Impossible to upgrade to Windows 7 10

I am trying to upgrade my computer laptop windows 7 to windows 10.  I get an error indicating that Microsoft Office, click on and execute must be uninstalled.  I tried to uninstall in the menu of programs to uninstall the control.  Did not work, said something to the effect cannot uninstall if this problem persists contact microsoft.  I have goggled some fixes (uninstall in safe mode) which did not help.

Anyone has any ideas or a play by play to get it to uninstall.

Thanks in advance,

Original title: windows 10 install error

Hello

Please contact Microsoft Community.

I understand that you cannot uninstall the program.

I will definitely help you with this.

Please provide the information below.

1. What is the exact error message you are getting?

2. are you on the admin account or standard user account?

According to the description, you are using Windows 7, I suggest you go through the below methods:

Method 1: Try running the fixit using link below:

https://support.Microsoft.com/en-us/mats/program_install_and_uninstall/en?WA=wsignin1.0

Method 2: Try the clean boot:

A clean boot is executed to start Windows by using a minimal set of drivers and startup programs. This will eliminate the conflicts of software that occur when you install a program or an update or when you run a program in 8.1 of Windows, Windows 8, Windows 7, or Windows Vista. You can also troubleshoot or determine what conflict is causing the problem by performing a clean boot.

How to perform a clean boot in Windows

http://support.Microsoft.com/kb/929135

Note: See "how to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.

Also check out the link below:

https://support.Office.com/en-us/article/uninstall-Office-2013-Office-2016-or-Office-365-from-a-PC-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?UI=en-us&RS=en-us&ad=us

I hope this information helps. Reply to the post with an up-to-date report of the issue so that we can help you more.

Tags: Windows

Similar Questions

  • Impossible to upgrade to windows vista ultimate from vista home Basic using the upgrade disc

    I bought a disc "to upgrade use only" Windows Vista Ultimate at my University and tried to upgrade my current version of Windows (Vista Home Basic).

    At the stage where I had to select the 'Upgrade' or 'Custom' installation option, I noticed that the interface was telling me, 'Upgrade Disabled"with a message that has been along the line"this version of windows is already installed and cannot be upgraded."
    I know that the upgrade disc was probably intended for the upgrade from an earlier version of Windows like XP, but I assumed that because Microsoft also sells discs "Anytime Upgrade" to do exactly what I'm trying to accomplish this I would have had no problem.
    For any help or suggestion that contact would be greatly appreciated.
    Thank you in advance.

    It's all about Service Pack.
    We don't know what you have.

    If Service Packs came pre-installed on the operating system, there is no way to uninstall them.
    You will need to swap the disk to upgrade to a later version that includes the missing Service Pack.

    In this case, your upgrade disk has NO Service Pack installed with it.

    Take it back to the University, if you cannot uninstall SP1 operating system.

    See you soon... Mick Murphy - Microsoft partner

  • Thunderbird impossible sendmail on mail server yahoo after upgrading to Windows 7 Pro on an ASUS BP1AD PC. Tried 31.2 24.6 configured in IMAP & Thunderbird.

    After recently upgrading to Windows 7 Pro on an ASUS BP1AD PC, I can receive emails but NOT send using the yahoo mail server. I am set up to use the IMAP protocol. Other e-mail servers/accounts do not have this problem. I get the error message right is an alert which States: "an error has occurred when sending mail. The mail server responded: unverified address - see http://help.yahoo.com/I/us/yahoo/mail/manage/sendfrom-07.html. Please make sure your e-mail address is correct in your mail preferences and try again"if my email in Thunderbird is good enough upward with i. sending messages. Is there something obvious that I'm missing?

    did you actually check your mailing address in your web account to yahoo? That is to say had them send you a special courier to check that it actually works? Sounds stupid, but they made me do it years ago.

  • Pavilion P6-2330: Impossible to upgrade successfully from Windows 8 to 8.1

    I've updated Windows all files by following the instructions, updated the BIOS and back to the top of my files. I followed all the instructions and the result is a Windows 8.1 installation no funcitoning in which the screen keeps refreshing, sometimes bring back all the icons on the desktoop or simply refreshing do not at all. The courses is visible and sensitive, in part, but nothing is operational.

    The screen flashes could be a monitor driver problem that I also checked and nothing was. I simply can not properly finalize the upgrade! This is the first time in my life with Windows (since it first came out) that I can't magage to install an upgrade.

