version 3 of corrupt silverlight. Impossible to uninstall to upgrade to version 4 by method of normal control panel. What should I do?

Media version xp running on a Dell computer. Need a current version of Silverlight to enable me to see movies provided by my cable tv / internet / phone provider.

Hello

1. what exactly happens when you try to uninstall Silverlight Panel? Error message?

2. don't you make changes on the computer before this problem?
3. how exactly did you watch these movies?

Try the steps in the article to manually remove the add tool Silverlight / remove programs.
How to manually remove programs from the add tool / remove programs
http://support.Microsoft.com/kb/314481

Download the latest version of the Silverlight software using the link below and install it the same.
http://www.Microsoft.com/getSilverlight/get-started/install/default.aspx

Tags: Windows

Similar Questions

  • Firefox crashes every time at this moment I have activate the flash plugin. I uninstalled and installed a plugin once again without any positive result. What should do?

    Firefox crashes every time when I activate a flash plugin. It started today after an automatic attempt to update shockwave. I uninstalled flash and installed again. Always the same story. There is no previous version of flash available on the adobe site. What should do?

    In the menu do help-> Check For Updates and follow the instructions to get 3.6.6 who will stop the Flash blocking Firefox.

  • How to uninstall programs that are not listed in the file of control panels?

    I want to uninstall windows defender and norton, so I can install another security system and they are not in the control panels uninstall file.

    You cannot uninstall Defender; It is a part of the Vista operating system.

    http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Defender-on-or-off

    Enable or disable the Windows Defender

    http://Service1.Symantec.com/support/tsgeninfo.nsf/docid/2005033108162039

    For Norton, download and run the above Norton removal tool.

    See you soon. Mick Murphy - Microsoft partner

  • How to uninstall a program when it is not accessible via the control panel?

    I have a program installed in the PC Windows 8 OS (c :)) Program Files (x 86).)  When I go to uninstall this program, it is not accessible by using the uninstaller in the Control Panel feature.   My Control Panel only accesses certain programs to uninstall.  I also have

    tried moving the file, but it will not move, because it says that the file is open.

    Hello

    You can also check in the Program Files (x 86) folder, programs sometimes have an uninstall program in the right folder with the .exe...

  • Corrupted installation - impossible to uninstall or update

    Hello

    Adobe Reader was just passing through an update when my graphic drivers crashed, and I had to force reboot my computer.  When it is started upward, the update was only partially completed.  The installation won't launch at all, and I can't uninstall or perform a manual update.

    The uninstall I get the following error message:

    "Error 2324.  "Could not open the file: D:\Software (x 86) \Adobe\Reader 10.0\Reader\authplay.dll GetLastError:-1073741701"

    Try to install on the current installation, corrupted, I get the following error message:

    "Error 1328.  Error in the application of the fix to the C:\Config.Msi\PT1F32.tmp file.  It has probably been updated by other means, and can no longer be modified by this patch.  For more information contact the vendor of your patch. »

    Can I do to solve this problem?

    You can try the following:

    Run this fix from Microsoft: http://support.microsoft.com/mats/Program_Install_and_Uninstall

    Uninstall the reader using Add/Remove programs

    If you want to reinstall Reader, download from http://get.adobe.com/reader/direct/

  • I'm unable to install Silverlight on my iMac. I can't get it in my internet connections. What should I do?

    I'm unable to install Silverlight on my iMac.  Supposedly, it is supposed to go to my internet plugin folder on my hard drive, but it does not work!  What's wrong?

    I'm unable to install Silverlight on my iMac.  Supposedly, it is supposed to go to my internet plugin folder on my hard drive, but it does not work!  What's wrong?

    Hello

    What browser do you use?

    You could get a faster solution on the following forums.

    Homepage: Apple Support communities:

    https://discussions.Apple.com/index.jspa?view=discussions

    Concerning

  • I am now using CC and want to get rid of CS5 on my Mac, but the uninstall file is missing. I still have the original disks. What should I do?

    Should I re - install CS5 so I can uninstall it then?

    Hello Will, Rob, Nathalie, and Peter.

    Thank you for having responded to my call for help. With all your advice, here's what finally worked.

    I decided to reinstall CS5 Design Premium. (Used only the first disc with the red label, not the contents of the disc with the black tag.)

    At the end of the installation was asked to close the 2 things, which has been SafariNotification.

    I opened "Activity Monitor" and highlighted SafariNotification. Then went to the upper left of the window and tapped the little black x.

    I had to click "Force quit" because that 'smoking did not work.

    The installation of CS5 then finished.

    I went directly in the "Uninstall" folder and you click on uninstall.

    When uninstallation is complete, the files for many of these Adobe CS5 applications were still in my folder apps, but when I looked in them, they were empty. I just threw.

    However, Flash, Photoshop, and Patchfiles was still MB in them but that they would not open, so I just threw those too.

    There it is. I hope that this explanation will help someone someday. Thanks again for your help.

