Impossible to reach on the adobe servers
Hello
I am looking for a solution to the following common problems:
Impossible to reach on the adobe servers. Please check your firewall settings, check the time settings on your computer and try again.
A solution to this has been found without having to download it directly?
Thank you
Paireac
Check your hosts file.
to get help and more Advanced solutions to errors in connection with Adobe Creative Cloud and Creative Suite applications
Tags: Adobe
Similar Questions
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Cannot update apps. Impossible to reach on the adobe servers. What continues? Its bad enough I have to rent the apps now and it does not work yet. Ive turned off the firewall and my internet connection works perfectly. How to upgrade my applications?
Hey, if the problem has finally been fixed! I thought you would like to know the solution.
Select Preferences - network - system - advanced - DNS network - click + symbol - Type 8.8.8.8 - Ok - apply.
That's all. Works perfectly now. Very much appreciate your help, thank you.
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Impossible to reach on the Adobe servers, please check the firewall settings and try again
Where download photoshop cc trail is said ^^
I tried to add adobe through firewall
I tried activation adobe inbound rules
I tried to restart my pc
Nothing works please help
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
or
A chat session where an agent can remotely look inside your computer can help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Cloud creative support chat (all creative cloud customer service problems)
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Hi all
Before writing this, I took the time to research online, but no luck.
I decided to buy the photographers CC package. downloaded the installer and moved forward with the installation, allowing to connect my Adobe ID and got the error:
"Download error! Impossible to reach on the adobe servers. Check your internet connection, firewall settings, and then try again. »
I don't use any antivirus or firewall, and there is no redirection port to my internet connection.
The software has been installed in a Mac Pro 2012, running the Mavericks 10.9.5. I completely uninstalled Installer used a CC cleaner App. Also went under the ~/Library/Application Support and ~/Library/Preferences moved these .plists for another clean installation but without success.
Any help will be greatly appreciated.
Thanks in advance for your help.
Hello Mohit,
Thanks for the link, but it was driving me nuts and takes me too long to understand. So, I saved all my work and formatted my hard drive with a new installation of Mac OS x.
That solved the problem.
Thank you all for your comments!
Pedro
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I'm launching the CC Office tab in the menu at the top of my macbook pro bar. The "CC" icon is grayed out now and the message I get when you click on ' impossible to get on the Adobe servers. Please check your firewall settings and try again in a few minutes. I do not have a firewall on my computer and until yesterday it was working fine. I used the CC yesterday to work on a different network, but now I am unable to access it from home.
I tried things that seem obvious to me as uninstall then reinstall the software of Office CC and I turned my mac and turn it on again a few times but nothing helped. I have also tried to follow the other forum posts asking for similar solutions but don't really understand what they are all talk. If anyone can help it would be much appreciated.
Thank you, Jamie
A chat session where an agent can remotely look inside your computer can help
Cloud creative support chat (all creative cloud customer service problems)
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You have a problem with the VAC, it says: "cannot reach the Adobe servers. Check your firewall settings, and then try again in a few minutes". Well I did, but it dosent works, need help, please!
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
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I just bought the 1 year paid in advance with all Adobe Adobe Creative Cloud applications. But when I downloaded it, it said "unable to reach the Adobe servers. Check your firewall settings, and then try again in a few minutes. "I'm on a connection high speed of my PC directly on my Modem. But it worked when I tried on a laptop computer connected to the router.
I have already added exceptions for all adobe in my Windows Firewall and Norton firewall. I tried to uninstall and remove all adobe, but no luck :/
Any suggestion would be great.
I did some more research and found out it had to do with my hosts file, it was blocking adobe breaks. So it's fixed! Thanks for the quick response even when
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Impossible to reach on the Adobe servers - 2016
Hello.
Trying to access the adobe servers when I start creative cloud Manager. However, I always get the error "unable to arrive on the Adobe servers."
I passed the tests in the link below.
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Please note that I uninstalled my antivirus software. I still have the same error.
Don't know what else to try. Very frusted. Any help would be appreciated.
Thank you
Simon
Hello
It seems to be a problem with my antivirus and program windows 8.1 I'd get a computer technician to fix it.
