Impossible to reinstall XP after the computer is infected with a virus

Similar Questions

• I have a Dell mini 9 which has no key F-11. The computer is infected with a virus and I need to reinstall the XP operating system. What I'm doing.

  I need a cheap solution because this isn't worth $ 100 a computer store would charge to clean.  No data on this subject just use us it to surf and e-mail while traveling.

  Connect an external keyboard that has an F11 key.

• my computer is infected with a virus. I'm doing a system restore

  my computer is infected with a virus, I'm doing a system restore, but when I click on the tab to do it I get a message tha States window cannot find the path of restoration of the suggestions.

  Hello

  By using the system restore when you have malicious software is not a good idea, although she would go. System restore
  can actually help to spread malware and make more difficult or impossible to remove the malware. Best
  to remove malware and if it does Restore Point then use those IF necessary.

  -------------------------------------------------------------------------------------------------------------------------------
  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

• I'm operating a windows XP Home Edition with service pack 3. Analysis of essential security of a windows shows that my computer is infected with a virus ' "Trojan horse: back/Alureon.A"»

  In January of this year my computer would freeze, or be very slow in its normal operation. This happened constantly. I tried to verify that my windows update check to be sure that I was getting my automatic updates. I was unable to connect to Windows update, no matter how many times I tried. This never happened before. So, I thought that my inability to connect to verify Microsoft Updates could be related to my computer running at a slow speed and / or gel constantly upward. When the computer froze, the only way to recover was to hit the kill switch and crash the computer. After the reboot, the computer could work normally for a period of minutes and resume again slow down and not to freeze completely upwards. For weeks, a Microsoft Tech person (Kevin) worked with me by e-mail and tried to fix my computer problems. Kevin exerted a lot of patience and accompanied me through a series of steps designed to understand what the problem was and fix it. At the time where we ran a Microsoft Scan (Scan, I believe was the name One) followed by an analysis "HijackThis". Kevin then read the results of analysis and recommended destruction of vast print of HijackThis. This has made some slight improvement to operations. As Kevin has attempted to provide additional assistance, I left for vacation. I came back, I did a scan of Microsoft Essential that determined that my computer is infected with a virus called "Trojan:DOS / Alureon.A.

  How do I rid my computer of this Trojan horse and restore my Microsoft updates and restore normal operation of the system?

  Thanks, Ben

  Run this Alureon is a rootkit . This can restore windowsupdate, once he removes the rootkit

• Appeal of spam? your computer is infected with a virus

  I just got a phone call from a woman who herself identified as Support from Dell. She said that my computer has been infected by a virus. I hung up on the caller. Is this a spam call? My laptop is still under warranty. The phone number is 800-425-2067. Thank you.

  Hello

  Thank you for that bring to our attention.

  Dell won't these calls to the clients indicating that the system is infected with the virus and this could be a global scam. You did the right thing by hanging up reported this we. Data protection is a top priority for Dell. Unfortunately, technology phone scams have become prevalent in all of our industry.

  Please read the announcement at the top of the Forum Customer Care, "crooks masquerading Support technique Dell 'and follow the instructions to report the problem.

• a program has hijacked my windows security and insists on the fact that my computer is infected with many viruses. It has a pop-up that scans and tells me I have to buy their safety program. __

  I warned the company that I don't have wist to buy and they sent me a link to download a removal program. When trying to download windows appears and explains that it is a site known for spyware malicious and dangerous and suggest that I reconsider downloadig.

  the support address is * address email is removed from the privacy *.

  and the program they want to download me is * removed harmful link *.

  any suggestions would be greatly appreciated

  Hello

  See the following message to solve the problem of .exe if necessary once you are sure that the system is clean.

  Try Mode safe mode with networking - repeatedly, press F8 that you start.

  The best two methods allow scanners to run and/or AV.exe out of the way or removing.

  1.
  CTRL SHIFT ESC - task manager OR right click on the taskbar - task manager

  Process tab - complete the process on AV. EXE and continue with the uninstall Guide.

  If necessary use start - computer or Windows Explorer to navigate to

  C:\Program Malwarebytes Anti - Malware\mbam.exe or where it is installed - if
  necessary right click on the shortcut of Malwarebytes - Properties - tab - target line to see where it
  is installed.

  Right-click on it and rename it to ZZMbam.COM (or something different than now), then
  Double-click it and run it like this. You can rename it back later. Do the same with others
  programs as needed. Use this method for other necessary - DO NOT ASSUMER one
  program removes all or that there is no other malware.

  ---------------------------------------------------

  2.
  Another method is to use them:

  Use Process Explorer to "Suspend" the process will not stop

  Then use AutoRuns to delete the malicious program startup items.

