Impossible to install the device driver

Had to reinstall Windows 7 due to a malware.  All cleared up and works normally except for one thing: even if I reinstalled Windows using a DVD, my CD-ROM/DVD-ROM drive does not.  I troubleshoot-made the problem through "Devices and drivers" of the control panel.  He tried to reinstalled the driver but in vain.  Then I went into the Device Manager.  I found that the latest version of the software has been installed and received a message that Windows cannot start the device because the information of configuration (in the registry) is incomplete or damaged (code 19).  I uninstalled the driver, restarted the computer and tried to reinstall the driver.  Unsuccessful.  Any ideas?  Thank you.

Here's the answer: http://answers.microsoft.com/en-us/windows/forum/windows_other-gaming/error-code-19-cddvd-rom-problem-please-help-and/d8dbbbe7-cf88-4d18-b4b4-c8851fe5736c

Tags: Windows

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