    Whatam I have lack?

    Thank you

    Rodrigo

    Software deals with mysterious way: I finally managed to get the Windows operational 8.1 upgrade. the process was complex, multi-tasking and boring and goes more or less like this:

    1. first of all, make sure that your Windows 8.0 has all the updates that are available. Then, go to the command prompt and run the SFC \SCANNOW utility. You can find corrupted files and secure them.

    2. then install the upgrade for Windows. It will certainly install and appear to the system, but it will not respond and will present a flashing screen. Do not despair!

    3. restart the PC and hold the F11 key, until you get a blue screen with a list of languages. Choose one (probably English) and go to the page with the REFRESH and RESET the buttons of your software. Hit refresh. If it doesn't, try the RESET button. In my case, it offered to re - install - surprise, surprise - 8.1 of Windows, and it worked!

    4. After installing Windows 8.1 running an UPDATE OF FILES of WINDOWS before doing any other thing on your PC.

    It took me more than 2 1/2 weeks and several reinstl = all 8.0 Windows until I understood.

    Thank you for your kind assistance, Mr. Nuccii!

    Have a great week!

    Rodrigo

  • HP 15 Notebook P: Impossible to upgrade / reserve slot for windows 10

    Many of my friends has slit reserve alr windows10 upgrade and I also want an upgrade of windows 10 in the coming months, but now I am facing a problem... With all the windows update done, I could not yet move to windows 10 >

    Hello:

    This is what worked for me...

    I zipped and tied a tool that hopefully will get windows 10 icon on the taskbar of your PC, as it did for me.

    To run it, unzip the file and right-click on the file and select run as administrator.

    After reading the disclaimer notice, run the first menu item to confirm your PC has the required updates.

    Then run the second menu item, and it is the one that did the trick for me.

    Then simply click on the GET W10 icon to get a software booking W10.

  • Try to upgrade to windows 7 and impossible because of Kaspersky

    I used to use "kaspersky anti-virus" around 2007 or 2008 and uninstalled but I guess that some components still remain, I tried the "kavremover10.zip" on the site of removal of Kaspersky and received a message that detected no components. I also typed in 'service' in the field of research from my computer and scrolled down but could not tell which files have been linked to Kaspersky, I mean how can tell you? I disabled "windows firewall and my third party firewall" so before you try to go to "windows 7". There must be a way to rid my computer the remaining components of kaspersky, can anyone help? I believe that the version of Kaspersky anti virus I had was before 2009, I keep seeing intakes for 2009/2010.

    Windows Update has nothing to do with the upgrade of Windows. Please post future questions about the upgrade in this forum: http://social.answers.microsoft.com/Forums/en-US/w7install/threads
    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Optiarc bd rom bc - 5500 s work stopped during the upgrade to Windows 7, Windows Vista 64-bit impossible to load the driver.

    Hello

    I use sony vaio VGN-FW290 JTH. I tried to upgrade to Windows 7 and has been invited to uninstall iTunes, Vaio Care, ATI Catalyst Install Manager, ATI Catalyst Control Center, Google Toolbar. I uninstalled it, rebooted the PC and then tried to run Windows 7 installation DVD. Then, I realized that my CD/DVD/BD does not, marked with! in the Device Manager. I tried the procedure in this forum to the http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/957a26d4-4219-4b76-8e89-2e74e6ee2a0e/. I ran SFC tool - it pointed out some problems he couldn't fix it. I tried to update to the latest drivers for the drive, but Windows says that the latest drivers are installed. The properties for the device say: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39):

    I hope someone from Microsoft or Sony can help - I think that it is catch 22 during the upgrade to Windows 7.
    Concerning
    Tomgold

    Hi tomgold,

     

    Welcome to Microsoft Answers Forums.

    This can also occur if an incorrect device driver has been installed for the DVD-ROM device.

    I suggest that you visit the DVD drive manufacturer site download the latest drivers for the drive and install on the computer and if it works. Make sure you download the Windows vista 64-bit driver.

    Device Manager error codes

    http://support.Microsoft.com/servicedesks/webcasts/wc091802/devicemgrerrcodes.htm?gssnb=1

    If the above, step fails I would suggest that you run the patch available in the link below and check if it works.

    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Impossible to upgrade Edition Vista Home premium to Windows 7 Home premium. I get an error type of 3211266.

