Impossible to install the Motorola SM56 modem
I can not properly install modem Motorola SM56 using the latest drivers for my Windows Vista ultimate edition. After forcing to install my computer hangs or blue screen of death... Help, please
Karthike,
How do you require the drivers to install? What method do you use?
Try the following:
Download the device drivers on the manufacturer's website. This is a direct link to your device:
Driver universal Windows, Vista/XP / 2 K/ME/98, for the DFV/Universal Modem, exit 6.12.07 (5 MB, zip)
http://www.Motorola.com/business/us-en/business+product+and+services/software+and+applications/software+solutions/data+communications+software/SM56_Software_modem_US-en
On the Support tab, download the Vista drivers. Indexed as: driver for Windows Vista/XP/2 K/ME/98, for DFV/Universal Modem, version 6.12.07 universal (5 MB, zip)
Unzip the downloaded by right-clicking and then extract all, this will generate a file which includes both drivers and executables for installation.
_____________________________________________________________
Update your drivers:
1. go to Start and in the Start Search box, type Device Manager , and then open it.
2. locate your modem (or if it was never recognized, the input of the unit he described), right click and choose Update driver software
3. when the wizard opens select, Browse my computer for driver software
4. click the Browse button and locate the subfolder VISTAXP2K of already extracted files.
5. click Next
6. Windows will install your device drivers.
Restart your computer and test your machine.
______________________________________________________________
If the previous fails, you need to uninstall any previous drivers and / or software pertaining to your modem to do this:
Uninstall the software:
1. go to Start and in the Start Search programs and features, field type open it.
2. locate any software Motorola Modem, click on uninstall.
Uninstall the drivers:
1. go to Start and in the Start Search box, type Device Manager , and then open it.
2. locate your modem (or if it was never recognized, the input of the unit he described), right-click and select Uninstall.
Shut down your computer.
WARNING: Try only the following if you are uncomfortable with adding / removal of material. You are responsible for your actions, otherwise ask a professional to do the job.
Unplug the computer from the power outlet. Open your Tower and your Modem device, keep it off and close your tour. Plug in your computer and boot into windows.
Navigate to the previously extracted folder and run the following file:
ssetup.exe
Software modem install and invites them to restart. Go ahead and stop.
Unplug the computer from the power outlet. Open your Tower and replace your Modem device, close your tour. Plug in your computer and boot into windows.
Test your device.
___________________________________________________________
Declare your results so that we can help you, thank you.
Rami
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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