    Liz

  • Firefox tab disappeared, have mysearchdial. No program of mysearchdial in installed programs impossible to uninstall. no way to manage add-ons with or without tab firefox orange

    Could not find a way to get rid of mysearchdial. no tab orange browser firefox so can't get to manage no Add ons and any program mysearchdial in the installed programs in Control Panel, so it is impossible to uninstall.

    tried to change the home page but no matter what I do, mysearch dial remains there. went to mysearchdial web page, followed their instructions, no use. Tried to run malwarebytes anti-malware and it has not seen anything like that. my browser opens really slow. The Microsoft Security Essentials is not helping either. I tried booting from the ERD, start did not find any problem. the search on my computer for mysearchdial or something unknown shows nothing. ran put utilities at the point in the registry, found nothing.

    What should I try next? Thank you very much.

    Hello

    The easiest way is probably to make a Reset of Firefox. This will return Firefox to its default settings. Your personal data (bookmarks, history, etc.) will be saved, but you will have to reinstall all your addons.

    Firefox - modules to reset and refresh settings

    If you don't arrive in the Firefox Orange menu to do the reset and then close Firefox and then hold down the SHIFT key while you open it. This will bring up a menu that gives you the ability to reset Firefox.

    The problem is that (as you've identified) there is a chance that Firefox will get hijacked again if you are unable to remove malware from your computer.

    You can try these free programs to search for malicious software that work with your existing anti-virus software:

    I also suggest looking at the list of programs for starting and turning off one you don't want to or don't recognize. All that is originally from the diversion of mysearchdial is likely to be listed in the startup list, because he wants to run as soon as the computer starts.

    I hope this helps. Let me know if not.

  • Impossible to uninstall and cannot use the minmise/maximize/exit buttons

    I can't use the high minmise/maximize/exit buttons on the right, so I reset FF on the troubleshooting page. That didn't work so I thought I would try a new new download. I think that it is better to uninstall the existing version first so I went to Control Panel/Add & remove but when I type remove flashes and does nothing else i.e. without uninstalling. I tried to go through my computer and programs, but clicking the uninstall wizard does nothing. Grateful for any help.

    Troubleshooting Info:

     Application Basics
    
           Name
           Firefox
    
           Version
           19.0.2
    
           User Agent
           Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
    
           Build Configuration
    
             about:buildconfig
    
     Extensions
    
           Name
    
           Version
    
           Enabled
    
           ID
    
           Microsoft .NET Framework Assistant
           0.0.0
           false
           {20a82645-c095-46ed-80e3-08825760534b}
    
     Important Modified Preferences
    
         Name
    
         Value
    
           browser.cache.disk.capacity
           358400
    
           browser.cache.disk.smart_size.first_run
           false
    
           browser.cache.disk.smart_size.use_old_max
           false
    
           browser.cache.disk.smart_size_cached_value
           358400
    
           browser.places.smartBookmarksVersion
           4
    
           browser.startup.homepage_override.buildID
           20130307023931
    
           browser.startup.homepage_override.mstone
           19.0.2
    
           extensions.lastAppVersion
           19.0.2
    
           network.cookie.prefsMigrated
           true
    
           places.history.expiration.transient_current_max_pages
           13396
    
           plugin.disable_full_page_plugin_for_types
           application/pdf
    
           privacy.sanitize.migrateFx3Prefs
           true
    
     Graphics
    
           Adapter Description
           NVIDIA GeForce4 MX 440 with AGP8X (Microsoft Corporation)
    
           Adapter Drivers
           nv4_disp
    
           Adapter RAM
           Unknown
    
           Device ID
           0x0181
    
           Direct2D Enabled
           Blocked for your graphics driver version. Try updating your graphics driver to version 182.65 or newer.
    
           DirectWrite Enabled
           false (0.0.0.0)
    
           Driver Date
           4-7-2004
    
           Driver Version
           5.6.7.3
    
           GPU #2 Active
           false
    
           GPU Accelerated Windows
           0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 182.65 or newer.
    
           Vendor ID
           0x10de
    
           WebGL Renderer
           Blocked for your graphics driver version. Try updating your graphics driver to version 182.65 or newer.
    
           AzureCanvasBackend
           cairo
    
           AzureContentBackend
           none
    
           AzureFallbackCanvasBackend
           none
    
     JavaScript
    
           Incremental GC
           true
    
     Accessibility
    
           Activated
           false
    
           Prevent Accessibility
           0
    
     Library Versions
    
           Expected minimum version
    
           Version in use
    
           NSPR
           4.9.4
           4.9.4
    
           NSS
           3.14.1.0 Basic ECC
           3.14.1.0 Basic ECC
    
           NSSSMIME
           3.14.1.0 Basic ECC
           3.14.1.0 Basic ECC
    
           NSSSSL
           3.14.1.0 Basic ECC
           3.14.1.0 Basic ECC
    
           NSSUTIL
           3.14.1.0
           3.14.1.0
    

    Try disabling hardware acceleration in Firefox.

    Try a clean reinstall and remove the Firefox program folder before reinstalling a new copy of Firefox.

    Download a new copy of Firefox and save the file to the desktop.

    Uninstall your current version of Firefox, if possible, the settings in the software security and cleaning of the Windows registry.

    • Do NOT remove the data personal when you uninstall your current version of Firefox, because all profile files will be deleted and you will also lose your personal data such as bookmarks and passwords from other versions of Firefox profiles.

    Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

    Your bookmarks and other profile data is stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but make sure that 'delete personal data' is NOT selected when you uninstall Firefox.

    If you keep problems also create a new profile.

  • Impossible to uninstall some programs plug-and-play

    I uninstalled a few programs (which are almost p2p) via the control panel. the programs have not been completely uninstalled so I used regedit and still I can't get rid of them altogether. Help, please.

    Try using Revo http://www.snapfiles.com/reviews/revo-uninstaller/revouninstaller.html instead of Vista uninstalling the program.  If Revo can't find the programs, you will need to re - install them again so they can be removed properly.  Try to uninstall manually or even worse, thanks to the registry, is a work essentially hopeless because files and entries are distributed all over the place and you will never be able to find them all (and may cause problems with your system or other programs by making the attempt).

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • How to uninstall Avira Antivirus when it is not displayed in Control Panel programs installed?

    I am trying to upgrade Vista to Windows 7.  Compatibility report indicates that I need to uninstall a program "Avira AntiVir" that is not visible on the list.  I uninstalled this program ages ago... I thought.

    What should I do?

    Hello EileenBayda,

    Looks like you have still some remains of the Avira program still on the computer. I recommend to use the Avira AntiVir Removal Tool for http://www.avira.com/en/support-download-avira-antivir-removal-tool.

    Thank you
    Darin

  • Photoshop CS6 not uninstall from the Control Panel, please help?

    Hi, I recently tried to open Photoshop CS6 and he tells me to uninstall and reinstall the program but I go to the control panel and it does not work, please help. I'm working on a Win7 64 bit PC.

    Please follow the steps listed in the cleaning of CS for Setup issues tool | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

  • Impossible to uninstall silverlight to install the most recent version, and not a windows package valid

    Microsoft silverlight

    cannot uninstall the previous version of silverlight, I think, to install the latest version. error open. Check that the patch exwhen I try to remove this package_correctif add/delete error shows could not be ists and that you can access it, or contact the application vendor for veerify that it is a valid windowpackage. s hotfix install. also do not know how to check to see what my computer is if it's 65 bits or bits 35

    Hello

    · What is the exact error message that you receive with the error code as appropriate?

    You can see the links below and try the steps and check if it helps: http://www.microsoft.com/getsilverlight/Get-Started/Install/uninstall-arp-win.aspx

    How to troubleshoot issues that may occur when you install, uninstall, or upgrade one program on a Windows computer: http://support.microsoft.com/kb/2438651

    If this is not enough, then I suggest you to send your application in Silverlight forum for assistance on the issue: http://forums.silverlight.net/forums/13.aspx

    Note: To check the version of Windows installed, you can follow the steps from the link below: how to determine whether a computer is running a 32-bit version or the 64 bit version of the Windows operating system: http://support.microsoft.com/kb/827218

  • Impossible to uninstall the silverlight version 4 (missing silverlight.msi file)

    I need to go back to Silverlight 3 to Silverlight 4.  I have a Vista and XP system.  When I try and uninstall in Control Panel, the file silverlight.msi is no longer on my system.  The answers I have found require me to uninstall my HP (and all configurations).

    I've gone through the other posts, but the uninstall of windows Cleanup utility is no longer available.

    Please explain why Microsoft does not follow the same standards they expect all other SW companies to follow?

    Lee

    p29436

    Ask for help with this case, please:

    http://Silverlight.NET/forums/13.aspx

    http://Silverlight.NET/forums/

  • installation of silverlight gives error uninstall old version

    I can't install Silverlight, at least I have uninstall the old version. He won't let me not uninstall the old version (a part is missing)

    Hello
    • What happens when you try to install silverlight?
    • What version of Silverlight you trying to install?
    You can check this link:

Maybe you are looking for

  • Export photos

    HELLO EVERYONE. I HAVE A LIFE OF STORED PHOTOS ON AMAZON CLOUD. HOW TO TRANSFER, COPY, EXPORT OR JUST DRAG AND DROP ALL THE PHOTOS TO PUT ON iCLOUD. ANY HELP WOULD BE APPRECIATED, THANKS

  • automatically deleted from the Inbox shortly after the arrival of messages

    All the messages in my Inbox on my desktop get automatically removed shortly after arrival. They do not yet appear in the junk or deleted either message box! The activity Manager just says: '1 message deleted from the Inbox.Any help would be apprecia

  • Satellite L640 hangs at the splash screen

    Hi all I have a L640 / 01 H that I bought earlier this year. In addition to the original Windows 7 OS, I installed a Linux system on a separate partition. Earlier today, I was using Linux (which is what I normally use) and everything was really slow.

  • Folio 9480 m: HP Folio 9480 m ssd

    Hello My current HP 9480 Folio m has 180 GB SSD, I intend to upgrade the player, I can use a 512 GB SSD? is it supported? Thank you OT

  • Mac pro book: need software of the printer for HP C4480

    I need the software for my HP C4480 print and scan using my MacBook Pro OS 10.9.5. I don't see this option. Can you give the link or give me a suggested alternative. Thank you