[URGENT] Vibe Z2 phone Pro is not lit after selecting «encrypt phone»
Dear staff of Lenovo,
Me'm Sudhakar works for Intel, Bangalore. I use the phone for 4-5 months and had some problems of exchange messaging features. So I did a factory reset and tried to quantify phone to install the certificates.
After you select Encrypt phone (phone was at the same time under load 80 + %), phone started and stopped at screen Lenovo. Waited for 10 minutes and then I turned off because the screen does not move even to encrypt page. He always showed the Lenovo screen only. So I did a power OFF using the power button / stop, but now the phone is not yet on.
Tried pressing the hard power button, but it is not powered.
Can you please help? What should I do now?
This is an urgent request that the phone is unusable.
Thank you
Sudhakar
91- ****************
(Bought the phone using India Flipkart)
Moderator Note: phone removed for the protection of the Member.
Dear staff of Lenovo,
Phone started to work after leaving unattended for 3 days. Battery is completely empty and after that when I plugin the charger the LED started to blink red and the restoration began to work... Not sure why the battery should be drained completely.
A factory reset after that and now phone is functional...
Thanks - I'm glad I don't have to visit the service center
Thank you
Sudhakar
Note from the admin; personal information in order to avoid misuse.
Tags: Lenovo Phones
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