.

  DTM does not such an offer... what you do is to install the package on your PC at the top of the DTM. Then, when you launch DTM, he will offer the update for your OS, but it does not technically she receives DL packaging or not I think. Can be semantic... but just to be clear.

  Finally:

  Psyluna wrote:

  My carrier is T-Mobile, but I am paid in advance (with a BlackBerry, I'm the 8th grader more cool on the block... too bad I'm 22) and the phone is unlocked to all carriers.

  Your specific model of BB is still supported by TM? If not, then they won't be offers a package to update (and all you DL would be on their part is not valid in any case - the package must match exactly to your BB model number... no deviation at all). What you have to do is to pick up the package you want from another carrier and then use these instructions to install:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Good luck and let us know!

• BlackBerry smartphones can not repair or uninstall the Desktop Manager software

  I'm trying to uninstall Desktop Manager 5.0.1 when I tried to uninstall it using the typical Add/Remove Programs in the Control Panel, it appears the following message:

  'Could not access VBScript Runtime for custom action'

  How can I repair or uninstall the Desktop Manager?

  Hi and welcome to the Forums!

  Although not necessarily exactly to your situation, here's a knockout who deals with this error:

  • KB03490 Internal error 2738. Could not access VBscript appears when you install BlackBerry Desktop Manager

  I hope that it contains something useful!

  Good luck and let us know!