  Now use UnLocker to delete the files in the malware.

  You may need to do a file at a time.

  Process Explorer - free
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  AutoRuns - free
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx

  UnLocker - free (do not install the adaware Ebay)
  http://www.Softpedia.com/get/system/system-miscellaneous/unlocker.shtml

  AV.exe

  ==============================================

  There are MANY varieties of these with many names, but all can be eliminated with the same methods:
  
  Win 7 Antispyware 2010 XP Internet Security 2010 and Vista Antivirus 2010 is rogue antivirus.
  scams to get you to pay for them while they have no advantage at all.

  How to remove all THE varieties of this malware - please read carefully the removal Instructions.
  http://www.bleepingcomputer.com/virus-removal/remove-antivirus-Vista-2010

  RENAME this as necessary to allow them to perform: (use a different name with the extension .COM instead of .exe)
  
  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run the
  in the regular when windows you can.

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits
  UnHackMe execution)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can download
  here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs.
  It is a single scanner, VERY EFFICIENT, if it finds something to come back here or use Google to see
  How to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses,
  Trojan horses, rootkits, etc.). that has infected your computer despite all security measures that you have
  taken (such as the anti-virus software, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  http://OneCare.live.com/site/en-us/default.htm

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Phone call to home phone saying that Campeau Microsoft for help with my computer is infected with a virus?

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:?  PH false calls from people posing as employees of Microsoft to help me with the infection by the virus. Others have similar appeals? 

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  The game, 6 January 2011 08:26:45 + 0000, spider legs wrote:

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:?  * Ph false calls from people posing as employees of Microsoft to help me with the infection by the virus. Others have similar appeals? *

  * You have problems with programs * error messages * recent changes made to your computer * that you have already tried to solve the problem

  Please, in the future, remove all the verbiage above when you ask for a
  issue. It has nothing to do with your question. And ask your
  questions in the body of the message, not in the title. The title
  should be used only for a brief description of what is the question
  everything.

  Your phone call was a scam. This has been a very common scam these days. Hang
  upward on the appellants as this.

  Ken Blake (MS-MVP)

• My computer is infected with a virus, please help

  Original title: my computer is attack

  my computer is invaded by the different adds and they stay in the background to my slow machine.

  How can I do to stop this.

  Download the free versions of these tools. First check the updates and then run a full scan with each.
   
  
  Malwarebytes Anti-Malware
  http://www.Malwarebytes.org/products/malwarebytes_free
   
  
  SuperAntiSpyware
  http://www.SUPERAntiSpyware.com/
   
   
   
  AdwCleaner
  http://adwcleaner.en.LO4D.com/
   
   
   
   

• My computer is infected with virus/bug I have checkd with Anti virus few records showed infected but could not remove.

  My computer is infected with a virus/bug I have checkd with Anti virus few records showed infected but could not withdraw, step by step programs stoped working, I tried all the things microsoft Web and other webs to run antispy etc, but nothing works programs start, but halfway to display error and stop now even explore stop working, now I had a white windoa screen opens more but I have a lot of data that is important, how to fix it? can anyone help please thanks

  Raz2009,
  If you have a known problem with the virus then I suggest to get an antivirus program that you can boot from and run it without starting Windows.

  Another option would be to format your drive and do a clean install of Windows (this would remove all the data of your drive).  If you have a backup of your data, this is the best course of action.  If you do not have a backup, you can then do a parallel install (This installs XP in a different folder if you don't lose any data). Here is an article on installation options: http://support.microsoft.com/kb/316941
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Fallout 3 stops working after the computer wakes from sleep

  Since the games for Windows Live 3 is out, Fallout 3 has never been the same. He used to work at best my GfWL and now her nightmare. Recently, after that I quit the game and put my computer to sleep, Fallout 3 will stop working completely after wake up. I try to start it and I get them all is a cursor with a small blue rotating light. What is even more strange, is that my computer goes into a State of semi who no longer meet this point where programs and keyboard shortcuts no longer work, but I can browse my hard drive. I try control + SHIFT + ESC to see what the devil but that causes Windows Explorer to stop working. CTRL + Alt + Delete does not work either. No matter what I try, once I start Fallout 3 after the computer wakes from sleep, I can't do the task to the top manager and I can't use my computer. The only way to get it is to hit the reset button or turn off manually. Can someone please help to get rid of this problem?

  Hi murphy449,

  1. did you of recent changes on the computer?

  2. the problem only happens when you start fallout 3 after the sleep mode?

  3. are you able to wake the computer quits successfully sleep mode?

  4. What is the version of Windows installed on the computer?

  Method 1

  I suggest that you manually download and install the latest drivers for display on the computer card and check if it works.