It's not perfect, but I can live with it and have all programs now.
Thank you for asking.
Best regards
Simon
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Adobe Update-Server reachable non, impossible to reach on the Adobe servers.
Hallo,
Adobe end mir neue InDesign-updates to date.
However kann ich die updates nicht installieren. ES kommt immer wieder sharp Fehlermeldung. DAS geht schon den Abend whole so. Die status-Seite von Adobe says, dass alle Dienste reibungslos laufen.
VG
Hello
Here is the solution:
It was a DNS and Proxy problem.
1. use the Google DNS for example DNS from the router. (But it's strange, a day before yesterday, it works perfectly with the DNS from the router).
2. turn off the "use passive FTP Mode (PASV) in system preferences > network > advanced > Proxies."
That's all. It's strange, because one day before yesterday, it worked perfectly.
See you soon,.
Joerg
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Impossible to reach on the Adobe servers when opening creative Cloud
I've never used creative cloud and several app for a long time and never had this problem before. How can this be repaired?
Thank you
Doug
Thank you, Jeff. I'm the only one using CC, so it wouldn't make sense for us to create an entire deployment package. But you have made me think that we changed something on our end that could block me to go to CC. I wish I could remember what setting I changed with Adobe technology that it opens.
WOOHOO! I thought about it and I remember now the setting as the technology of Adobe and found it blocked. We had a proxy server configured for web traffic filtering, but it's gone. I unchecked, and walla, I'm good.
Thanks to shake up my memory, Jeff
~ JDShort
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Adobe Creative cloud continues to print this message and allows me to install in apps "Impossible to reach on the adobe servers, please check your firewall settings and try again in a few minutes" pls help
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
-
I have just the creative application of cloud on my mac than its opening upward and said 'impossible to arrive on the Adobe servers. Please check your firewall settings and try again in a few minutes. I keep trying and it still happens?
Hello
Please make sure that there is no Proxy setting on your network and also check that you are logged into admin and not as mobile admin. You can also try to connect the MAC to a Wi - Fi network to different/open or Mobile Hotspot and disable all antivirus on MAC titles and try to check if the creative cloud app works.
Thank you.
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When I tried to install creative cloud, I got an error 207, so I used the Offline Installer instead. Now when I try to download an app, I just get a 'impossible to arrive on the Adobe servers' error.
I am running Windows 8.1. I can provide download logs if needed. Is it possible that I can solve this problem?
contact adobe by clicking on the 'still need help' support as soon as available, https://helpx.adobe.com/contact.html
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Impossible to reach on the Adobe CC servers
I tried to download the CC for Photoshop trial. Once I open the configuration file, I get an error saying "try to connect to the server. When I try to use the Adobe Application Manager, I get an error message saying "unable to join the Adobe servers.
I also tried the following:
I spoke with a representative of Adobe already today and he consulted my screen and made some changes remotely. But nothing works. The representative told me that it was a mistake with my network. I have internet connection and can access other Web sites and programs very well.
Disable the Firewall/Proxy.
DNS change.
White list Adobe addresses through my ISP.
Check/clean the host file.
Confirmed that I can access Adobe activation site.
Tried to ping Adobe but failed.
I went through the troubleshooting on the Adobe site files.
I disconnected from Adobe and my computer several times.
I've updated to the latest version of Firefox.
I use Windows 7. Still can not configure CC for using Photoshop. Someone at - it any other suggestions?
Libbii thanks for the update.
You can also review the server settings of domain names on the computer. If you continue to receive failures of packages that you can try an auxiliary DNS which is able to provide the good real world of the Adobe servers IP addresses.
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Re: Impossible to get on the Adobe servers when opening creative Cloud
Hello
I encounter the same problem about the update of Lightroom on CC. The error message "Unable to join the Adobe servers" is displayed. I work with Win 10 OS and followed your advice and turned off the firewall, but without success. I would appreciate any advice you have to offer.
Thank you very much
Declan
Branch to a new discussion.
Declanq75090599 the discussion to which you answered was from 2014. Please see Solutions to connect, activation and errors in connection with creative cloud and applications Creative Suite. for more information about how to troubleshoot connection errors.
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