In plain paper Photo quality is terrible...

Hello

First of all, excuse me my bad English.

I have a Photosmart Premium C309g, and I have problem with printing photos using plain paper. The colors are horrible.

If I print a normal document, such as a table excel with graphics, the colors are correct.

If I print a photo that the glossy paper, the quality is excellent. Perfect. I used the paper provided with your printer.

However, if I print the same photo for a plain paper, the colors are little different. I'll try to explain: it's like red is a little more pink, Brown had a little yellow, some white - as in the shade - go blue... It's like the right color but incorrect tone (?).

I know, it's hard to explain but I really need help.

I tried the new installation of driver using a laptop and the same thing happen.

I tried new cartridges (the old cartridges still have ink) but the same thing happen.

I tried to clean the print head using the Toolbox of the printer, but nothing changes, except the ink level.

My old HP 1510 print photos perfectly plain paper

The problem also happens on Linux...

Windows 7 x 64 / latest version of the drivers.

When printing on photo paper, that the photo black ink is used, the normal black is used for plain paper.  The question that you see may be due to the normal black print does not correctly.

See thesteps in this troubleshooting documentation.  In Solution 6, colors appear correct?  If the troubleshooting steps in the page above do not correct the problem, then thepage here can solve the problem

Tags: HP Printers

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