Impossible to pass to win 8 to win 8.1

I use the computer laptop dell vostro 2520 with pre installed win OS 8. But I can not able to upgrade to win 8.1. Windows store indicates that the option is not for you.

I didn't have any key for the operating system, as it had been pre-installed.

Hi Karthikeyan,

Thanks for posting your query in Microsoft Community.

This problem may occur because of pending updates.

I suggest you to install the updates below and upgrade to windows store.

1 KB 2871389

2 KB 2917499

Check out the link below to download the updates of windows.

http://www.Microsoft.com/en-us/download/default.aspx

See the links to install the updates below.

http://Windows.Microsoft.com/en-us/Windows-8/why-can-t-find-update-store

Response with the State of the question, I'll be happy to help you.

Tags: Windows

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