Impossible to print on Mac 10.6 Snow Leopard - Photosmart Pro B9180

Hello.  I installed 10.6 and I can't print. When installed it detected that I had drivers for the B9180 there and has given a message to tell new pilots would be installed compatible with 10.6. This is the error message when I try to print:

"You must install the software to use this printer. To install the software, choose software update in the Apple Menu. If the software for your printer is not available in software update, contact the manufacturer of your printer. »

So I uninstalled the old drivers for 10.5 because it said the were not compatible with 10.6 on the link below and I thought that was causing the problem.

http://support.HP.com/us-en/document/c01855252

Still have the same error message.  Then I uninstalled all the HP drivers and ran the update from the Apple software.  I need HP drivers and install them, it detected. But it still does not work.

Anyone got any ideas?  I'm going round in circles on the HP website and Google trying to figure out if 10.6 has built in drivers for the B9180.  Any suggestions gratefully appreciated.

Thanks for replying so fast. Very much appreciated. I downloaded these drivers from Apple Support , but they did not work.

I had already seen the HP link

However, read the HP link made me think about something else.  It tells you the impression Q should be already there but if not it tells you how to add the printer.  My printer was already there after the installation of 10.6 and that's how I tried to print (using the old feel Q) so I decided to remove the printer and then add it to the.

It worked!  So I can now print 10.6. Hooray! I tried only a basic page, nothing complicated and it came out OK.  I'll test with some of my work, and I hope it will be OK.  (There is another post here who complains of a dominant in the green color prints - hope that I do not understand this).

Thank you once more you answer - although I had seen the link forward - looking again made me try something else and it worked - in any case, the problem is solved thanks to your comments!

Tags: HP Printers

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