    Yes, I know, I'm a little late.  Vista works fine on my PC and now some third-party vendors are abandoning support of this platform, so I'll try to upgrade to Windows 7 to get a mileage more than my PC until I have to replace it.  I ran the Windows 7 Upgrade Advisor and he said I could upgrade to Windows 7 Home Premium.  It works fine for a few hours, then stops in a few words about the 75% mark in the part "Transfer files, settings and programs" of the upgrade and I get the message - "the installation cannot continue.  "Your computer will now reboot and that your previous version of Windows will be restored.  The good news is that the restoration has worked flawlessly.

    I saw the setupact.log file and note these messages (in bold & underlined characters):

    2016-05-30 10:58:13, info MIG transformation of security model for upgrade...
    2016-05-30 10:58:13, info MIG SceSetupSystemByInfName questioned with success the number of cycles (483)
    2016-05-30 10:58:14, AsyncCallback_SysprepStatus MIG of information: status: 0
    2016-05-30 10:58:23, Callback_NewSysCmiUpgradeSecurity MIG error [0 x 080815]: error in SceSetupSystemByInfName model treatment upgrade (1208) [gle = 0x000003e5]
    2016-05-30 10:58:23, PublishCriticalError MIG Info: Setup cannot continue. Your computer will now reboot and your previous version of Windows is restored.
    2016-05-30 10:58:23, info [0x0a013d] UI accept Cancel. Leaving the Page's progress.
    2016-05-30 10:58:23, current user interface pages and destination Info [0x0a013e] are the same. Judgment of navigation.
    2016-05-30 10:59:51, CallBack_DiagnosticDataSend DIAG Info [0 x 070042]: called with the notification of error published by ErrorHandler
    2016-05-30 10:59:51, info [0x0a0023] run UI ProgressInfo\SendDiagnostics task: StartProgress
    2016-05-30 10:59:51, DiagnosticDataSendWorker DIAG Info: Phase = 4 start time was 0X30D5CF248, end time was 0X30D5CF477, total was 0X22F
    2016-05-30 10:59:51, DiagnosticDataSendWorker DIAG Info [0 x 070044]: startSetupTimeInSecs = 0X30D5C9197
    2016-05-30 10:59:51, info [0 x 070045] DIAG diagnosis treatment given to the 2016-05-30 10:59:51
    2016-05-30 10:59:51, DiagnosticDataSendWorker DIAG Info [0 x 070046]: endSetupTimeInSecs = 0X30D5CAE27
    2016-05-30 10:59:51, DIAG DiagnosticDataSendWorker info: setupInstallTime = 0X1C90
    2016-05-30 10:59:51, DIAG DiagnosticDataSendWorker info: the user is NOT ACCREDITED-IN M² and Watson.
    2016-05-30 10:59:51, info [0x0a0024] run UI ProgressInfo\SendDiagnostics task: EndProgress
    2016-05-30 10:59:51, AsyncCallback_DiagnosticsSendStatus MIG of information: status: 0
    2016-05-30 10:59:51, MIG AsyncCallback_DiagnosticsSendStatus info: no information available courses
    2016-05-30 10:59:51, info [0 x 090095] PANTHR called WdsExitImmediate!  The execution stops and the queue will not be saved.
    2016-05-30 10:59:51, info [0x09008c] PANTHR SeqExecute - stop, since WdsExitImmediate() has been called
    2016-05-30 10:59:51, info [0 x 090086] PANTHR pWorkerThreadFunc - stop
    2016-05-30 10:59:51, info [0 x 090086] PANTHR pWorkerThreadFunc - stop
    2016-05-30 10:59:51, info [0 x 090086] PANTHR pWorkerThreadFunc - stop
    2016-05-30 10:59:51, PANTHR DeleteCriticalSection info to pExecQueue-> csLock;
    2016-05-30 10:59:51, info [0x0500bd] of THE Module_Term_DU called
    2016-05-30 10:59:51, info [0 x 050081] of THE WaitAndCleanUp of THE...
    2016-05-30 10:59:51, info [0x0500a1] OF THE fact with THE... DUMgr cleaning
    2016-05-30 10:59:51, info [0 x 050082] with WaitAndCleanUp BECAUSE of THE...
    2016-05-30 10:59:51, info UI CallbackWin32UITerminate: removed WizardUI
    2016-05-30 10:59:51, info [0x0605a6] IBS requested UI to hide pages selection of language and regional settings.
    2016-05-30 10:59:51, Module_Term_Productkey IBS Info [0x06010d]: the valid product key in the table, see the property hide the value.
    2016-05-30 10:59:52, info [0 x 090081] PANTHR destroying any source not cited modules! (SEQ6)
    2016-05-30 10:59:52, info [0x0601d7] IBS InstallWindows:Error Type = 3211266
    2016-05-30 10:59:52, info [0 x 090009] PANTHR CBlackboard::Close: c:\windows\panther\setupinfo.

