Impossible to update Avira anti virus, Adobe Acrobat

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• error code 80072efd, not able to install updates for Microsoft put updated or Anti virus

  I tried to update my laptop with Windows Vista Ultimate Edition with the latest updates of security etc from Windows.  I can't update.  When I try to go to the site it blocks just the pop up with a page download page as mif I am no longer connected to the internet.

  When I try to download updates for the anti-virus software, I get the same problem.  I've followed all the advice available online to those problems, s.  Disabling the firewall and make sure wondowsupdate.com et al. are allowed through the firewall, but nothing helped.

  Please please I need to sort my fear that my laptop is in jeopardy.

  Adam

  It's happened since Sept/Oct 2009... have previously had installed mcafee who started do not work/update

  Believe me: AVG was not installing properly & is not working properly and that you are dealing with an infection hijackware well-rooted here!

  See...

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) won't fix this!

  HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Other useful references include:

  HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

  HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

  Tip: After getting the computer fully patched, download/install KB971029 manually:http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If you need help, please start a new thread in this forum:

  http://social.answers.Microsoft.com/forums/en-us/XPRepair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  Good luck!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Impossible to update my protection virus 8504, 104 error

  Unable to update my virus protection error 8504, 104 can someone help?

  What anti-virus program do you use?

  If you use Norton, see the following: https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20100423022057EN&product=home&version=1&pvid=f-home

• I installed an update and now my Adobe Acrobat crashes

  I installed an update he says was necessary and since I installed the update Adobe acrobat crashes the version of Adobe Acrobat, I use is Adobe acrobat pro DC can someone please advise on what to do I just paid for this service and I was not able to use it because of the constant crashing

  Hi Thomas Dolan,

  Please refer to this link and follow the steps in troubleshooting mentioned: System Windows fix errors, freezes | Adobe software .

  Also please try to repair the installation by navigating to the help > repair installation.

  Could you please let us know the version of the OS on the system?

  When exactly acrobat crashes? Fact it crash when you try to launch acrobat or when you try to open a PDF file?

  Concerning

  Sarojini

• Impossible to update or uninstall the adobe reader software. Popup says could not open HKEY-local etc.

  When I try to update or uninstall the software adobe reader I get popup "couldn't opern HKEY_local etc. and I can't do anything." How to access the HKEY? @

  Hi dicky52237470,

  Please uninstall the drive using this Download Adobe Reader and Acrobat tool - Adobe Labscleanup tool, reboot your computer & reinstall the drive using this link Adobe - Adobe Acrobat Reader DC Distribution.

  Let me know if the problem persists.

  Kind regards
  Nicos

• does not go past the opening screen after update of anti-virus

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: I have AVGFREE

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  For the best help, contact Support AVG anti-virus team Forums.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  You can try the following steps:

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  See you soon.

  Mick Murphy - Microsoft partner

• Impossible to edit PDF files in Adobe Acrobat DC

  I'm unable to edit a file in adobe acrobat dc I've tried with several files and whenever I click on edit pdf it get a pop-up that says adobe acrobat dc has encountered an unknown error, however I was able to change a few pdf files all tried to re download a new file to be saved in acrobat reader and nothing works please help

  Hi imad,.

  We have a work around for this problem. I hope that it will work in your scenario.

  Print the PDF using "Adobe PDF". Edit this new PDF instead of the original one.

  Steps to follow:

  1. go to file-> Print. (Ctrl + P)

  2. Select 'Adobe PDF' as the printer.

  3. click on print. Save in any desired location when prompted.

  4. open the new PDF.

  5 edit.

  Let me know if this helps.

• Impossible to uninstall Noron anti virus using the control panel

  When I ATTEMPT to INSTALL MCAFEE FREE WITH BT HAD to UNINSTALL NORTON ANTIVIRUS DO DELETED NOT the PANEL to HELP broadband WHEN I USED INISTALL of SYMANTEC EMPAQUETER SMARTWEBPRINTING DELETED. MSI AND COULD NOT CONNECT TO THE WEB. WAS IT NOT TO USE SYSTEM RESTORE IN XP THAT MAINTAINS THE NORTON THAT IS UNUSABLE.

  Download Norton Removal Tool and save it to your desktop.

  After that, the form of file open your office.
  http://www.Symantec.com/NRT

• When you try to update AVG, it shows a contradictory anti-virus software that needs to be removed

  Im trying to update my anti-virus software avg and when I get to the last step it says there is a conflicting program called vet anti virus that needs to be removed. I try to remove it and it has an error and will not allow him to be remomed. Anyone got any ideas?