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 2

  If the previous step fails then I suggest that you try the clean boot procedure to check whether a third-party program installed on the computer is causing the problem.

  To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See the link below to learn more about how to clean boot.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  (a) click Start, type msconfig in the search box and press ENTER.

  (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

  (c) under the general tab, click the Normal startup option, and then click OK.

  (d) when you are prompted to restart the computer, click on restart.

  If the previous step fails then I suggest you check the observer after return with details and events for the cause.

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Get the blue screen for about an hour after the computer on in the morning, citing "kernel_stack_inpage_error"

  I started having the blue screen about an hour after the computer on in the morning, citing "kernel_stack_inpage_error"  The error after reboot report cites an error of the pilot, but not accurate, and I don't know how to find out which driver would be.

  Hello

  ·          Since when are you facing this problem?

  ·          Remember to make changes to the system?

  ·          What is the exact error code that you meet in the blue screen?

  ·          When you encounter this error on blue screen? This happens at random, or whenever you access any program?

  I suggest you to follow the steps mentioned in the article below and let us know your progress.

  You receive an error message on a Windows XP-based computer: "Stop 0 x 00000077" or "KERNEL_STACK_INPAGE_ERROR": http://support.microsoft.com/kb/315266

• Programs can not be started, or no response after the computer was not awake mode "Eve"

  Dear Sir.

  My lap top is under the VISTA system. Now the problem is that all programs can not be started or no response after the computer was not awake mode "Eve". I have to restart the computer to recover the computer to normal state.

  Please please let me have your advice to return to my email address: * email address is removed from the privacy *.

  Thank you very much!

  Eric

  Hi Eric,.

  You can follow these steps:

  Step 1: perform a clean boot to verify if an application or service is causing the problem.

  See this article for more information on the clean boot:
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
   http://support.Microsoft.com/kb/929135

  Steps to perform a clean boot:
  a. click the ORB start on your desktop
  b. type msconfig in the search box and press ENTER.
  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
  c. in the general tab, click Selective startup.
  d. under Selective startup, clear the check box load startup items.
  e. click on the Services tab, select the hide all Microsoft Services check box and then click Disable all.
  f. click OK.
  g. When prompted, click on restart.

  NOTE: Please check that you start the computer in normal mode after a repair. Follow step 7 article.

  Step 2: Configure the power settings for keyboard, mouse, and other devices.

  a. Click Start, click Control Panel, hardware and sound, and then click keyboard.
  b. click on the Hardware tab, and then click the properties button.
  c. click Change settings.
  d. click the power management tab and verify that the allow this device to wake the computer is selected.
  e. If "Allow this device to wake the computer" was not selected, select it and click OK.
  Follow the same steps for the mouse as well.

  If the problem persists, disconnect all non-essential devices (printers, scanners, USB drives). Restart the computer with only the original mouse, monitor, and
  connected keyboard. If this solves the problem of sleep/wake, one of the devices was causing the problem. Replace a device at a time and test to see if the
  problem occurs again. Continue adding devices and testing until you find the device that causes the problem.

  Refer to this article for additional troubleshooting steps.

  
  How to troubleshoot performance problems with sleep, hibernation and resume in Windows Vista:
  http://support.Microsoft.com/kb/950686

  Kind regards
  Afzal Taher - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Photoshop CS6 and pulled down a window after the computer screen

  I'm on a MAC and Photoshop CS6 and pulls a window down after the computer screen. How can I get that back?

  Try to click the Green maximize button.

  

• I bought a new computer and also Adobe acrobat Pro XI.  It did not work properly.  I uninstalled and tried to reinstall it, but the computer will not accept the serial number.  What can I do?

  I bought a new computer and also Adobe acrobat Pro XI.  It did not work properly.  I uninstalled and tried to reinstall it, but the computer will not accept the serial number.  What can I do?

  You accidentally type in a redemption code when he says he only wants a serial number?

• After the computer has been infected with virus win32/cutwail.BA computer is very slow at startup

  My computer is infected with this wirus and my wirus program can not take it away from the computer, it make the computer very slow at the beginning, what should I do?

  Hi Andersjohansson,

  Method 1: To fix the performance issue, follow the steps mentioned in the link below

  Optimize the performance of Microsoft Windows Vista

  http://support.Microsoft.com/kb/959062

  http://Windows.Microsoft.com/en-us/Windows-Vista/optimize-Windows-Vista-for-better-performance

  
  Method 2: if a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Method 3: Run Microsoft Security scanner (MSS) for any threat of remnant and try to correct

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: Infected files can be deleted from your computer; There is a chance of data loss.