    I'm puzzled.  I looked in the forum for this error and did not find the same upgrade scenario that I am experiencing.  All advice is appreciated.  Thank you.

    Hi Tom,

    Thanks for posting your query on the Microsoft Community.

    According to the description, I understand that you can not upgrade to Windows 7.

    I suggest you to refer to the suggestions by Andre Da Costa MVP responded on December 12, 2009 and check if that helps.

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/upgrade-from-Vista-to-Win7-wont-complete/e2b6ecf6-C980-4006-81cb-ddd1b5ec108a

    Warning: Antivirus software helps protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you have to temporarily disable it to install other software and/or any relevant issue, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks by malicious software.

    You can also check:

    http://Windows.Microsoft.com/en-us/Windows7/help/upgrading-from-Windows-Vista-to-Windows-7-custom#T1=tab01

    Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

  • Impossible to upgrade, receives the message - Windows 7 build 7601 and this copy of windows is not genuine

    Original title: Please help me!

    Hello

    IM using legal windows 7 ultimate and I go to control panel, then upgrades to windows, because I wanted to get my updated pc updated so I started to update and when he finished I asked me to restart the computer now or the manual later so the upgrade will be activated or something like that. I chose here to my departure from pc restart as usual, but when I check the desktop after restart, I saw in the bottom right there is a text that I've never seen before. The text says Windows 7 build 7601, and this copy of windows is not genuine. I don't know how to remove it. And I don't know I got her here, because I have legal windows not purchased second hand or something like that. I used my computer with this window for 1 and 3 or 4 months and I have never see this before. Please help me how to solve this problem.

    Download and run the MGADiag tool from the link below.  When it is finished, click the button copy and paste the results into a response.    https://go.Microsoft.com/fwlink/?LinkId=52012

  • Impossible to update my Windows 7, wants to upgrade to Windows 10

    I know that there is a similar announcement of this problem. I'm afraid all o what can I upgrade to Windows 10 a day, and frankly I'm intimidated by the steps that, as one person stated in the thread "even a luddite could follow." I guess I'm more backward than the Luddites that nobody knows.

    I would like a way to get my machine to be able to go back to the Windows 7 update without antics with the registry or something like that. I'm SOL? I love my machine the way it is and have about that programs that are not compatible with a new operating system of Windows.

    Thanks for any help possible.

    A.A.

    Just came out. Woody Leonhard writes on it and it is full of advice on this problem:

    http://www.InfoWorld.com/article/2993131/Microsoft-Windows/disable-Windows-10-upgrade-nagware-on-Windows-7-Windows-81-computers.html

    You want to download and run the GWX Control Panel

    http://ultimateoutsider.com/downloads/

  • Impossible to upgrade my German version from Windows 7 Pro to Windows 7 Ultimate

    I have the German version of Windows 7 Pro that I bought, I would like to be able to display in English.   I understand well there is no LIP and I'll need to upgrade to windows 7 but cannot do my upgrade Express Manager...  He tells me that it is not available in my area, I'm in Switzerland, also in vain by us VPN.  any ideas?

    Original title: upgrade to windows 7 pro

    Whenever upgrades are no longer available. Your best option right now if you need ultimate is to buy a version upgrade or full version and use the product key with the wizard Express Windows 7 Professional upgrade upgrade to Ultimate.

    Where can I still get Windows 7?

    Microsoft Windows 7 Ultimate - full version

    Version upgrade - Microsoft Windows 7 Ultimate Upgrade

    First of all, check that the edition of Windows 7, you are upgrading is already enabled (if it isn't, you will encounter complications and that you might start all by performing a clean installation).

    Click Start, type Anytime Upgrade, click on the option enter a key, enter the key of Windows 7 Ultimate edition at the request, click Next, wait while checking the key, accept the license agreement, click on upgrade, wait while the software upgrades, (it may take 10 minutes or more depending on the if updates are required) your computer restarts automatically, after the reboot, Windows 7 will notify its update of the computer, the computer will restart once more automatically and will be completed the upgrade, a window will appear notifying the upgrade was successful and your computer is ready to use, click Close, you should be upgraded to Windows 7 Ultimate files the stored settings and programs.