  Im trying to update my anti-virus software avg and when I get to the last step it says there is a conflicting program called vet anti virus that needs to be removed. I try to remove it and it has an error and will not allow him to be remomed. Anyone got any ideas?

  First of all, do not download AVG, it isn't really good product. Use free Avast. Second, what is the error when uninstalling antivirus Vet? Try Revo Uninstaller free

• How can I disable game mode in windows 7 for my Kaspersky anti-virus update

  When I try to update my anti-virus Kaspersky 2016 he won't make any difference. It says that the game mode is activated, I never turned it on and it seems that when I try to do something with Kaspersky it just turns and turns but never does anything.

  It has to do with the anti-virus software try and disable this:

• Adobe Acrobat Reader DC Updater error: 130200 in Win 7 64 bit

  Adobe Acrobat Reader DC Updater error: 130200 is not covered in support issues. Have any suggestions for follow-up, nothing has worked! I'm using Windows 7 Ultimate 64 bit

  After you download the update from DC to Adobe - Acrobat: for Windows

  I get

  

  Thanks for the screenshots of detailed error. They are useful. Follow these steps:

  (1) Please enable MSI logging steps: https://support.microsoft.com/en-us/kb/223300 (this is to log any failure during the installation of the patch)

  (2) please download AcroRdrDCUpd1500920071_incr.msp from: help Acrobat | Release notes | DC Acrobat, Acrobat Reader DC | Update and install it via double click.

  If you see an error during the installation of this patch, go to %Temp% and send me the following files:

  AdobeARM.log

  AdobeARMHelper.log

  and the last MSIxxxx.log (where xxxx is a random number)

  I sent you my email ID via private message.

• Adobe Acrobat 8 - updates of files do not install on Win 7 Professional

  How to install after downloading updates from MSP to Adobe Acrobat files? I just installed Acrobat 8.0 from the original installation CD on a new PC running Windows 7 Professional (64 bit) and have downloaded the 8.1.0 update first, but clicking on get the error message "this patch could not be opened. Contact the application vendor to verify that this is a valid Windows Installer patch package "." Update does not work. He says that he can not find updates. Even when I place the MSP file in the update folder to which it is supposed to download updates, it does not update. What's wrong? Why is this patch installs? Thank you! I really don't want to be stuck with 8.0.0 when I know that the years of updates through 8.3.1 are available, but for some reason some they will not install intuitively.

  Hello

  Acrobat 8 is not compatible with Win 7. Please find the city ko: cts.html #main_System_requirements_for_Acrobat_8_Pro http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-acrobat-family-produ display system requirements for the installation of Acrobat 8. As Acrobat version 8 is very old product so I recommend you to buy the Acrobat11, which has grown more features.

  Kind regards

  Romit Sinha

• Is there a best anti virus tools to remove the virus?

  I have 2 questions:

  (1) is there a best anti virus tool to eliminate all viruses?

  2. I did a problem yesterday is my livelihood system to reboot, I found that it is a virus after having all of the following steps:

  a. first of all, I checked the NTFS Partition if it is damaged or not (result: all the disks are on NTFS only)

  (b) Secondly, I checked my Ram (result: after replacing the new ram also my system gets restart)
            
  c. Finally, I tried with bootable UBUNTU CD (result: that's fine)

  How to solve this problem, I don't want to format my system, I have more important software and data, please give me a solution.

  regarding

  Arun

  I have 2 questions:

  (1) is there a best anti virus tool to eliminate all viruses?

  2. I did a problem yesterday is my livelihood system to reboot, I found that it is a virus after having all of the following steps:

  a. first of all, I checked the NTFS Partition if it is damaged or not (result: all the disks are on NTFS only)

  (b) Secondly, I checked my Ram (result: after replacing the new ram also my system gets restart)
            
  c. Finally, I tried with bootable UBUNTU CD (result: that's fine)

  How to solve this problem, I don't want to format my system, I have more important software and data, please give me a solution.

  regarding

  Arun

  (1) it is an impossible question to answer.  There are constantly new threats, and constant updates the anti-virus tools.  Find a good source of technical reviews that you like and make your own decision.  This forum is for MSE, one of these tools, it is well noted.

  (2) download and run the safety of MS Scanner and download and install and run Malwarebytes anti-malware free edition to scan your PC.
  http://www.Microsoft.com/security/scanner/en-us/default.aspx
  http://www.Malwarebytes.org/
  Yes, both.  And once you are clean, choose a realtime antivirus and install it as soon as POSSIBLE.  (These are both on the scanners in demand, good to control the double and for presumed infections who are ignorant or deactivation of your scanner in real-time).