  • Impossible to upgrade company 10 Windows

    Hi all

    I just downloaded version 10 of Windows, opens the file and the initial upgrade tab started running, to see if my computer is good to go.

    Well, I have a reason why my Windows cannot be upgraded:

    "Operating system: If you want to update to Windows Server or Enterprise, contact your administrator."

    The problem is that I have no admin... It's just a private computer...

    Thank you for your help

    Free upgrade offer Windows 10 is not applicable for the Windows Enterprise. If you use the version of Windows Enterprise, you must have the valid product key Windows 10.

  • 630 HP: HP 630 - upgrade to Windows 10 - Wifi problem

    Hi all

    completed the free upgrade to WIndows 7 Home to 10 Windows. This is done via Ethernet NIC - all filled with success - activated license. After I clean install and once again everything seems fine - except when I tried to use the WiFi. There is a red cross on it and it cannot detect all networks. Setting-does not react. Only thing it does is switch or disable airplane mode by pressing the button hardware or software.

    Of course the driver problem. In the Device Manager WiFi shows as Aetheros AR9285 and there is no warning - operation normally. I tried to consult no HP site for the product but in fact there are just the Windows 7 driver that can not be installed as Windows 10 says this isn't for this version of the operating system.

    So I tried to download directly from Aetheros https://www.atheros-drivers.com/atheros-wireless-drivers.html. Downloaded AR9285 for Windows 10 (no exe just inf files etc.) and installed it via "update driver". Not completed successfully, restart done but always the same - no WiFi - impossible to enable it in Windows.

    Anyone have this laptop and know which driver to use?

    so, finally I managed to find a solution on some Linux forum:

    -Remove the battery

    -Go into the BIOS

    -F9 to reset to the default values

    -F10 to save and exit

    WiFi works again.

  • Satellite C670 problems start after upgrade of Windows 10

    Hi all

    I made an upgrade of Windows 10 but after that my notebank satellite C670 has problems starting. It is always after the Windows updates were installed. It displays the logo of Win, followed of a blue screen. After several ignitions and extinctions I can once again the password login screen. Have already reinstalled Windows 10 because I did not come to the login screen more. But the problems are still there with ignition and extinction attempts it works. But this isn't a solution. You have ideas - drivers for Win10 or bios? Thanks for help

    Hello, I have the problem of the grandmother after the installation of Windows 10 I have nothing white screen
    Impossible to do a spanking Granny restore F8 or F12 nothing to do
    If someone gives you the solution I'm interested
    Thank you, CDT


    Validation has been translated by Google Translator

  • Printer HP C310a Printsmart: c310a printer cannot print after upgrading to Windows 10

    After you install the free upgrade to Windows, the printer is impossible or impression.

    I managed to re - install my printer driver via the «PRINT INSTALLATION WIZARD»

    http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PIW

Maybe you are looking for

  • How can I configure Thunderbird to open in a minimized state when I boot?

    Mozilla Thunderbird opens is no longer in a minimized state. I've just updated to 31.0 V, running 64-bit Windows 7.Previously on booting, Thunderbird have flash in full screen and then reduce to let the current tasks and events, but now I have to min

  • A few questions after changing from Vista to Win XP on Satellite A135-S4427

    I bought a Toshiba Satellite A135-S4427 days. It comes with Vista, but some applications are not ready yet for this OS. So, I decided to remove it, then I did a new install of Win XP SP2. Here come the problems...(1) I could not find the driver for t

  • Draw on the layer not authorized by the network settings

    I can't Ultiboard 10.1 to run traces on the underside of the Board even after checking the box in the tab of the netlist Editor (it was strangely not controlled for the first time in any case). I tried to remove the tracks and ask again, closing the

  • Impossible to sort e-mails by sender name

    Whenever I click on 'from' in the options drop down box in Hotmail, I always get a message that there are too many emails to sort, (regardless of the amount). This happened there about a year and auto corrected himself but the problem reappeared. Wou

  • Cannot depend on Windows Security Center Service.

    Original title: Control Panel - system and Safety - Action Center It says I have an important (Security Windows Service Center) needs to be turned on.  When I click to turn it on it does not.  Help, please