• Plugin de Adobe Acrobat obsolete

  Hello
  Since today, before opening a pdf document, I get a dark page where I have to click to activate the Adobe Acrobat plugin. I have Adobe PDF plugin for Firefox and Netscape 10.1.5 and I knew it was out of date because I check regularly the page 'check the plugins', it used to be just associated with the yellow key and that was it. Today I get black screen whenever I try to view a pdf in Firefox and I have to click on it to view the pdf. The command Add-ons/Plugins Panel I can see a red warning written above the entrance of plugin indicating "Adobe Acrobat is known to be vulnerable and must be updated".
  I can't update because I have Adobe Acrobat X pro, and I don't want to buy the new version of the suite or install the player pro. My Pc works with WIndows XP SP3 and is old enough, all other plugins are up-to-date, including Java and I don't want to use the new built-in pdf FF reader.

  Any suggestion as how to disable warnings and vulnerability screens or update the plugin without installing Adobe Reader? Thank you

  Hello, you can download the last update of security for acrobat 10.1.6 of http://www.adobe.com/support/downloads/product.jsp?product=1 & platform = Windows

• Satellite P200D-128 - Question about installed Norton anti-virus

  Hi, I bought a Toshiba Satellite P200D-128 last week and to say I'm majorly annoyed with Toshiba would be an understatement, and that understatement. Fine machine autoinstalled as its operating system, and I found I had Norton anti-virus installed, or at least I thought I had because a beautiful Norton logo quicklink arrived on my desk.

  In fact, only a partial shell of Norton installed and actually have an anti-virus properly functioning to connect on the site of Norton. This arrangement is just stupid, because I am well aware, surf the Internet without effective antivirus / anti-malware is not a question of if the computer will get infected, but when the computer will be infected.
  I have the experience to build my own desktop PC, and basically what I do is install an anti-virus package from the DVD drive with a front disc even connect the machine to the internet and then update the anti-virus software anti-virus Internet home before that I would all navigation on the web.

  Not only have a Norton Quicklink on the center of office crazy to think one has a functioning entirely anti-virus / anti-malware installed, but the partial shell of fools Norton also Windows Vista security in thinking there are a lot of anti-virus installed and it also disables the alert windows system that will remind the user of the computer if there is no antivirus installed package.

  This situation should never have been raised and I think it's a shame. Also criminal elements no doubt major behind the likes of malware, which struck upward on the ploy clever to have infected unsuspecting computer user with malicious software, which uses then the malware to put up a false messages of Windows operating system, which informs the user of the computer has been infected and asking them to download a fake anti-virus packages , must be particularly delighted with this situation, in that a user will be once they see such a message may well click the link of Norton and probably find their Norton is only a partial shell and then install one of the packages most likely fake anti-virus.

  If Toshiba and Norton had deliberately set to infect the computers of users with viruses and other malware, it is difficult to see how they could have done a better job of it, unless they had pre-installed viruses and malware themselves on the computer.
  I wonder, this case went to Toshiba and/or / attention of Norton and if so, what they had to say for themselves?

  Concerning the best and warm
  Adrian Wainer

  PS I forgot to mention that the partial shell package Norton also implements a toolbar in their browser, which reinforces even more the (false) impression that we have a fully functional package of the antivirus installed

  Hey Buddy

  I m bit confused about your ad and how you wrote this.

  I would like to mention a few facts:
  I m a Satellite P200 owner (it s even as P200, but with Intel the piece) and my laptop is equipped with the Norton Internet Security program.
  Of course, it s a subscription for 90 days, but it s a functional full version.

  Everything is pre-installed, but you need to configure and create a Norton account.
  I know because I read the instructions and information that are stored on my laptop.

  If you would in a full version of Norton Internet Security, you must create this account also.
  So you must connect to the internet also if you n t have an Antivirus Program preinstalled to set this up.

  Of course it must be updated also with the Internet because the antivirus definition file changes almost every time and the internet connection is required for this update.
  Why is it necessary? Because the image of Toshiba has designed several weeks ago and, therefore, the antivirus definition files is not updated.

  The same thing happens if you don t use the laptop for several weeks and don t perform the update of the operating system or antivirus.
  Don t wonder, therefore, you must connect to the internet to get everything updated.

  Please don t be angry with me, but I have my own opinion, you are one of the users who don t read the manual of the user or any other information that are equipped with Notepad and could be interesting for the use of the computer laptop but only start Notepad, install a few 3rd party apps and don t configure the operating system that is stored on the laptop.

  So I think that we could avoid this discussion if you read and check all detailed ;)

  Hey Buddy.